ADP Employee Reviews

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Productive and enjoyable place to work
Business Analyst (Former Employee) –  Toronto, ON30 May 2015
Work was very challenging and fun.
Co workers were supportive and ready to lend a helping hand when needed.
Promoted education.
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Good team work
System Administrator / Implementation Eng (Current Employee) –  Mississauga20 May 2015
Enjoying good team work and learning new thing by resolving issues
every other week having team lunch and going out for team building exercises.
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ADP had a wonderful work environment and treated the employees fair.
Telephone Service Representative (Former Employee) –  Toronto, ON20 May 2015
I worked part-time providing payroll input in the Small Business Solutions Department.

With over 9 years working as a Telephone Service Representative I've learned interpersonal and customer service skills.

Management was always open to hearing my ideas and concerns when it came to making improvement in the department.

By developing a relationship with each individual, we worked together to resolve even complex issues. You will find that my work ethic is well developed, and I consistently pay attention to detail whether working as an individual, or as part of a team.

On a personal note, working with others is a highlight of my past roles, as it gives me great personal satisfaction.
Pros
On high volume days healthy lunches were provided to us.
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Best place to work.
Senior Quality Assurance analyst (Former Employee) –  Montreal5 April 2015
Good work culture with proper rules and regulations.
Fun loving work environment and proper leadership. Had overcome many hardships which in-turn thought me many lessons to make a better professional out of me.
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Work for ADP PURELY for the income!
Director, Digital Product Marketing (Former Employee) –  etobicoke2 April 2015
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.

The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.

Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.

Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!

Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
Pros
Some cool ADP Chachka - occasionally
Cons
culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
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Dynamic Culture
Sales Consultant, Insurance Solutions (Current Employee) –  Toronto, ON30 March 2015
Great dynamic culture. ADP focuses on people as its most important resources however, different departments work in silos and collaboration across departments is poor to non-existent.
Pros
fast paced environment
Cons
people can be overworked
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Worst company
Client service representative (Current Employee) –  Montréal, QC24 March 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
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Colleagues are great team players
Customer Service Representative, Payroll (Current Employee) –  Vancouver, BC24 March 2015
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch
Extremely busy period from December to February, therefore no vacation allowed to be taken
Busy most of the day dealing with incoming calls
By the end of the day you'll want to veg out by doing something totally non work related
Colleagues are great to work with
Hardest part is analyzing and resolving client issues
If you don't know the programming very well it will slow you down
Best to ask one of your colleagues for assistance
Most enjoyable part is resolving a client's issue quickly and to their satisfaction
Unfortunately most of these jobs are becoming off-shored
Pros
Colleagues
Cons
Off-Shoring
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good place to work
Data entry for accounts receivables (Former Employee) –  Grande Prairie, AB26 February 2015
enjoyed the customer service with helping customers as they always had regulars come in and pick up there packages as such and the people you worked with were team players
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Great place to work
Sales Recruiter - Canada (Contract) (Former Employee) –  Toronto, ON23 February 2015
I truly enjoyed my time with ADP as contract recruiter, I would highly recommend anyone looking to take their career to the next level to consider ACP
Pros
Virtual Office
Cons
Virual Office
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Good culture, bad management
Senior Outside Sales Associate (Current Employee) –  Burnaby, BC3 February 2015
ADP is like many fortune 500 companies, there is lots of red tape and they do a great job of getting in their own way.

Politics and management blunders are very high here and if you can avoid those traps ADP can be a great company to work for. Expectations are average.
Pros
Good work life balance
Cons
No room for advancement
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Typical Day
CSR (Current Employee) –  Dartmouth, NS14 January 2015
I take phone calls and help payroll professionals with ADP software.
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Great Company
Payroll Administrator (Current Employee) –  Montréal, QC5 January 2015
At ADP you work hard,they are extremely dedicated to their clients needs, and ensuring that each and every clients payroll is complete by deadline no matter what amongst other things. It's a very rewarding company to work for they offer great work life balance, constant focus on your career growth, good pay, benefits, and all the little things they do for each and every employee.
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Gm
GM Access (Former Employee) –  Edmonton, Ab5 January 2015
Worked for GM. Looked up GM parts for customers and technicians. It was good to look up parts with schematics to get precise parts.
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very good working environment with coworker
Data Processing, General Office Clerk (Former Employee) –  Mississauga, ON19 November 2014
Definitely loved the challenge of learning new projects.
Management was absolutely great and supportive
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National Sales Support
(QC) - National Sales Support (Former Employee) –  Montréal, QC23 October 2014
Main Tasks :
Provide administrative and logistis support to the Sales department
Generate prospect list and follow up on leads
Create quotations followed by contracts in two languages
Apply ADP policy on contracts
Place orders and do the follow up
Issue financial reports on sales status on monthly basis
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Good place to work
Accounting Clerk (Former Employee) –  Windsor, ONT14 October 2014
Learned a lot working for ADP on P/T basis. Learned how to do Payroll online.
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Typical work day
Banking Coordinator (Current Employee) –  Etobicoke, ON9 October 2014
Learning about Money Movement
Finding ways to save the company Money
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great place to start your career
District Manager (Current Employee) –  Burnaby, BC6 October 2014
7-6 kind a job
business administration, sales, marketing, coaching
had a great mentor who draw the map for me
worked with so many co-workers, really young age team
long hours
recognition
Pros
amazing training
Cons
management
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productive and fast work environment
QA Engineer (Current Employee) –  Québec City, QC24 September 2014
the most changing job in this project is communication between team and random change requests. WFN ADP has 5 global teams in different countries, almost 300 people working on one project, 60 QA team working on project.
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Overall rating

3.9
Based on 3,108 reviews
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Ratings by category

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3.8
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3.8
Job Security/Advancement
3.5
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3.5
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3.7