Operations (Former Employee) – Etobicoke, ON – 20 April 2017
- Work/life balance was good - Salary was decent - too much infighting and finger pointing. "Managers" tend to gang up to make themselves look better instead of working or managing or looking at the outside market. - Projects were fun. The blend of new people and others were good on those projects. Enjoyed working with people who wanted change. - A lot of employees are resistant to change - Busy protecting their jobs versus evolving the job and themselves. - If you haven't been there for 10+ years or your butt's not backed by the right person you're not getting far. - Ideas only go up so far before they ever see the light of day.
Too much in fighting and "yes" people. Need a large cultural shift.
Director, Digital Product Marketing (Former Employee) – etobicoke – 2 April 2015
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.
The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.
Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.
Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!
Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
Some cool ADP Chachka - occasionally
culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
Client service representative (Current Employee) – Montréal, QC – 24 March 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
Customer Service Representative, Payroll (Current Employee) – Vancouver, BC – 24 March 2015
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch Extremely busy period from December to February, therefore no vacation allowed to be taken Busy most of the day dealing with incoming calls By the end of the day you'll want to veg out by doing something totally non work related Colleagues are great to work with Hardest part is analyzing and resolving client issues If you don't know the programming very well it will slow you down Best to ask one of your colleagues for assistance Most enjoyable part is resolving a client's issue quickly and to their satisfaction Unfortunately most of these jobs are becoming off-shored
At ADP you work hard,they are extremely dedicated to their clients needs, and ensuring that each and every clients payroll is complete by deadline no matter what amongst other things. It's a very rewarding company to work for they offer great work life balance, constant focus on your career growth, good pay, benefits, and all the little things they do for each and every employee.
(QC) - National Sales Support (Former Employee) – Montréal, QC – 23 October 2014
Main Tasks : Provide administrative and logistis support to the Sales department Generate prospect list and follow up on leads Create quotations followed by contracts in two languages Apply ADP policy on contracts Place orders and do the follow up Issue financial reports on sales status on monthly basis
QA Engineer (Current Employee) – Québec City, QC – 24 September 2014
the most changing job in this project is communication between team and random change requests. WFN ADP has 5 global teams in different countries, almost 300 people working on one project, 60 QA team working on project.
ONLINE MARKETING MANGER (Former Employee) – Toronto, ON – 9 September 2014
I was contracting there for a few months. My work was well paid and my colleagues friendly. I noticed more than average focus on jousting and focus on building internal reputations, sometime as the expense of company's performance and results.