Customer Service Representative (Current Employee) – Fredericton, NB – 13 April 2017
Accenture is a great place to work! The management are great and the coworkers are phenomenal. Competitive wages, amazing benefits, and a good environment to work in. I am only leaving as our family is relocating.
Worst place I have ever worked - Good thing BC Hydro did not renew their contract with them!!!
Customer Service Representative (Former Employee) – Vancouver, BC – 12 April 2017
Nothing you do will be good enough. You will be a number not a person. If you want to value your work and yourself, do yourself a favour and don't work here. All they want is a machine who has no life other than to come to work and answer every call you can but do not take long. Make sure you code. Make sure you smile when the customer treats you like garbage. Make sure you don't need a drink or a stretch or a bathroom break too often. Make sure you have used every single word they tell you to in the order they want or you won't pass quality. Don't like it? Too bad. They'll just hire a bunch more people until they get the monkeys they want. Oh, and the "great new building" they have in downtown Vancouver.. it's a converted parking garage with no light and horrible ventilation. The dust and smells in there are horrendous.. but don't complain!!! You will have a target on your back. They don't like when someone has a brain of their own, or questions when something isn't right or calls them on how needlessly stressful the job is, or is treated like garbage. Sad that the "hot chocholate" they say they offer is the best part of working there. I sure hope BC Hydro knows who they outsourced their business to.
Decent money-but geez don't ever take a day off!
Everything. The turnover is the highest I've ever seen..for good reason.
Software Engineer (Former Employee) – Zurich , Frankfurt and Bangalore – 18 March 2017
Accenture had a sophisticated learning management system where all employees had access to organised information on relevant subjects to their job. Challenges included navigating a pyramid structure management structure which at times induced inefficiencies in the decision making
Help desk support Technician (Current Employee) – Ottawa, ON – 16 March 2017
lies over lies, telling you in your contract that we would be working from home. but in fact denying that we will. No process to follow, bad management and horrible organization. They go behind your back to take you down for the smallest thing.
My work thought me a lot of things since it is my first job. Where I'm working promote diversity and respect for individual as well as work life balance. What I like the most with my work is the trainings they provide to us such as other languages and things that will enhance our knowledge