Pros: great training, great pay, great environment
Cons: long hours
Working at at&t taught me so many valuable lessons I have carried to practically every one of my other jobs. It was my first call center experience and my first to throw me out there in a more independent work environment .. With most jobs of this nature you only tend to hear the bad things; well, sad to report some of those rumors are true. It is up to you to make the best of those situations and ask yourself, "How badly do I want my position; how much do I love my job; do I want this to be a career?" It is not easy work and not made for a passing by job. This is a career opportunity that you have to be willing to work for. If given a chance, I would work at at&t again in a heart beat. I loved my manager and my co-workers (well, the ones I knew! hah!).