Access Research Employee Review

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Dreadful
Phone Interviewer (Former Employee) –  Toronto, ON13 October 2017
The shift were so long, and weren't allowed to take small walk breaking unless it is your mandatory break. Management aren't much helpful and organized.
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Flexible hours, but boring and sometimes difficult
Telephone Surveyor (Former Employee) –  180 Bloor St, Toronto, ON10 January 2018
Working at Access was convenient because it required no background experience, and you could choose your own shifts. However, your seat in the office, as well as the survey you were working on alternated every shift. Supervisors are usually nice but can critique low completion rates of surveys, which is too bad because often, this is a matter of how many people even pick up the phone, let alone listen to what you have to say. It takes patience, and it's often boring, but it's also fairly simple.
Pros
Self chosen shifts
Cons
Boring, difficult to complete surveys
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Stressful work environment
Telephone Interviewer (Former Employee) –  Toronto, ON19 December 2017
Very stressful work environment that required one to meet a minimum number of quota calls per hour. Often bonuses were not paid and job security was not good. Working at a call center you are easily replaced, if you take a little bit of time over your break you are given a talking to; they want their employees to work on empty stomachs. There is no direct number to call which says a lot about the company.
Pros
Sitting
Cons
Everything else
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Overall rating

3.2
Based on 96 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
2.9
Job Security/Advancement
2.8
Management
3.1
Culture
3.2

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