Accenture Employee Reviews in Canada

Found 141 reviews matching the search
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No thank you
CONSULTANT (Former Employee) –  Toronto, ONMarch 12, 2016
This was a great place to work where everyone was focused on their own things. It was a pleasure to meet several culture and different perspectives.
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Accenture Review
Senior Consultant (Current Employee) –  Toronto, ONJuly 7, 2016
Overall Good Consulting Confirm. Higher Management needs to hire for North American qualifies professionals in North America.
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A learning warehouse if you are willing to learn.
Junior Procurement Analyst (Former Employee) –  Ottawa, ONApril 30, 2012
It's a dynamic workplace where you have opportunity and access to learn from a vast repository of in-house resources. The management may not always be supportive of the idea just like any other organization, but they will support you once you show some worth, desire, and benefits that you can bring to them.

Pros: One of the most respectable I.T. Consultancy corporation in global terms. The corporation itself invests lavishly in superior infrastructure as well as in its employees. If you can demonstrate competitive advantage you have to offer over others, there is room for quite a bit of advancement.

Cons: Ottawa office is a very small-set up in comparison to other global offices. This results in a very constricted set of requirements that they look for in people for advancement; which may not always seem to be a fair judgement of an objective mind.
Pros
great work environment, proper procedures.
Cons
small setup in ottawa.
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Accenture is one of the best company to work for.
SENIOR ANALYST (Current Employee) –  Ottawa West, ONMay 9, 2016
Accenture is one of the best company to work from every aspect of the job requirement.
If you get a chance for accenture dont miss it.
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Operational Excellence
Workforce Intraday Operations Analyst (Current Employee) –  PHApril 8, 2016
I like that the company invests on innovation to improve work process in general. The cultural diversity gives everyone a good sense of being part of the company as a whole.
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A lot of learning opportunities
Financial Management Analyst (Current Employee) –  Mississauga, ONApril 27, 2016
Face a lot of challenging tasks and get to work with very smart people. Works can get repetitive with same monthly and quarterly tasks.
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Stressful envirmoent that demands to much of employees
Customer Service Rep (Current Employee) –  burnabyApril 20, 2015
The company asks to much of employees and doesn't give enough. With no benefits but a pay percentage on your wage it is not enough. I am employed as casual but have over 40hr per week. They are not flexible, they do not consider individuals, you are one in many and its not a personal experiences
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Too Many Ifs.
Client Services Representative (BC Hydro (Former Employee) –  Burnaby, BCAugust 22, 2012
Great place to work however the following shortcomings are hard to ignore.

Becoming a permanent employee is not easy. Therefore one cannot realistically expect benefits or paid vacation within their first year of employment.

Metrics are micromanaged to the point where one has to choose whether one would prefer to take one's legally entitled scheduled breaks and be out of compliance or sacrifice one's legally entitled breaks and fall out of compliance (repeat 'offences' will literally cost you your job).
Pros
great trainers, peers and management
Cons
uncertainty of schedule, guaranteed hours, no benefits for a long time, and taking legally entitled breaks, out of schedule may cost you your job.
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Disappointment
CSR (Former Employee) –  Thorold, ONJanuary 29, 2016
Training was inadequate, when your on the floor and need help there really isn't any. When they decide to let you go, they rummage through your stuff and pack it up in a box treating you like a criminal. No warning, and lack of support. High turnaround.
Pros
Some free lunches
Cons
Long
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It is a diverse environment
Customer Care Representative (Former Employee) –  Burnaby BCOctober 10, 2014
Very structured. Co-workers are good and friendly. I learned about the Hydro structure, including Power Smart, Outages, Safety at work and outside.

The hardest part is that there is no flexibility in talking with customers. One has to structure the call to be within a timeframe (3-325 minutes) which leaves explaining to customers rushed.
Also if one is on call and extends to break period, you have essentially "lost" your break time and is considered non-compliant.

The most enjoyable is the people I work with and the camaraderie.
Pros
fair salary and benefits
Cons
no flexibility with time and breaks.
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Fun place to work
Senior Analyst (Current Employee) –  Toronto, ONFebruary 21, 2016
Great team work and process. Training and skills improvement. Great leadership influence. Awards and recognition. Knowledge process improvement.
Pros
Great team work environment
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A busy and always changing environment bent on customer service
Customer Service Agent (Current Employee) –  Burnaby, BCJuly 11, 2013
a day at work can be fast paced with calls from angry customers disconnected of service or past due notices. Had to handle calls from customers regarding the smart meter projects and how to apply for power service for construction. I also educated people on reducing their costs or dealing with their accounts to keep them manageable. I also dealt with power outages on a small scale of a couple hundred to tens of thousands in larger outages planned and unplanned. I also helped people open and close accounts on move ins and outs as well as new company accounts not just residential.
Pros
teams had their own manager to turn to and activities
Cons
alot of overtime during storm season and no benefits or vacation pay
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Accenture is more concerned in numbers than people.
Technology Consultant (Current Employee) –  AccentureDecember 15, 2015
Worked with the firm for 12 years and its all about numbers. Good to learn but management only cares about the bottom line.
Pros
Learning - by yourself.
Cons
People really dont care
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Grade A Call Centre
Customer Service (Current Employee) –  Burnaby, BCFebruary 4, 2015
Lots of room for advancement, still very busy call centre atmosphere. good management, good pay, hours and scheduling is sometimes hard to manage and changes every 2 weeks, and as part time casual positon no benefits, no days off, not much leniency there
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Friendly enviornment
Customer Service Representative (Current Employee) –  Burnaby, BCNovember 20, 2015
Accenture is a friendly place to work at however, they do lack in management and communication within. Most staff are very friendly and helpful when you need it. Very strict on metrics and other rules and regulations.
Pros
FREE LUNCHES
Cons
TOO STRICT AND NOT MUCH HOURS
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Na
Software Engineer Senior Analyst (Current Employee) –  winnipegJanuary 30, 2016
Working as a consultant.
Interacting with the clients, gathering informations, solving their issues, configuring system, providing best solutions to suits their business etc.
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Busy but high impact
Customer Service Representative (Former Employee) –  Vernon, BC, CanadaJanuary 3, 2016
Great place to work if you enjoy helping people and being in administration, people are all like minded and the skill set range is very extensive, never bored and while can be a bit stressful during high volume is challenging and exciting.
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Challenging and interesting
Software Engineering Team Lead (Current Employee) –  CalgarySeptember 27, 2014
The day at Accenture is full of challenges and lot of learning.

Understanding the business and their painpoints and streamlining the same with SAP HCM/success factors is a always very interesting and gives a lot of learning too.

Also managing the team and leading them in the right direction is also a great thing. They need to be motivated with work.

Going custom way to meet the requirement.

Getting client appreciation is really enjoyable.
Pros
non monetory benefits, free lunch
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Excellent Project Processes
Software Engineer - Team Lead (Former Employee) –  PhilippinesSeptember 14, 2015
I started working here after I graduated in university. The company has excellent culture with good work life balance initiatives.
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The best company ever
US Registered Nurse, PSCCR (Former Employee) –  PhilippinesOctober 14, 2015
The best company ever. I am willing to work with Accenture again in the future. Work-life balance is a must with good financial rewards to employees.
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Overall rating

4.0
Based on 6,412 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.6
Job Security/Advancement
3.8
Management
3.6
Culture
3.9