Access Research Employee Reviews

Found 86 reviews matching the search
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terrible workspace
Telephone interviewer (Former Employee) –  Toronto, ON14 July 2017
Not a good environment to work in; it was dirty, stuffy, and smelly. The team leaders were not helpful. The computers were really old; they would often shut down and we would get blamed for it. Overall it was a terrible job
Pros
nothing
Cons
ok for students
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only work here if you need money
Telephone Interviewer (Former Employee) –  Toronto, ON6 July 2017
Only work here if you've got no choice, the hours are bad, the breaks are unreasonable, there are no benefits, and it is a very boring job and work place.
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Patience
Enquêtrice téléphoniques (Former Employee) –  Montréal-Ouest, QC5 July 2017
Pour moi , Access Research est un travail pour les gens qui sont plutot autonome et patient !
Cons
Pas de specimen cheque
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productive work place
Market research interviewer (Current Employee) –  Montréal, QC1 July 2017
It is an amazing company, you learn new things everyday. There is a good amount of respect there, the only downfall are the cancelled shifts.However, it is a good company, and the work environment is good.
Pros
get bonuses
Cons
cancelled shifts
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productive work place
Phone Interviewer (Current Employee) –  Toronto, ON21 June 2017
go to work with a quiet and productive environment. learn how to talk to others on the phone. very multicultural allowing people that fast to break fast at appropriate time.
Pros
30 min breaks
Cons
repetitive
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Good working environment
Telephone Interviewer (Former Employee) –  Toronto, ON7 June 2017
• Interviewed people living in Ontario based on the surveys I was assigned, took their feedback of different companies.
• Communicated with different kinds of customers and recorded their answers efficiently
• Practiced conflict management to assist with questions, concerns and referrals
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Call Centre Job
Surveyor (Former Employee) –  Toronto, ON13 May 2017
• Cold calling customers and taking their opinion on a particular product or service
• Regular achievement of assigned targets of survey completion
• Maintaining high quality standard while taking survey in terms of communication and handling clients
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Fun and interesting workplace
Phone Interviewer (Former Employee) –  Toronto, ON7 May 2017
This job was a typical part-time job. Nothing to really complain about. I got to work and was assigned my assignment for the day. I would then go on break then return to my desk. Te hardest part of my job was definitely dealing with people that did not want to participate in the survey.
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Help you if you are having troubles
Call Centre Agent (Former Employee) –  Montréal, QC18 April 2017
Very supportive job, if you are unable to reach the productivity levels demanded supervisors will ask what you are having trouble with and help you get your prod up.
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horrible
Customer Service & Interviewer Agent (Former Employee) –  Toronto, ON29 March 2017
Staff require you to track your washroom usage on the clipboard at front ( documented on paper)
Pay was insufficient for the volume of calls and demands of the call center,
Work often got cancelled as true nature of any call center
Preferential treatment given to older employees to day time shifts.
Cons
hours staff management communication clarity human right violations
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ddd
Accounting Assistant (Former Employee) –  Toronto, ON27 February 2017
A typical day at work in the office was pretty busy. I hated working there the manager was racist and disrespectful. The mnagement system was very unprofessional and it was based on if they like you or not.
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Decent place to work
Call Centre Agent (Current Employee) –  Toronto, ON19 February 2017
You just go to work, and find the project you are working on and just call for the length of your shift until its finished. Gets boring the more you work.
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mauvaise gestion du personnel
Intervieweur (Former Employee) –  Montréal, QC8 February 2017
Le management est réellement très sévère. On surveille les employés pratiquement à la minute près et toutes les semaines de nombreux employés sont congédiés.
Pros
le café gratuit
Cons
on minute les pauses pipi
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it was good working environment
Customer Service Representative (Former Employee) –  Downtown6 February 2017
mostly attending to customers and going over their concerns over their services. over the summer it was hard to work there because there was no air condition.management was ok. day to day work environment was great and not too stressful
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Flexible part time work especially for students
Market Research Interviewer (Current Employee) –  Toronto, ON4 February 2017
Conducting surveys, talking to different people.
Can take up hours at one's convenience so no fixed hours.
Mostly student crowd .
A very good part- time option compared to others
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fun
Customer Service Representative (Former Employee) –  Toronto, ON18 January 2017
very big company have more than 3 shifts and you set your own hours to start to work and very flexible, everybody likes it.
Pros
free lunch
Cons
long hours
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Telephone interviewer
Telephone Interviewer (Former Employee) –  Toronto, ON13 January 2017
This is the worst organization to work for they don't offer much room for advancement in this company they also don't offer any sort of sick leave.
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Very flexible hours, boring job.
Phone Interviewer (Former Employee) –  Toronto, ON12 January 2017
As a phone interviewer you make non stop calls to do questionnaires and surveys for various companies such as Telus or hydro and real estate companies.
Pros
Flexible hours
Cons
Boring, shifts get cancelled on you without notice.
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Possibly the worst job experience I have ever had.
Market Research Analyst (Former Employee) –  Montréal, QC12 January 2017
Horrible team leaders, the job itself is absolutely tiring, no one is rewarded for their efforts, no job security, no benefits, absolutely nothing. Strict rules about most things, it is supposed to be a job for students but books should not be seen on the premise, does not make sense to me.
Pros
The job itself
Cons
Long hours
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Decent entry-level position to help one get back to work
Phone Interviewer (Former Employee) –  180 Bloor Street West11 January 2017
It was a decent entry-level position. The guidelines of the job were well-defined and laid out in an inclusive, welcoming, and proficient manner. The work schedule was flexible and could work for people in different situations in life.
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Overall rating

3.2
Based on 87 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
2.9
Job Security/Advancement
2.9
Management
3.1
Culture
3.2

CEO Approval

50%
34 ratings
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