Access Research Employee Reviews in Canada

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
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fast- paced environment
Floor monitor (supervisor) (Current Employee), 180 blood street westApril 11, 2016
Pros: paid breaks
Cons: long hours
I learned how to manage my time with all my reports and also balanced university and a full time job (30+ hours per week).
My coworkers are my favourite part of work. They're kind, caring, extremely passionate and very helpful and i really enjoy working with them. The call centre is very fast paced and so there is a lot of stress and changes but you get used to it.
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A pathetic Job for pathetic people
Call Centre Agent (Former Employee), Toronto, ONApril 5, 2016
Pros: flexible hours
Cons: cancel shifts, warnings, short lunch breaks, low payment
if you are a student desperately looking for a job then i guess this right for you. but don't expect anything good from it. your lunch is not paid, you get to pick your own schedule but they cancel your shifts, low payment and ridiculous warnings that can make you terminated. it densest give you any experience. you just sit on a computer for 5 to 10 hours. access research is a job strictly for the youngsters.
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The company specialises in polls such as Political and Customer Service reviews.
Telephone Interviewer (Current Employee), Toronto, ONMarch 31, 2016
Employees set their own work hours. Some skills required are adaptability, curtsey, and the ability to keep the Interview on topic.
The good thing about the job is being constantly busy. The hardest part of the job is the upset and not always kind Interviewees. The enjoyable part of the job is completing a difficult interview that you thought might not happen.
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work is fun and challenging
TELEPHONE INTERVIEWER (Current Employee), 180 bloor westMarch 27, 2016
Pros: minimum 15 mins break
Cons: working scheduling done by employee
this is very challenging and communication skill based job. talking with different types of people and gathering different types of experiences everyday.
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Productive and Fun workplace
Market Research Analyst/ Call Center Agent (Current Employee), Toronto, ONFebruary 1, 2016
Pros: Great working Environment
Cons: No Cons
Great working environment, Loved working for Lanco. Learnt a great deal of work and work ethics. Very strong and efficient management.
Good communication between Management and Employees.
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Work is based on productivity , efficient no management skills are required , requires only communication skills
Customer Relationship Agent (Current Employee), Toronto, ONJanuary 17, 2016
Work is based on productivity and efficciency. No management skills are required , requires only communication skills. Monotonous work and less of experience .Groth is slow .
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Fun Place
Market Research Interviewer (Current Employee), Toronto, ONJanuary 6, 2016
Pros: Elect to work option, Flexibility
Cons: Frequent cancellations
A good job for a full time student. Very Flexible as it has option to choose your work.Further, Location of the job is very convenient.
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good first job with mix of different cultures
interviewer (Current Employee), Toronto, ONJanuary 3, 2016
Pros: flexible hours
Cons: no shifts available when there are no projects to work on
a typical day would include going to work and signing, finding your seat, logging into the computer and waiting for your shift to start so you can start making calls. the hardest part of the job was trying to get respondents to complete the survey because no one had time to, the most enjoyable part was talking to people who actually liked their job, or program or telephone company, whatever survey we were working on. co-workers were really friendly made a lot of friends.
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Great for learning new skills
Phone Interviewer (Former Employee), Toronto, ONOctober 17, 2015
Pros: Downtown
- Typical day included automated calls to clients and randomly selected people
- Engaging people into discussion and asking them to partake in surveys for specific companies and/or policies
- Management was good, coworkers were easy going
- Hardest part of the job was learning how to speak over the phone but become very enjoyable over time
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Access Market Research Telephone Interviewer
Telephone Interviewer (Former Employee), Toronto, ONOctober 14, 2015
Pros: Flexible work hours
Cons: Not enough work hours
As an Access Research Telephone Interviewer, I had the priviledge to work in a dynamic, fast-paced environment with the goal of helping companies improve their products.
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Just another McJob working for an exploitative multi national corporation
Telephone Interviewer (Current Employee), Toronto, ONOctober 7, 2015
Pros: none
Cons: crowded call centre, poor ventilation, inept and incapable supervisory staff
A division of Forum Research Access Research is one of the many companies that was gobbled up by Forum and is now one of the many company names that they still use on the call room floor.

Their deceptive business practices are part of their corporate culture of misinformation and these include human resources, the payroll department and most of the supervisory and administrative staff.

Getting a record of employment proved to be a big obstacle for them and I had to get the Ontario Labour Board after them to do so. ON TWO DIFFERENT OCCASIONS.
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On the Job
Market Research Interviewer (Current Employee), Toronto, ONSeptember 27, 2015
PROS:
Flexible
Choose your own hours
Close to subway
Working downtown

CONS:
No parking
Repetitive work
Low pay
Working downtown

If you are a young student or working your first job this place would be a decent place to start. If you are older with real bills the stress is not even worth inheriting.
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good jobs for teens
Bilingual Call Centre Agent (Former Employee), torontoSeptember 16, 2015
its a good job for teens looking to make some cash.
easy call centre job
staff were okay
pay was okay
overall an okay job.
always hiring
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Stressful work environment but flexible hours
Telephone interviewer (Former Employee), Toronto, ONJuly 30, 2015
Pros: Flexible Hours
Cons: sitting for ling periods at a timw
Telephone survey company, Fast passed environment, sitting for long hours in a cubicle sometimes stressful. chance to talk to to some wonderful people sometimes rude. flexible hours, employees choose their own hours. For those who are easy going and enthusiastic its might be a suitable job
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Access Research
telemarketer (Former Employee), 180 bloor street westJune 18, 2015
Pros: picking your own hours.
Cons: workplace was really far
At work you would come in, talk to the supervisor to sign in and go to your cubical. You would get a review of your progress of the day every 2 and a half hours. The job consists of completing surveys over the phone for company's such as telus. Hardest part of the job would have to be the travel to work. The best part was being able to pick your own hours to work. Co- workers and management were very nice and kind.
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Productive and laid back workplace
Call Centre Representative (Former Employee), Toronto, ONJune 9, 2015
This job consisted of constantly being on the phone with customers and trying to complete surveys. It was low on stress level and typically an easy job.
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flexible hours
surveyor (Current Employee), Toronto, ONJune 4, 2015
The staff is very nice and enjoyable to work with. Hours are very flexible. You get to make your own schedule. Location is very convenient, near the subway stations.
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Its Okay. A good beginner job.
Phone Interviewer (Current Employee), Toronto, OnMay 19, 2015
Pros: Good money, easy money, flexible hours, perfect for college students.
Cons: Boring, same task, talking, no interaction.
This job is pretty seasonal, you will be lucky to get hours that are apart from their high season. They are also really picky and stringent on punctuality. A minute late and you will be handed an infraction which could be bounds for termination. They also have no stability when it comes to actually cancelling a shift. Once I was already at the destination and received an email for cancellation. The job is also very lonely, its mostly you in a cubicle making phone calls. Its very redundant and tedious task but its good and easy money. Also the hours are very flexible! Probably the best part, logging in and scheduling your own work for the week. A typical day at work is signing in, finding the project you're working on and just making repeated phone calls and trying to earn your daily completes.
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Friendly work environment
Customer service representative (Current Employee), Toronto, ONMay 3, 2015
Pros: Flexible shifts
Access Research is a fun working place where the co-workers are always friendly and helpful. I gained communication skill and customer service skill from this workplace.
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Good Place but Only as Backup
Researcher (Current Employee), Toronto, ONApril 27, 2015
Don't depend on this job a lot. Its elect to work, so you can make your own timetable which is good. However, shifts are canceled a lot. The job environment is a very independent work place. Nevertheless, the job is fairly easy.