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5,043 reviews

AT&T Employer Reviews

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Demanding job with excellent rewards
Sales Consultant (Current Employee), Miami, FLOctober 12, 2014
As a sales consultant my job consisted in solving customer's initial request and position products to them.
I learned a lot about not only sales but how to provide the best possible service to customers.
Working here was very challenging due to the high sales objectives we had and the extended hours of mandatory overtime.
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Telecom Giant
Network Specialist for client IBM INDIA (Current Employee), Bangalore, KAOctober 12, 2014
Service oriented company
Employee friendly
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Technical Manger
Specialist-Network Control Engineer - Full-time (Current Employee), Atlanta, GAOctober 11, 2014
Manage multiple cell sites. Test and isloate outage issues by working with collectively with other organizations within AT&T. Work with vendors to document and schedule equpiment orders are up to date. Use Unix commands to debug router /VLAN issues. Test circuits for connectivity and restore services to cell site. Analyze data using KPI'S to determine – more... network reliability. Familiar with network topology and 2G 3G 4G and ALU Lucent technology. – less
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Good place to work if you don't mind giving up a ton of your life.
Premises Technician (Former Employee), DallasOctober 10, 2014
Was a fine job. Taught me many skills and tested my resolve daily. There were a lot of uncontrollable factors such as a highly inexperienced phone support team that could rarely be relied on to resolve issues they they can only resolve. Besides that the work was very physical, but I learned a lot. Worked incredibly long hours some days (16 hours on – more... one day! Whooo). The union is strong and has your back in every situation except tardiness. – less
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I Miss It
INFORMATION SERVICES ASSISTANT (Former Employee), Jackson, MSOctober 10, 2014
I thoroughly enjoyed working at AT&T and was very happy with my time there.
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productive work place
Customer Support Specialist (Current Employee), MIami, FLOctober 10, 2014
Excellent place to work, Great environment, I learn every skill necessary to perform a good customer service experience
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Very good place to work
Retail Sales Consultant (Current Employee), Garfield HeightsOctober 10, 2014
Every day is different and challenging. If you can sell, you will make a lot of money! Hourly wage increases as tenure increases.
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Productive and fun place to work at with great benefits
PREMISES TECHNICIAN (Former Employee), DFWOctober 10, 2014
Pros: pay, benefits
Cons: 14+ hours a day during summer months.
Go to work at 8am, and get my truck filled with equipment and get my first job. From there continue with completing jobs till I get the go home page. That could be at 430pm or 10pm, depending on the work load for that day. I learned how to safely climb telephone polls and ladders with gear. Recertified in CPR. How to properly install cable, internet – more... and phone services. How to splice and correctly install cable and Ethernet wires. Management was great from day one. I was able to learn from my co-workers. Hardest part of the job was working 14+ hours a day sometimes with being a single parent. I really enjoyed working with my hands and interacting with so many different people each day. – less
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I helped customers and sold phones
Sales Consultant (Former Employee), La Jolla, CAOctober 10, 2014
I liked the job it was just hard with retail hours. The co workers and family like environment was great.
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Customer Care
Sales Associate (Former Employee), Atlanta, GAOctober 10, 2014
Sales and Customer Support. Incoming calls & billing while meeting quota
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Strict
Wireless Retail Consultant / Keyholder (Former Employee), white plains , new yorkOctober 10, 2014
Pros: contest
Cons: point system
AT&T had a strong disciplinary action method . The easiest part of the job was selling, the hardest part was dealing with management . The people that work there are generally friendly and helpful.
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Fun work place
Finance Representative (Former Employee), Grapevine, TXOctober 10, 2014
Pros: the free lunches and the items that u could win when there were contests for the employees
Cons: n/a
Typical day at work was doing daily deposit and counting money drawers before sells rep got them, ran daily reports and did returns that were due before the deadline of being returned. and also signed and received in the daily shipment and report if any items were missing from the shipment. I learned a lot more about my jobs because it changes every – more... 2 weeks when it came to ipog system.my co workers I loved dearly I was the only original from the crew when I started at the location I was last working. the hardest was trying to get in the phone or accessories that were in high demand. the most enjoyable was the laughter with my co workers and I loved my bosses. – less
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Driven with structure
TECHNOLOGY SPECIALIST (Former Employee), Brookfield, WIOctober 10, 2014
Pros: comp, flex schedule, great benefits
Cons: sometimes lacked engineering support
Great working with latest technology
Company definitely had structure..
Products and services went through an extensive process before the product was released. When you got it you knew it worked.
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I enjoyed working with our customers
Customer Sevice Rep. (Former Employee), Lubbock, TXOctober 9, 2014
The job was rewarding for me as I was able to help 99% of our customers. The small 1% I was not able to help, with my boss approval, I was able to get off the phone and research the problem and get back with the customer with an explanation and or a resolution. My job at AT&T was one of the easiest jobs I have ever had. Talking is my forte. Answering – more... 50 t0 80 calls a day was most enjoyable! – less
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you can make some $$$
Retail Sales Consultant (Current Employee), saint louis moOctober 9, 2014
work hard and never let a manager put you down...................................................
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Fast paced work environment
Premise Technician (Former Employee), Santa Ana, CAOctober 9, 2014
Pros: union employee with all benefits paid for by employer, increase in pay on a regular basis every six months
Cons: lack of management support in the field.
Install voip,iptv, ipdsl in residential and business perms.
In the 5 1/2 years I worked for AT&T I was trained in a wide arrange of troubleshooting and installation for telecommunications. Was part of an award winning company providing stellar customer service to all clients and trained to create Sales while in the field.
Had to be a self motivator – more... and be able to complete tasks without being micro managed. – less
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great place to work
Premise Technician (Current Employee), Griffith, INOctober 9, 2014
Pros: not being stuck behind a desk
Cons: working out in the cold
typical day at work consist of me working close with out customer in their homes.I learned how to overcome many obstacles while working. the hardest part abt the job was working out in the cold. what i enjoyed most was getting results for my customers.
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N/A
liaison between the implementation team and vendor (Current Employee), MIOctober 9, 2014
FAST PACED WORK ETHIC LONG HOURS NO ADVANCEMENT
NEED TESTING CENTER, NEED BETTER CUSTOMER SERVICE
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Overall experience
SQL Developer (Former Employee), Middletown, NJOctober 9, 2014
AT&T guided me in overall skills development required for an individual in the IT field. Also it was better company for starters who are new to technologies.
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Very stressful and busy
Account Representative (Former Employee), Lees Summit, MOOctober 9, 2014
Pros: team competitions
Cons: being yelled at
answering back to back calls, getting yelled, unable to make customers fully happy. To breathe and not take things personally. Management was very supportive. Co-workers helped with stress. Not being able to make everyone happy. Breaks

About AT&T

At AT&T, we’re connecting the world like never before. Ready to get in on the action? Together we’ll do great – Read more