Pros: excellent working environment
Cons: no room to advance - too much bureaucracy
While it was Netcom Canada and run by 3 highly competent Execs, things ran smoothly, but once it was sold to AT&T Canada, things went downhill, and "we" became primarily a number.
There was a lot of interpersonal with other Sales personnel and excellent rapport with colleagues and managers.
A typical day involved handling incoming calls on a queue regarding quotations/inquiries about IT services, and following up with pricing/proposals and closing sales.