Access Research Employee Reviews in Canada

Found 58 reviews matching the search
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A dreadful way to earn a pay
Telephone Interviewer (Former Employee) –  Toronto, ONMay 8, 2016
Unless you like extremely repetitive tasks and filling quotas, this job may not be for you.

Access is incredible specific about what they require of their employees. As an interviewer they provide training and briefing notes for each survey you'll conduct and almost all projects require that you read their script word for word. You also have to do whatever you can to keep respondents on the call. Failure to do so will result in having to speak with monitors, getting notes/warnings on your profile, and receiving fewer shifts.

On the other hand, this job is great in theory because its super easy to learn and you can make your own schedule. You can even get away with not booking a shift for up to 30 days.
Pros
You can make your schedule
Cons
Shifts are not always guaranteed
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A pathetic Job for pathetic people
Call Centre Agent (Former Employee) –  Toronto, ONApril 5, 2016
if you are a student desperately looking for a job then i guess this right for you. but don't expect anything good from it. your lunch is not paid, you get to pick your own schedule but they cancel your shifts, low payment and ridiculous warnings that can make you terminated. it densest give you any experience. you just sit on a computer for 5 to 10 hours. access research is a job strictly for the youngsters.
Pros
flexible hours
Cons
cancel shifts, warnings, short lunch breaks, low payment
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Great for students but not stable at all
Telephone Interviewer (Former Employee) –  Toronto, ONJune 5, 2016
As a student, the shift times are great as I can work whenever I want but they can cancel you randomly at any time. I have not been able to get even one shift for more than 3 months. The pay is good though and mostly everyone there is very nice. It's right near the St. George station as well which is very helpful.
Pros
Shift hour options, good pay
Cons
Being yelled at on the phone, shift cancellations
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The company specialises in polls such as Political and Customer Service reviews.
Telephone Interviewer (Current Employee) –  Toronto, ONMarch 31, 2016
Employees set their own work hours. Some skills required are adaptability, curtsey, and the ability to keep the Interview on topic.
The good thing about the job is being constantly busy. The hardest part of the job is the upset and not always kind Interviewees. The enjoyable part of the job is completing a difficult interview that you thought might not happen.
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fast- paced environment
Floor monitor (supervisor) (Current Employee) –  180 blood street westApril 11, 2016
I learned how to manage my time with all my reports and also balanced university and a full time job (30+ hours per week).
My coworkers are my favourite part of work. They're kind, caring, extremely passionate and very helpful and i really enjoy working with them. The call centre is very fast paced and so there is a lot of stress and changes but you get used to it.
Pros
paid breaks
Cons
long hours
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Work in an office environment
Receptionist/Administrative Assistant (Former Employee) –  Toronto, ONMay 23, 2016
A typical day consisted of making around 50 automated calls and doing surveys. I had to mention specifically this is a survey and i am not trying to sell or solicit anything. I would do surveys for various companies like Telus, Centennial college, Humber college, Polls and etc.
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good first job with mix of different cultures
interviewer (Current Employee) –  Toronto, ONJanuary 3, 2016
a typical day would include going to work and signing, finding your seat, logging into the computer and waiting for your shift to start so you can start making calls. the hardest part of the job was trying to get respondents to complete the survey because no one had time to, the most enjoyable part was talking to people who actually liked their job, or program or telephone company, whatever survey we were working on. co-workers were really friendly made a lot of friends.
Pros
flexible hours
Cons
no shifts available when there are no projects to work on
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Productive and Fun workplace
Market Research Analyst/ Call Center Agent (Current Employee) –  Toronto, ONFebruary 1, 2016
Great working environment, Loved working for Lanco. Learnt a great deal of work and work ethics. Very strong and efficient management.
Good communication between Management and Employees.
Pros
Great working Environment
Cons
No Cons
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Decent but boring
Phone interviewer/Spell Checker (Current Employee) –  Toronto, ONJuly 5, 2016
Great flexibility for those who need time for themselves. I recommend this job to students in university and college since they can schedule work whenever they'd like.
Pros
Flexibility
Cons
Long hours sitting at a desk repeating surveys
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Productive and fun workplace
Market Research Interviewer (Former Employee) –  Toronto, ONJune 30, 2016
A typical day at work includes talking with customers and answering inquiries by clarifying desired information; researching, locating, and providing information.
Pros
Easy, fun and interesting
Cons
You're sitting all day
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Work is based on productivity , efficient no management skills are required , requires only communication skills
Customer Relationship Agent (Current Employee) –  Toronto, ONJanuary 17, 2016
Work is based on productivity and efficciency. No management skills are required , requires only communication skills. Monotonous work and less of experience .Groth is slow .
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Just another McJob working for an exploitative multi national corporation
Telephone Interviewer (Current Employee) –  Toronto, ONOctober 7, 2015
A division of Forum Research Access Research is one of the many companies that was gobbled up by Forum and is now one of the many company names that they still use on the call room floor.

