Access Research Employee Reviews

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Work is based on productivity , efficient no management skills are required , requires only communication skills
Customer Relationship Agent (Current Employee), Toronto, ONJanuary 17, 2016
Work is based on productivity and efficciency. No management skills are required , requires only communication skills. Monotonous work and less of experience .Groth is slow .
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Place
Market Research Interviewer (Current Employee), Toronto, ONJanuary 6, 2016
Pros: Elect to work option, Flexibility
Cons: Frequent cancellations
A good job for a full time student. Very Flexible as it has option to choose your work.Further, Location of the job is very convenient.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good first job with mix of different cultures
interviewer (Current Employee), Toronto, ONJanuary 3, 2016
Pros: flexible hours
Cons: no shifts available when there are no projects to work on
a typical day would include going to work and signing, finding your seat, logging into the computer and waiting for your shift to start so you can start making calls. the hardest part of the job was trying to get respondents to complete the survey because no one had time to, the most enjoyable part was talking to people who actually liked their job, or program or telephone company, whatever survey we were working on. co-workers were really friendly made a lot of friends.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great for learning new skills
Phone Interviewer (Former Employee), Toronto, ONOctober 17, 2015
Pros: Downtown
- Typical day included automated calls to clients and randomly selected people
- Engaging people into discussion and asking them to partake in surveys for specific companies and/or policies
- Management was good, coworkers were easy going
- Hardest part of the job was learning how to speak over the phone but become very enjoyable over time
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Access Market Research Telephone Interviewer
Telephone Interviewer (Former Employee), Toronto, ONOctober 14, 2015
Pros: Flexible work hours
Cons: Not enough work hours
As an Access Research Telephone Interviewer, I had the priviledge to work in a dynamic, fast-paced environment with the goal of helping companies improve their products.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Just another McJob working for an exploitative multi national corporation
Telephone Interviewer (Current Employee), Toronto, ONOctober 7, 2015
Pros: none
Cons: crowded call centre, poor ventilation, inept and incapable supervisory staff
A division of Forum Research Access Research is one of the many companies that was gobbled up by Forum and is now one of the many company names that they still use on the call room floor.

Their deceptive business practices are part of their corporate culture of misinformation and these include human resources, the payroll department and most of the supervisory and administrative staff.

Getting a record of employment proved to be a big obstacle for them and I had to get the Ontario Labour Board after them to do so. ON TWO DIFFERENT OCCASIONS.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
On the Job
Market Research Interviewer (Current Employee), Toronto, ONSeptember 27, 2015
PROS:
Flexible
Choose your own hours
Close to subway
Working downtown

CONS:
No parking
Repetitive work
Low pay
Working downtown

If you are a young student or working your first job this place would be a decent place to start. If you are older with real bills the stress is not even worth inheriting.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good jobs for teens
Bilingual Call Centre Agent (Former Employee), torontoSeptember 16, 2015
its a good job for teens looking to make some cash.
easy call centre job
staff were okay
pay was okay
overall an okay job.
always hiring
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Stressful work environment but flexible hours
Telephone interviewer (Former Employee), Toronto, ONJuly 30, 2015
Pros: Flexible Hours
Cons: sitting for ling periods at a timw
Telephone survey company, Fast passed environment, sitting for long hours in a cubicle sometimes stressful. chance to talk to to some wonderful people sometimes rude. flexible hours, employees choose their own hours. For those who are easy going and enthusiastic its might be a suitable job
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Access Research
telemarketer (Former Employee), 180 bloor street westJune 18, 2015
Pros: picking your own hours.
Cons: workplace was really far
At work you would come in, talk to the supervisor to sign in and go to your cubical. You would get a review of your progress of the day every 2 and a half hours. The job consists of completing surveys over the phone for company's such as telus. Hardest part of the job would have to be the travel to work. The best part was being able to pick your own hours to work. Co- workers and management were very nice and kind.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and laid back workplace
Call Centre Representative (Former Employee), Toronto, ONJune 9, 2015
This job consisted of constantly being on the phone with customers and trying to complete surveys. It was low on stress level and typically an easy job.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
flexible hours
surveyor (Current Employee), Toronto, ONJune 4, 2015
The staff is very nice and enjoyable to work with. Hours are very flexible. You get to make your own schedule. Location is very convenient, near the subway stations.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Its Okay. A good beginner job.
Phone Interviewer (Current Employee), Toronto, OnMay 19, 2015
Pros: Good money, easy money, flexible hours, perfect for college students.
Cons: Boring, same task, talking, no interaction.
This job is pretty seasonal, you will be lucky to get hours that are apart from their high season. They are also really picky and stringent on punctuality. A minute late and you will be handed an infraction which could be bounds for termination. They also have no stability when it comes to actually cancelling a shift. Once I was already at the destination and received an email for cancellation. The job is also very lonely, its mostly you in a cubicle making phone calls. Its very redundant and tedious task but its good and easy money. Also the hours are very flexible! Probably the best part, logging in and scheduling your own work for the week. A typical day at work is signing in, finding the project you're working on and just making repeated phone calls and trying to earn your daily completes.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Friendly work environment
Customer service representative (Current Employee), Toronto, ONMay 3, 2015
Pros: Flexible shifts
Access Research is a fun working place where the co-workers are always friendly and helpful. I gained communication skill and customer service skill from this workplace.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Place but Only as Backup
Researcher (Current Employee), Toronto, ONApril 27, 2015
Don't depend on this job a lot. Its elect to work, so you can make your own timetable which is good. However, shifts are canceled a lot. The job environment is a very independent work place. Nevertheless, the job is fairly easy.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
very boring and managers are annoying
Marketing Associate (Current Employee), Toronto, ONMarch 23, 2015
just like any other call centre job its quite boring you just perform telephone research surveys for the company the people you call never want to.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
flexilable schedule and worked at your own pace
Customer Service Consultant (Former Employee), Toronto,OntarioFebruary 18, 2015
Pros: free lunch on wednesday and free coffee/tea everyday
On a typical day I get the work I need to work on my desk, make phone calls and updated files. Then on I call back clients and carry out surveys for the Company. This being a customer service oriented company co-workers were friendly and easy to with in team work projects.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Access Research was not for me
Telephone Interviewer (Former Employee), Toronto, ONJanuary 14, 2015
Access Research is a call centre that specializes in telephone surveys. Certain duties would be to make outgoing phone calls to people depending on their involvement in different companies. The hardest part of this job was sitting at a desk for continuous hours and staring at a screen. I am a very outgoing person and I would rather interact with people face to face.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Access Research
Market Research Interviewer (Former Employee), Toronto ONOctober 30, 2014
Pros: flexible working hours
Cons: overwhelming
I worked within a team environment maintaining and excelling in company expectations. I had to convince people to buy store products with great enthusiasm and I received appreciable comments.I encouraged others to complete tasks and to perform tasks at company’s desired expectations.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
just keep doing research
Trilingual Phone Interviewer (Part-Time) (Former Employee), Toronto, ONOctober 13, 2014
Pros: flexible schedule
Cons: boring
it's a very boring job and always receive negative response from interviewees.