Calgary General Manager
ALS Laboratory Group 16 reviews - Calgary, AB

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Career Opportunity

ALS Group is a diversified international analytical laboratory and testing services group which first established its operations in Queensland, Australia in 1975. The company processes more than 10 million samples per annum and is one of the largest analytical laboratory groups in the world. ALS operates several hundred laboratories, employing thousands of staff globally. The ALS Environmental Business Unit provides high quality and dependable analytical testing data to assist consulting and engineering firms, industry, and government agencies around the world in making informed decisions for environmental projects. For more information please visit

ALS is proud to be an equal opportunity employer. We are committed to fostering an inclusive work environment where the different strengths and perspectives of each employee are both recognized and valued.

We are currently recruiting for a:

General Manager

Location: ALS Environmental – Calgary, AB

Reports to: Director, Western Canada Operations

General Accountability:
This position is responsible for the overall management of the ALS Environmental Calgary location (ALSE CG) which provides environmental analytical testing services to industry, environmental consultants and government. The Calgary laboratory is one of ALS new flagship laboratories within the extensive network of facilities and service centers that service the prairie provinces within Western Canada. Responsibilities include implementing the corporate direction, vision and goals as well as overseeing the day to day operations of the laboratory operations. Accountability includes achieving the budgeted financial performance and profitable growth within the environmental service sector while ensuring adherence to ALS Environmental compliance, quality, client service and best practice standards.

Specific Responsibilities:
 Ultimate responsibility for the safe operation of the laboratory;
 Ensures an OHS&E system is in place within all aspects of the business that complies with applicable regulations as well as ALS Group policies;
 Responsible for ensuring that the equipment and the environment at the location are appropriate to maintain a safe work environment.

 Ensures the business is run according to the Strategic and Business Plan for growth and profitability;
 Responsible for achieving EBIT and ROS targets;
 Establishes and monitors cost controls to ensure the business stays within budget.

Client Services and Business Development:
 Responsible for ensuring that the client service provided is consistent, of high quality, and meets ALS Group guidelines;
 Ensures the service provided meets and exceeds client expectations;
 Develops business relationships with senior contacts with key clients;
 Attend and be active in associations attended by our clients to keep abreast of market needs;
 Involved with the formulation and implementation of a local business strategy (product positioning, key clients / markets and pricing);
 Develops Business opportunities in the Environmental Alberta Market as well as provide assistance to the Business Development Manager and local sales team.

 Fosters a working environment that ensures quality targets are met or exceeded;
 Ensures that the quality of the analytical data produced is maintained at a level that meets or exceeds company and market acceptable standards;
 Ensures laboratory equipment is of the standard required to meet or exceed Data Quality Objectives (DQOs);
 Ensures laboratory staff is trained in all aspects of the Quality System and adhere to the appropriate SOPs and principles of the system;
 Assesses the results of QA/QC audits and implement improvements as required;
 Ensures root cause investigations are properly conducted for corrective actions and solutions are effective.

 Ensures the laboratory is suitably equipped, staffed and that approved methodologies are used for the provision of a quality service to clients;
 Ensures the required turnaround time for samples is achieved and maintained whilst ensuring the highest quality of results for clients;
 Oversee any assigned service centre depot locations within the region;
 Monitors, suggests and implements ways of increasing productivity and efficiency;
 Advises on the recommended purchase of capital equipment and the preparation of capital equipment purchase requisitions (CEP’s) as required;
 Prepares the annual operating budget for the laboratory as well as strategic business plans
 Ensures the efficient running of the laboratory including the co-ordination of resources and staff within the laboratory budget;
 Actively involved in the Western Canada Management team to share ideas for continuous improvement in the region.

Human Resources & Corporate Compliance:
 Works closely with the Corporate Human Resource and Corporate Compliance Department to achieve the following:
o Manages human resources within the laboratory including:
 Staff Training Programs (technical, supervisory, and safety);
 Staff Mentoring Programs;
 Performance Management;
 Staff career development;
 Recruitment, Induction;
 Performance Management.
o Ensures that appropriate occupational health & safety practices and corporate compliance initiatives are being followed within the laboratory:
 Fosters and actively promotes work safe programs;
 Maintains a clean and safe work environment;
 Ensures that all Corporate Compliance initiatives, reports and practices are adhered to.
 Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
 Observe established safety regulations and comply with all ALS health and safety policies and procedures;
 Other duties as assigned by the Regional Director.

Candidate Requirements:

Knowledge, Skills and Abilities
 Strong business acumen including an understanding of financial reporting and language employed (e.g. P&L, NPV, ROS, ROI, EBIT);
 Ability to manage Profit & Loss (P&L) accounts;
 Actively practices team work, including providing operational and strategic leadership;
 Strategic planning/thinking and implementation abilities;
 Pursues learning and development;
 Ability to effectively manage change in a dynamic working environment;
 Ability to be Flexible;
 Proven leadership skills and attributes;
 Actively practices results-based Leadership;
 Proven coaching and mentoring to junior staff;
 Negotiation, influencing and conflict resolution skills;
 Client-Focused;
 Excellent communication skills, both written and oral;
 Ability to work under pressure and to strict deadlines;
 Strong quality service attitude and approach;
 Sound decision making skills;
 Projects enthusiasm, positive attitude and motivation;
 Creates and encourages teamwork;
 Responsive to organizational and team needs;
 Ability to predict problems and implement solutions;
 Commits to organizational goals and objectives;
 Results focused;
 Assumes responsibility.

 Minimum 5 years of related technical supervisor/management experience;
 Post-Secondary education in a technical science/chemistry or related field or business administration;
 Strong understanding of the environmental and oil and gas industry as well as clients and suppliers;
 Recommended minimum 5 years’ experience in analytical laboratory operations;
 Recommended familiarity with all applicable environmental legislation and regulations.

Physical Demands:
 Able to stand or sit for a full shift
 Manual dexterity to perform intricate or repetitive tasks

To apply please submit your resume no later than February 21, 2013. Interested candidates should apply online at

Due to a high volume of resumes only candidates that state “ENV- General Manager | Job ID 2013CL04” in the subject line will be considered.

We would like to thank everyone for their interest in ALS Environmental but only candidates selected for an interview will be contacted.

About this company
16 reviews