Their deceptive business practices are part of their corporate culture of misinformation and these include human resources, the payroll department and most of the supervisory and administrative staff.

Getting a record of employment proved to be a big obstacle for them and I had to get the Ontario Labour Board after them to do so. ON TWO DIFFERENT OCCASIONS.
Pros
none
Cons
crowded call centre, poor ventilation, inept and incapable supervisory staff
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work is fun and challenging
TELEPHONE INTERVIEWER (Current Employee) –  180 bloor westMarch 27, 2016
this is very challenging and communication skill based job. talking with different types of people and gathering different types of experiences everyday.
Pros
minimum 15 mins break
Cons
working scheduling done by employee
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Fun Place
Market Research Interviewer (Current Employee) –  Toronto, ONJanuary 6, 2016
A good job for a full time student. Very Flexible as it has option to choose your work.Further, Location of the job is very convenient.
Pros
Elect to work option, Flexibility
Cons
Frequent cancellations
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Flexible
Phone Interviewer (Current Employee) –  Toronto, ONApril 16, 2016
Flexible but not many hours are available. Its okay, you just have to be patient.Hardest part is rude people on the phone.
Pros
Flexible
Cons
Low volume of work
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Great for learning new skills
Phone Interviewer (Former Employee) –  Toronto, ONOctober 17, 2015
- Typical day included automated calls to clients and randomly selected people
- Engaging people into discussion and asking them to partake in surveys for specific companies and/or policies
- Management was good, coworkers were easy going
- Hardest part of the job was learning how to speak over the phone but become very enjoyable over time
Pros
Downtown
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Stressful work environment but flexible hours
Telephone interviewer (Former Employee) –  Toronto, ONJuly 30, 2015
Telephone survey company, Fast passed environment, sitting for long hours in a cubicle sometimes stressful. chance to talk to to some wonderful people sometimes rude. flexible hours, employees choose their own hours. For those who are easy going and enthusiastic its might be a suitable job
Pros
Flexible Hours
Cons
sitting for ling periods at a timw
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On the Job
Market Research Interviewer (Current Employee) –  Toronto, ONSeptember 27, 2015
PROS:
Flexible
Choose your own hours
Close to subway
Working downtown

CONS:
No parking
Repetitive work
Low pay
Working downtown

If you are a young student or working your first job this place would be a decent place to start. If you are older with real bills the stress is not even worth inheriting.
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Access Market Research Telephone Interviewer
Telephone Interviewer (Former Employee) –  Toronto, ONOctober 14, 2015
As an Access Research Telephone Interviewer, I had the priviledge to work in a dynamic, fast-paced environment with the goal of helping companies improve their products.
Pros
Flexible work hours
Cons
Not enough work hours
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Its Okay. A good beginner job.
Phone Interviewer (Current Employee) –  Toronto, OnMay 19, 2015
This job is pretty seasonal, you will be lucky to get hours that are apart from their high season. They are also really picky and stringent on punctuality. A minute late and you will be handed an infraction which could be bounds for termination. They also have no stability when it comes to actually cancelling a shift. Once I was already at the destination and received an email for cancellation. The job is also very lonely, its mostly you in a cubicle making phone calls. Its very redundant and tedious task but its good and easy money. Also the hours are very flexible! Probably the best part, logging in and scheduling your own work for the week. A typical day at work is signing in, finding the project you're working on and just making repeated phone calls and trying to earn your daily completes.
Pros
Good money, easy money, flexible hours, perfect for college students.
Cons
Boring, same task, talking, no interaction.
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Overall rating

3.2
Based on 59 reviews
5 stars
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.0
Job Security/Advancement
3.1
Management
3.3
Culture
3.3

Access Research Reviews by Location