ADP Employee Reviews

Found 115 reviews matching the search
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High volume and great place to learn
Payroll Specialist (Former Employee) –  Etobicoke, ON19 August 2016
Working in the COS department was extremely busy with unlimited workload. The most efficient employees are saddled with the most volume of work.

The learning opportunities are endless as there are regular online courses and internal training sessions offered. The employee education program is one of the best in the industry and certainly one of the strengths of the company. Through hands on training or by networking with other associates within the organization an individual can pick up the knowledge and experience that would take years or even decades to attain elsewhere. ADP is an unofficial payroll learning factory.

Management is very supportive when it comes to dealing with client concerns. There is an understanding that job quality will suffer due to the high volume of work. The mandate of management is to minimize or completely eliminate overtime pay. Employees are expected to balance between volunteering their time for free or let service levels suffer as the work cannot be completed within the standard working hours.

Another great strength of the organization is the employees. ADP has some of the hardest working, knowledgeable and most supportive employees in any company. Coworkers rally around each other to assist during peak periods. There is a very close bond between coworkers that is very special and unique. I would be happy to work with any of my former ADP colleagues should another opportunity arise.

The hardest part of the job is knowing you can either give 100% of your attention to 80% of your clients or provide 80% of the quality needed
  more... to your entire client base. It is a constant challenge to balance the level of customer service provided and to whom. Usually the loudest clients get the most attention since it is a very reactionary work environment.

Building relationships with clients and coworkers was by far the best part of the job. Some of the connections made could very well last a lifetime. The motivation comes from knowing a good job was performed with most of the acknowledgement coming directly from the client or fellow coworkers.

There is a recognition system “My Moment” which allows associates to recognize the effort of their coworkers which is quite nice. However, given the great financial success of the company the true measure of recognition should be reflected in the salaries and bonuses. This is an area that is sorely lacking as most employees could make 15% to 25% more on the open market given their skillset.

ADP is a great company to learn the craft and increase your value as a professional. The employee benefits and opportunities for growth are quite good. In the past there was a lot of job security but with many Canadian jobs being offshored to India and the Philippines it is similar to other large for profit organizations looking to cut the budget. Overall ADP is a decent place to work but it is not for everyone.
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Pros
Many opportunities for training and gaining a lot of experience in a short amount of time.
Cons
Long hours and low pay
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Great company to work for
Funding Specialist (Current Employee) –  Dartmouth, NS5 August 2016
Great benefit, good salary, and tuition reimbursement. A lot of overtime work is required. Also, management will depend on what department you're in.
Cons
None
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Not a bad place
Funding Specialist (Current Employee) –  Dartmouth, NS10 July 2016
salary is relatively lower than other companies. Typical day at work will be forecasting, creating receipt, sending wire instruction and closing bank account before leavin
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In decline
District Manager - SBS (Former Employee) –  Toronto, ON28 June 2016
Decent first job out of university, steep learning curve. Once you gain the necessary skills get out.

Below average pay in every way, top performers are rewarded with decent contest winnings however salaries and commission are a joke.

Sales reps spend far too much time dealing with angry customers.

