Impact Member (Former Employee), Columbus, OH – February 14, 2014
I would fold clothes in a specific way and stack them on a self to later place on the floor. I could barely talk to anyone. I learned to never work in impacting. Management was organized but crucial. Certain managers could be strict and mean. My co-workers were young or in college. The hardest part was running to the floor to find the right placement – more... for clothes. The most enjoyable part of the job was getting to know my co-workers. The job did not fit my personality, i should have applied for modeling. – less
Sales Associate / Floor Model (Current Employee), Holyoke, MA – February 14, 2014
Pros: flexible work schedule, young and kind managers
Cons: low pay, not enough hours
a typical work day mainly consists of proving customer service and keeping up with the tidiness of the store. although this is mainly a first-time job, I have gained a lot of valuable experience. such experience I have received would be cash handling, providing customer service, auditing, being able to multitask, and promoting sales. The management – more... consist of young individuals which are not much older than myself. I personally do not mind being managed by people of around my age because they are much more understanding and can be fun to work with. My co-workers also positively influence my work experience because they make working there more exiting knowing that I will have friends at work.
The hardest part of my job would be trying to assist angry or upset customers. Although this does not happen often, when it does happen it is hard to assist them in person because there sometimes can be very little that my manager or myself can do in person. On the other hand, the most enjoyable part of my job would be helping out customers because they usually thank you for assisting them and are very appreciative. – less
Overnight Stock Associate (Current Employee), New York, NY – February 14, 2014
Abercrombie is a very faced paced environment which takes place Overnight, anywhere from 9pm - 11am. You have your own space to work and the job is almost like high school. Employee's have fun laughing, sharing jokes, while still working hard.
Sales Associate (Former Employee), Woodlands, TX – February 13, 2014
Pros: great employees, wonderful enviornment, and cultural diversity
Cons: bad management
Abercrombie has taught me a lot and one of the great things it has taught me is to be opening to different cultural backgrounds. In contrast, management was not fully there, meaning one of our managers were not loyal and was very untrustworthy. The staff at Abercrombie besides the managers were hard working and dependable people I could count on for – more... anything. The most enjoyable part of work was closing, in my opinion because we would have a blast. We could let loose knowing we did a great job on sales and just have fun because the day is over. The most challenging part of work to me was just knowing how to work at an accurate pace. I am an extreme perfectionist so when I was told do a job I would not want to leave my station until I knew it looked perfect and spotless. – less
Sales Executive (Former Employee), CT – February 11, 2014
Inventory stock and requisition new stock in men’s and woman’s showrooms. • Greet customers and ascertain what each customer wants or needs. • Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
Pros: friendly co-workers, great benefits, beautiful workplace, highly organized
Cons: uncreative, superficial culture
I worked in the Hollister Co. division on the Betties (women's) denim team. I really enjoyed my team members and could not have asked for a more supportive and encouraging supervisor. I was able to form a better understanding of corporate fashion with a very particular brand image---what it means to mass produce a product globally with a specific identity. – more... My daily tasks included mocking up samples, updating tech packs, researching inspiration imagery for the next season's mood boards, and writing a bi-weekly fit report to the denim team after a new factory sample was brought in. I enjoyed the steady rhythm and felt as though every process (design and technical) was organized very well. I was able to spend time in A&F's wash lab where they would test out different dye techniques and chemicals to achieve their "vintage look." I really loved creating samples, learning about the different chemical compositions, and being hands-on with the product. I left with a strong understanding of denim and the different processes applied to create certain fades, whiskers, distress marks, etc. I was put off by the culture of the company however. The internal politics "rubbed me the wrong way" and I was not in support of the way Abercrombie's CEO spoke about customers that were not his ideal teens. There was a strict dress code, superficial mentality, and lack of creativity in the workplace. I felt stifled and frustrated. I am someone who thrives in an urban, diverse setting that has a strong creative/art culture. I was offered an assistant design position at the end of the summer and decided to turn it down. I hope to find work with a company or designer whom I am proud of their product, feel motivated/excited to go to work each day, and who challenge me creatively. – less
model, greeter and selling clothes (Former Employee), Los Angeles, CA – February 10, 2014
Pros: discount on clothes
Cons: short break, complainers, rude employees
I was a greeter and had to greet all the customers. I was perfect for this position because I am very happy, smiley, friendly and outgoing. I am great with talking to people and customer service. I would greet everyone coming in along with helping them find anything needed. I would try to sell cologne to them and other merchandise. My management was – more... alright. Sometimes very annoying because they liked to talk down to you, but I was still professional and didn't argue and just went along with it. My co-workers weren't very serious. It was annoying. The managers would repeat the same things for them to do again and again and they would just complain. I don't like complainers. The job wasn't very difficult for me. I like big challenges. I loved greeting the people and talking to them. I would really have great conversations with some of the customers. I liked taking pictures with them too and making them smile. – less
Warehouse Worker (Current Employee), New Albany, OH – February 9, 2014
You come in grab a lift and pull orders for that day. Co workers are great everyone is willing to help out if you need help. the hardest part of the job would be the fingers line, they never put enough people to do the job correctly. Best part of the day is clocking out at 345.
Model (Former Employee), Carlsbad, CA – February 7, 2014
boring and repetitive work days, with not much to be gained. management is very friendly, and co-workers are friendly as well. the job isn't hard, but getting hours are tuff. the best part of the job is the friends you'll make.
Team Leader - Supervisor (Current Employee), Aurora, CO – February 6, 2014
Pros: campaign discounts.
Cons: undervalued employees
Throughout my day at work as a Team Leader, I was responsible for Invoice Trackers, Budgeting hours with the agents, daily coachings, and back and forth emails with the customer service and QA specialists from the Abercrombie Home Office.
I worked together very well with my co-workers to figure out the best practices of the business.
The hardest part – more... of the job, is the inconsistency with management. There has been many moving parts over the past year, and getting to know them, and perform the way new management prefers has been a challenge.
The most enjoyable part of the job, is knowing that I have had a direct impact on the E-Comm customer service team for Abercrombie & Fitch, and rue21. – less
STORE MANAGER (Current Employee), Braintree, MA – February 2, 2014
Oversee high-volume Sales Floor (recovery, standardization, forms, etc.) & Stock room (organization, cleanliness, maintenance, etc.) •Supervise organization and maintenance of the entire sales floor as well as the stockroom. •Generate and present new ideas to improve the brand. •Identify and recruit full-time and part-time associates. •Conduct interviews, – more... review, and hire new associates. •Oversee sales floor interaction and assist in customer service and ensure that every customer’s expectations are exceeded. – less
Sales Associate (Current Employee), McAllen, TX – January 31, 2014
I learned how to do inventory and make sure all the clothes on the sales floor is at its stack height also learned how to process our shipment boxes as in senor the products and backstock them where they belong. i also learned how to scan in shipment boxes and how to do transfers. There is not hard part about the job and the most enjoyable is the we – more... do charity fund raising games. The co-workers are the ones that keep the place going we joke around but at the same time we get what we need done. – less