Salesperson (Former Employee), los angeles, ca – November 28, 2013
Pros: fun job
selling long distance phone service to people, learned how to communicate with people and learned good people skills, my co workers were great, hardest part of the job was getting to know the job expectations,
Sales Consultant (Former Employee), Jacksonville, FL – November 27, 2013
Pros: great earning potential, great company
Cons: mirco-managed--inconsistant hours
I enjoyed the time I worked with AT&T until I got burnt out. The $ and benefits were good. I enjoyed my co-workers and even the customers for the most part. The hardest part only came when I got pregnant and started a family. The hours were never the same and often worked until pretty late at night. When I was single that never bothered me. Other than – more... that AT&T ranks above most companies I've ever worked for. – less
Premise Technician (Former Employee), Houston, TX – November 26, 2013
management was terrible, you would get written up for any reason, pay was good, hours you got alot but never knew what time you would get off, coworkers were great , customers were godd for the most part.
Retail Sales Consultant (Current Employee), Philadelphia, PA – November 25, 2013
Pros: descent hourly & benefits
Cons: retail setting, having to wait for the business.
I've learned about about business management and running a multi-million dollar operation. I've had some well trained hard working managers. I enjoy selling new products and services to help make people more productive and keep them connected to what matters most to them.
Retail Sales Consultant (Former Employee), Merced, CA – November 25, 2013
Pros: get familiar with top of the line devices
Cons: promotions almost impossible to accomplish
show up on time do your job and be the best you can be to be productive in sales. job came at ease as far as communication with customers and providing customers with highest level of customer service.. very friendly enviroment
Project Manager (Former Employee), Hoffman Estates, IL – November 25, 2013
Pros: allow telecommute
Cons: too many layers
A typical day at work is busy. Learned more structured environment. Micro management. Co-workers are helpful. The hardest part of the job is to deal with too many process steps to complete each milestone of the project. The most enjoyable part of the job is to achieve each milestone i a timely manner.
sales rep (Former Employee), Louisville – November 23, 2013
Cons: disparity, hostile work environment
Having worked for the company for 7 years I can honestly say other than pay and benefits, it is the worst place I have ever worked. Rules apply to some, not all. Management constantly plays favorites. AT&T is shady in their sales practices. I do not recommend anyone accepting employment unless it's for 6 months or less.
Retail Sales Consultant (Former Employee), Chicago, IL – November 23, 2013
Pros: schedule accommodations
Cons: flip flop management
A typical day at work would be very slow paced after the holiday seasons. Co-workers were friendly easy going people, and the management accommodated to life outside of work (IE school schedules; although this is sometimes not guaranteed). The most enjoyable part of the job is helping people get used to their new devices, and because I was the most – more... technologically savvy person there everyone came to me for help. The hardest part of the job was another requirement that was added to our commission structure every other month that prevented some if not all of us to reach our goals to maximize on our commission. Overall, AT&T COR is a great place to work at if this will be your first retail job. The pay is great, and the benefits are top notch. – less
Team Leader/Supervisor (Former Employee), Columbus, OH – November 23, 2013
Great if your looking to try and start at an entry level in sales the company name I worked for was Worldwide Marketing. Say its easy to move up but its not. I left because of the overal company core vaules.
Typical day included assisting with the management of the center. I handled customer escalations for the center as well as assisting with the closing of sales to ensure individuals/center met quota. I typically would set goals for teams, handle meetings, and ensured the moral of the center was always positive.
Premises Technician (Former Employee), St. Louis, MO – November 22, 2013
Pros: pay, benefits
Cons: management, quotas, turnover, training is non-existant
I was a Prem Tech with AT&T, the pay was great, the benefits we outstanding, but the job itself was extremely stressful. Good managers that help their employees are few and far between. Don't get me wrong, there are good managers that work there, but the majority either do not know the job enough to offer any help, or just dont care about their employees.
The – more... union was horrible, they stood up for the company more than they stood up for the employees they were supposed to protect.
IF you could last in the job, the money made up for a lot of the bad stuff, but the turn over rate is so high that you may not make that kind of money for long. – less
CUSTOMER SALES AND SERVICE SPECIALIST (Former Employee), Hunt Valley, MD – November 22, 2013
Pros: woderful working conditions, good pay and benefits, ideal location, good coworkers.
Cons: can't remember any.
My hours were 8-5, Mon-Fri. The number of positions held at the Hunt Valley, MD. Large Business Customer Care Center (Call The Center) involved answering customer calls regarding their long distance services provided by AT&T. My duties included: Billing reconciliation, Correcting billing errors, Responding to account inquiries, issuing credits or adjustments – more... on accounts. We were unionized which provided job security and protections. Management was always courteous and professional. Training was always provided with classes provided to keep our skills current with industry demands. There was nothing hard about these positions. With the recession came downsizing. With downsizing came the company moving this department out of state. I was fortunate to be able to retire with benefits, but still too young to stop working. – less
From time to time the company would involve the employees in fun like competition to seemingly boost employee interactions.
Supplies Attendant (Former Employee), Lancaster, TX – November 21, 2013
Pros: the company would some time provide employee award ceremonies with "employee of the month.
Cons: there are some jobs that require some employees to work in adversed and inclement wheater.
AT&T was a great place of employment. They supplied employees with great benefits and opportunities to make a very comfortable salary. They also considered employee safety a high priority which also created another form of comfort knowing steps where being taken to ensure employee safety.
Wire Tech (Former Employee), Jacksonville, FL – November 21, 2013
Working as a wire tech for AT&T is a very good job for a single person with an electronics background. There are a lot of overtime hours during the busy spring and summer months which mean 12 13 hour days 5-6 days a week. The benefits are great but advancement is very slim.
great work place , fun games to win prizes when we get great scores
Representative (Former Employee), salt lake city, utah – November 21, 2013
Pros: free lunches for great work and gift cards
Cons: not a set schedule
Every day at work was something new to learn and solve customers issues or concerns to make them happy. management was great always there to help us when we have questions or need help. My co-workers were always there to help and also to enjoy the shift with some one to have a small conversation with and to enjoy a lunch with. The Hardest part of the – more... job is when I have to say no because polices couldn't make the customer happy and they would leave empty handed other then that when there was many options all we can do is offer. The most enjoyable was when I know I did everything to help customers and to keep them satisfied. – less