Telephone Interviewer/ Customer Service Rep (Former Employee) – Toronto, ON – 20 July 2017
Access research is a really good starter/filler job. Managment team is always making sure everybody is on their job and doing things correctly. The hardest part of the job is typing up everything that is said to you.
Telephone interviewer (Former Employee) – Toronto, ON – 14 July 2017
Not a good environment to work in; it was dirty, stuffy, and smelly. The team leaders were not helpful. The computers were really old; they would often shut down and we would get blamed for it. Overall it was a terrible job
Market research interviewer (Current Employee) – Montréal, QC – 1 July 2017
It is an amazing company, you learn new things everyday. There is a good amount of respect there, the only downfall are the cancelled shifts.However, it is a good company, and the work environment is good.
Telephone Interviewer (Former Employee) – Toronto, ON – 7 June 2017
• Interviewed people living in Ontario based on the surveys I was assigned, took their feedback of different companies. • Communicated with different kinds of customers and recorded their answers efficiently • Practiced conflict management to assist with questions, concerns and referrals
Surveyor (Former Employee) – Toronto, ON – 13 May 2017
• Cold calling customers and taking their opinion on a particular product or service • Regular achievement of assigned targets of survey completion • Maintaining high quality standard while taking survey in terms of communication and handling clients
Phone Interviewer (Former Employee) – Toronto, ON – 7 May 2017
This job was a typical part-time job. Nothing to really complain about. I got to work and was assigned my assignment for the day. I would then go on break then return to my desk. Te hardest part of my job was definitely dealing with people that did not want to participate in the survey.
Customer Service & Interviewer Agent (Former Employee) – Toronto, ON – 29 March 2017
Staff require you to track your washroom usage on the clipboard at front ( documented on paper) Pay was insufficient for the volume of calls and demands of the call center, Work often got cancelled as true nature of any call center Preferential treatment given to older employees to day time shifts.
hours staff management communication clarity human right violations
Accounting Assistant (Former Employee) – Toronto, ON – 27 February 2017
A typical day at work in the office was pretty busy. I hated working there the manager was racist and disrespectful. The mnagement system was very unprofessional and it was based on if they like you or not.
Customer Service Representative (Former Employee) – Downtown – 6 February 2017
mostly attending to customers and going over their concerns over their services. over the summer it was hard to work there because there was no air condition.management was ok. day to day work environment was great and not too stressful
Possibly the worst job experience I have ever had.
Market Research Analyst (Former Employee) – Montréal, QC – 12 January 2017
Horrible team leaders, the job itself is absolutely tiring, no one is rewarded for their efforts, no job security, no benefits, absolutely nothing. Strict rules about most things, it is supposed to be a job for students but books should not be seen on the premise, does not make sense to me.
Decent entry-level position to help one get back to work
Phone Interviewer (Former Employee) – 180 Bloor Street West – 11 January 2017
It was a decent entry-level position. The guidelines of the job were well-defined and laid out in an inclusive, welcoming, and proficient manner. The work schedule was flexible and could work for people in different situations in life.