Location: Burnaby, BC
Position: Technical Writer
Start date: April 1, 2013 – July 31, 2013 (600 hours)
Closing Date: Open until filled
What’s the job?
This project is designed with the intent to update, reformulate, map and present to staff and other stakeholders a new knowledge referencing tool that is accessible via the internet. This tool includes all policies and administrative procedures that affect the full spectrum of the Registration and Licensing process. The full spectrum of the process includes Application, Academic Assessment, Experience Assessment, Ethics and Character Assessment (also covers Language requirement), and Registration.
The two key enhancement objectives are improved clarity AND ease of use and retention by staff, volunteers and eventually applicants, of Council and Registration-Committee approved policies, procedures and guidelines.
The content accessed via this tool is foundational to all Registration and Licensing administrative procedures that support the five process stages for registration. The third material objective is to link the policies and the administrative procedures in a way that allows for quick bilateral reference (i.e., a web-based dynamic relational policy knowledge base and standard operating (administrative) procedures).
This is a four month project. Progress milestones are established for each month. The project must start April 1, 2013 and be completed on time (July 31, 2013).
As the Technical writer you’ll be responsible for:
- A go-live production ready web based Policy Knowledge Base to be housed on the APEGBC Kentico CMS platform; and a
- Standard Operation Procedures to be housed on the APEGBC wiki platform.
- Bachelor Degree or Diploma in Technical Writing, English, Communications or a related discipline preferred
- 10 years of solid experience in technical writing related to Policy documents AND related to SOP development
- Experience in developing workflow (flowchart) diagrams AND in developing mindmap diagrams
- Experience creating print and online documents (with samples)
- Extensive experience with web-based document development
- Ability to consolidate, format and edit documentation provided
- Proven research and planning skills
- Strong computer skills in the current editing and authoring tool, included but not limited to MS office suite, Adobe Acrobat, Kentico, Visio, Wiki
- Ability to effectively communicate with technical development, technical support, and other internal teams
- Ability to quickly adapt to changing project scope and customer demands
- Excellent organizational and planning skills with strong attention to detail
- Exceptional written and verbal communication skills
- Capacity to work independently with minimal management supervision
- Strong time management and multi-tasking skills
- Works well under pressure
The Contractor will provide:
- All required human resources;
- All computer hardware & software tools (other than those provided by APEGBC)
- Relevant insurance and registered CRA business number.
APEGBC will provide:
- Ongoing guidance (including technical parameters)
- Access to the APEGBC Kentico and wiki software platforms
Who are we?
The Association of Professional Engineers and Geoscientists of BC (APEGBC) is responsible for the licensing and regulation of BC’s professional engineers and geoscientists. With over 27,000 members and approximately 60 permanent and contract staff, APEGBC is the second largest regulatory body in the province. We value employee development and offer a flexible work environment with competitive compensation and benefits.