CSR (Former Employee) – Thorold, ON – January 29, 2016
Training was inadequate, when your on the floor and need help there really isn't any. When they decide to let you go, they rummage through your stuff and pack it up in a box treating you like a criminal. No warning, and lack of support. High turnaround.
CSR (Former Employee) – Fredericton, NB – January 8, 2016
Positive atmosphere... Lots of office activities to keep the employees motivated. Excellent benefits! This is not your typical contact centre. Supervisors are there to help you and encourage you to succeed.
customer service representative (Current Employee) – Fredericton, NB – November 3, 2015
A typical day at work is always consists of repetitive days working back to back incoming calls for customers.My management at Accenture is always willing to help with problems and concerns. The hardest part of the job is taking verbal abuse from some of the customers, and working long repetitive days.
Quality Assurance Analyst (Former Employee) – Toronto, ON – October 17, 2015
Daily work includes routine project meeting ,follow up with developers and review of existing project status with management team. I get motivated when I am faced with new challenges and learning new things getting exposed to various environment, knowledge skills and people.
Accenture has extremely good range of clientele and works on latest technologies
Test Lead (Current Employee) – Toronto, ON – October 8, 2015
Good Enterprise model High performing teams Opportunity in applying digital technologies to new business models, new product attributes and new ecosystem combinations.
Experience to interact with Digital customer, channels and markets expert, using digital technologies to enable multi-channel customer experiences and digital customer interactions, sales and channel distribution options.
IT specialist (Former Employee) – Toronto, ON – September 25, 2015
Good place to work for few years to gain experience in desired field, possibly travel and experience different industries in different geographies. However, be prepared to work very long hours under lot of project deadline pressure. Consulting culture in Spartan... Sink or swim, So one project you could be a hero, the next you will be a zero and a candid for dismissal.
Business Analyst (Former Employee) – Toronto, ON – September 23, 2015
Provided a great opportunity to work on different projects in various streams. Allowed for a broad based based understanding of the consulting environment. However, there was little work life balance in the role.
Customer Service Representative (Former Employee) – Fredericton, NB – August 21, 2015
taking 100+ inbound calls for natural gas-billing, scheduling, setting up accounts-setting up technical appointments. I leaned to be fast efficient and thorough. Hardest part of job was the irate callers. Enjoyable part of the day was knowing you had put 110% into your work and helped people.
The company is very diverse and you get to experience to travel for work with clients and project teams.
Project Control Services Manager (Current Employee) – Mississauga – June 27, 2015
The company has a very structured performance management and empowers employees. You will be given the opportunity to travel when your skills are needed for an onshore assignement. Working as a team in this company is a great deal.
Only had one assignment with them so no comment if there is other assignments available. Time sheets were entered electronically which is sometimes good depending if there is no technical issues. Has training sessions online for you to complete. Did not realize how international this company was until I was accepted into the role. Staff are ok. There is monthly session review with the manager to assess your job performance but these are super easy to fill out. There are training sessions prior to your start of beginning your job but work happens and these are useful. Overall, ok, but once you leave this company, you are unable to return. Heard this has happened to a number of other temporary employees as well.