Technical Architect (Former Employee) – Mississauga, ON – 21 September 2017
ADP is a good company overall. ADP US is a greater place where all important decisions are made and technical people are valued. ADP Canada follows the direction of headquarter and since there is not much innovation happening technical people are on the backseat and managers and directors are running the show.
Payroll Specialist (Former Employee) – Etobicoke, ON – 19 August 2016
Working in the COS department was extremely busy with unlimited workload. The most efficient employees are saddled with the most volume of work.
The learning opportunities are endless as there are regular online courses and internal training sessions offered. The employee education program is one of the best in the industry and certainly one of the strengths of the company. Through hands on training or by networking with other associates within the organization an individual can pick up the knowledge and experience that would take years or even decades to attain elsewhere. ADP is an unofficial payroll learning factory.
Management is very supportive when it comes to dealing with client concerns. There is an understanding that job quality will suffer due to the high volume of work. The mandate of management is to minimize or completely eliminate overtime pay. Employees are expected to balance between volunteering their time for free or let service levels suffer as the work cannot be completed within the standard working hours.
Another great strength of the organization is the employees. ADP has some of the hardest working, knowledgeable and most supportive employees in any company. Coworkers rally around each other to assist during peak periods. There is a very close bond between coworkers that is very special and unique. I would be happy to work with any of my former ADP colleagues should another opportunity arise.
The hardest part of the job is knowing you can either give 100% of your attention to 80% of your clients or provide 80% of the quality neededmore... to your entire client base. It is a constant challenge to balance the level of customer service provided and to whom. Usually the loudest clients get the most attention since it is a very reactionary work environment.
Building relationships with clients and coworkers was by far the best part of the job. Some of the connections made could very well last a lifetime. The motivation comes from knowing a good job was performed with most of the acknowledgement coming directly from the client or fellow coworkers.
There is a recognition system “My Moment” which allows associates to recognize the effort of their coworkers which is quite nice. However, given the great financial success of the company the true measure of recognition should be reflected in the salaries and bonuses. This is an area that is sorely lacking as most employees could make 15% to 25% more on the open market given their skillset.
ADP is a great company to learn the craft and increase your value as a professional. The employee benefits and opportunities for growth are quite good. In the past there was a lot of job security but with many Canadian jobs being offshored to India and the Philippines it is similar to other large for profit organizations looking to cut the budget. Overall ADP is a decent place to work but it is not for everyone.less
Many opportunities for training and gaining a lot of experience in a short amount of time.
Credit Analyst Contracts (Former Employee) – Mississauga, ON – 25 April 2016
Unfortunately the job didn't involve financial statement analysis as mentioned in interview, it was very clerical, but having an entrepreneurial spirit, I found a way consolidate multiple affiliated companies to reduce risk exposure. I learned about grandfathering contracts and AP side of accounting and payroll issues. Co workers were great, knew several from PHH, but was posted there by an agency. Hardest part was obtaining financial information from large public companies, finding the right contact people. Most enjoyable part was research
learned about payroll industry
contract, limited credit analysis, little job security
System Engineer / Senior System Administrator (Former Employee) – Mississauga, ON – 2 April 2016
Great place to work. Helpful management and great team work • Provides technical expertise, analysis and strategy support to the customers in conjunction with the project manager and prime consultants. • Provide technical support in and troubleshoot Windows issues as desktop as required: correcting corrupted snapshots, failure to boot, server down, Outlook 2010, backup and restored with PHD and Commvault. • Design / Build and migrate applications uses to the cloud (Azure) and detailed infrastructure end-to-end strategies, designs, standards, processes, practices and tools supporting cloud solutions. • Support the operational cloud environment for production and non-production environments (Development, QA, UAT, and Production).
Client focus is the number one Job Enjoyed learning something new each day Lots of Training provided to improve skills The hardest part of the job is work life balance, you could end up working a lot of hours
SENIOR REGIONAL ALLIANCE MANAGER (Current Employee) – Vancouver, BC – 6 March 2016
It's a great place to work if you like being challenged. It's a demanding high paced job and they treat their fast horses very well. If you don't mind always been pushed to be better than you are then its a great opportunity to grow
Trust Accounting Analyst (Former Employee) – Etobicoke, ON – 25 January 2016
I learned in this job the multitasking to be able to meet the tight deadlines specially in task of forecasting. Also be a team player as there could be days that co worker is very busy and would need assistance. We act as a "police" thru our GL reconciliations as we ensure that other departments are processing the correct adjustments in our system. The most enjoyable part is the flexibility in working hours.
District Manager (Sales) (Former Employee) – Mississauga, ON – 11 January 2016
Typical day involves managing, growing and prospecting your territory to hit your forecasted revenue goal. I have learned a lot of new sales techniques and styles. Management in my experience was constantly changing. Co-workers were great. Hardest part of the job was with the implementation process. The most enjoyable part of the job was the Sales Training week. ADP offers some of the best sales incentives to their top performing employees.
National Payroll Specialist (Current Employee) – Etobicoke, ON – 17 November 2015
This company has an excellent work environment with an enthusiastic workers. Each day we have an opportunity to serve better to the several clients by given then information on time, paying the employees according to the legislation, processing and remitting all the statutory deductions, and so on. I have gained a lot experience balancing accounts, year end process, training the payroll administrator, supervising, and auditing the payroll reports to be processed.