Exciting workplace and encouragement of expressing oneself
Assistant Manager (Former Employee), Etobicoke, ON – April 14, 2016
We have four managers in total and each manager is responsible for floor supervising for certain time frame within a day. Floor supervising includes zoning associates to designated area to cover the floor with great customer service, making sure every customer is being greeted and assisted, and lastly making sure the salesfloor is shoppable and visual merchandising is in good shape. As an assistant manager at the store, I needed to respond quickly to incidents that happened and solved them in a calm and professional manner. I needed to leave sign-offs to my District Manager every time I opened/closed the store, notifying him on how we did for business and how we have managed hours and what we could have done to increase sales. The hardest part of the job was to ensure part-times associates are constantly showing up for their shifts as they were only high school students with exams and assignments to work on. I enjoyed working at Abercombie overall as I have learnt a lot not only when I was a Manager in Training, but also my leadership and management skills have greatly improved throughout. Also, our senior would write out a career development plan with me every 6 months to ensure our hard work was being appreciated and what we could improve on.