It was hard selling a solution that I wouldn't recommend to a friend or family member to to service issues.
Pros
Experience
Cons
Pay, culture, management
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Fast pace environment with opportunity to cross train
Reporting Coordinator (Current Employee) –  Toronto, ON8 June 2016
Everyday is totally different with ADP including receiving and uploading timesheets into sytem along with generating reports and providing to the client.
Pros
Great continuing education program
Cons
Systems are very old
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freindly people
Production Support Co-ordinator (Former Employee) –  Mississauga, ON4 May 2016
very friendly
supportive staff.
have free WF5
have free coffee
flexible working hours
fun to work at
no stress
caring about you on a personal level
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Contract position for Credit Analyst
Credit Analyst Contracts (Former Employee) –  Mississauga, ON25 April 2016
Unfortunately the job didn't involve financial statement analysis
as mentioned in interview, it was very clerical, but having an entrepreneurial spirit, I found a way consolidate multiple affiliated companies to reduce risk exposure.
I learned about grandfathering contracts and AP side of accounting
and payroll issues.
Co workers were great, knew several from PHH, but was posted there by an agency.
Hardest part was obtaining financial information from large public companies, finding the right contact people.
Most enjoyable part was research
Pros
learned about payroll industry
Cons
contract, limited credit analysis, little job security
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Friendly environment
Enterprise Agile Coach (Former Employee) –  Toronto, ON6 April 2016
The company has a friendly environment. Some of the senior management members need to update their technical and managerial knowledge.
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Great team work
System Engineer / Senior System Administrator (Former Employee) –  Mississauga, ON2 April 2016
Great place to work. Helpful management and great team work
• Provides technical expertise, analysis and strategy support to the customers in conjunction with the project manager and prime consultants.
• Provide technical support in and troubleshoot Windows issues as desktop as required: correcting corrupted snapshots, failure to boot, server down, Outlook 2010, backup and restored with PHD and Commvault.
• Design / Build and migrate applications uses to the cloud (Azure) and detailed infrastructure end-to-end strategies, designs, standards, processes, practices and tools supporting cloud solutions.
• Support the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
Pros
Free Lunches
Cons
Good team
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Wonderful group to work with.
Talent Acquisition Business Partner (Contract) (Current Employee) –  Montréal, QC & U.S.29 March 2016
Both U.S. and Canada groups were great to work with. Would return anytime. Great opportunities and tools easily available to learn. Great mentors.
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Productive and Busy workplace
GV Payroll Associate Specialist (Former Employee) –  Dartmouth, NS11 March 2016
Client focus is the number one Job
Enjoyed learning something new each day
Lots of Training provided to improve skills
The hardest part of the job is work life balance, you could end up working a lot of hours
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Fun Place to Work, Great Culture
SENIOR REGIONAL ALLIANCE MANAGER (Current Employee) –  Vancouver, BC6 March 2016
It's a great place to work if you like being challenged. It's a demanding high paced job and they treat their fast horses very well. If you don't mind always been pushed to be better than you are then its a great opportunity to grow
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Good place to Work and Learn....
Inside/Outside Sales - Small/Major Accounts (Former Employee) –  Mississauga Ontario1 March 2016
I learnt a lot from working here and started my sales career here. If you are in with the right people, you will get extra deals and be treated differently.
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Great team environment.
SENIOR CREDIT ANALYST (Contract) (Former Employee) –  Toronto, ON11 February 2016
All associates happy and willing to help. Management open and willing to make changes to processes as required. Lots of opportunities.
Pros
The team.
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Good Working Place
Financial Customer Service Representative (Former Employee) –  Toronto, ON26 January 2016
having fun, high quality of management, the balance of life and work; good life long learning environment; having ever changing upgraded technology
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Trust Accounting at ADP
Trust Accounting Analyst (Former Employee) –  Etobicoke, ON25 January 2016
I learned in this job the multitasking to be able to meet the tight deadlines specially in task of forecasting.
Also be a team player as there could be days that co worker is very busy and would need assistance.
We act as a "police" thru our GL reconciliations as we ensure that other departments are processing the correct adjustments in our system.
The most enjoyable part is the flexibility in working hours.
Pros
Early work
Cons
Distance from Home
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Great Incentives!
District Manager (Sales) (Former Employee) –  Mississauga, ON11 January 2016
Typical day involves managing, growing and prospecting your territory to hit your forecasted revenue goal.
I have learned a lot of new sales techniques and styles.
Management in my experience was constantly changing.
Co-workers were great.
Hardest part of the job was with the implementation process.
The most enjoyable part of the job was the Sales Training week.
ADP offers some of the best sales incentives to their top performing employees.
Pros
incentives
Cons
high turn over
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Consistent change, fast pace
Program Manager (Former Employee) –  Toronto, ON8 December 2015
Good place to start your career and opportunity for development. Co-workers are engaged and partner well. Goals are expected to be set high and can sometimes be overwhelming.
Pros
Advancement
Cons
Management can often get lost in the weeds
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My Job
National Payroll Specialist (Current Employee) –  Etobicoke, ON17 November 2015
This company has an excellent work environment with an enthusiastic workers. Each day we have an opportunity to serve better to the several clients by given then information on time, paying the employees according to the legislation, processing and remitting all the statutory deductions, and so on. I have gained a lot experience balancing accounts, year end process, training the payroll administrator, supervising, and auditing the payroll reports to be processed.
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Dynamic and enjoyable place to work at
Senior Oracle DBA (contract) (Former Employee) –  Mississauga, ON9 November 2015
Enjoyed working in an Agile team with some great people, on a complex payroll application using a range of technologies. People across the board willing to help out and share knowledge.
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Overall rating

3.9
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