~ HR Business Partner (Account Manager) for over 100 clients. ~ Answering numerous calls and emails regarding HR questions and Account specific questions. ~ Meet face to face with an average of 4 clients per day to discuss ongoing projects, provide new hire orientations and/or staff training courses. ~Proactively manage client concerns, having ongoing – more... communication with various internal departments. ~Met and communicated with sales partners regarding new clients. ~Served as a Subject Matter Expert for peers, assisting with complex matters. ~Proactively communicate any client sensitive matters to upper management to identify resolution process. ~I further enhanced my HR knowledge through required compliance traning. ~My manager worked hard to mentor me for potential leadership opportunities. ~Hardest part of my job was managing such a large client base.The average client load was 50 clients for most HRBP's and my client load was double the average. ~I enjoyed working with the clients and having diversity in my day. – less
Client Tech Analyst (Former Employee), Augusta, GA – October 2, 2014
ADP Dealer Services provides integrated computing solutions to nearly 25,500 auto, truck, motorcycle, marine, and recreational vehicle dealers throughout the United States. this is a fast pace as well as technical environment.
Payroll Consultant (Former Employee), Elk Grove Village, IL – October 1, 2014
Great company with advancement opportunities. Excellent training for new employees and a good working environment. Some of the metrics need some fine tuning and there could be a slightly better work/life balance for many of the positions.
Specialty Learning Consultant (Current Employee), Georgia – October 1, 2014
Cons: large company structure
ADP is a great company to work for. I have learned that I am capable of much more that I thought. I have been surrounded by professionals, and have be afforded many opportunities to shine and display my talents!
Implementation Consultant (Current Employee), Remote – September 30, 2014
Pros: stable career
Cons: limited advancement, 100% corporate, declining stability in products offered
Working remotely is a major benefit, but even that is changing. Direct management is usually very good, but they have little power to affect change. Senior management is disconnected, so the decisions that pertain directly to the job at hand do not always make sense. There are a lot of very smart people to work around, and most times everyone is willing – more... to help and share knowledge. The hardest part of the job is achieving deadlines and yearly numbers with some many internal road blocks put in place. The most enjoyable part of the job is the freedom to perform tasks and help others with little micromanagement. – less
My career at ADP has been very rewarding, especially my role and responsibilities in the Learning and Performance group.
Director, Performance Consulting (Current Employee), Atlanta, GA – September 30, 2014
Pros: work from home, great benefits, dedicated people to work with
We are a very collaborative organization and as a result much of my day is spent meeting with my team and internal business partners discussing current projects and future needs. Change is a constant in my work life right now and many of the initiatives I am involved in require a increased attention to the need to help the people around me manage this – more... change. Whether it is a new learning solution or a new process, my team, my peers, our internal business leaders, and our front line associates are all impacted. Thoughtfully planning for the needs of all of those people mentioned is probably the hardest part about my job but also one of the most enjoyable. Another part of my job that I love is working closely with a business leader to implement human performance improvement initiatives that can show direct, or indirect, impact on a specific business goal(s). This brings value to the work my team does and helps drive my engagement knowing I was a part of something bigger. – less
Pros: took away strong relationships that will last forever
Cons: no breaks - worked 7 1/2 hours with 1/2 hour for lunch
A typical day at work was a constant flow of inbound and outbound customer calls. I learned a lot about mastering these calls effectively and efficiently in a complex, fast paced and challenging call center environment. My co-workers and myself worked very well together as a team. The hardest part of the job was at year end and when management would – more... surprise us with new things and we would be ill prepared but because we were such a strong team we would always pull through and become a stronger team. The most enjoyable part of the job was the team I worked with, clients I also made relationships with and I miss all of them greatly. – less
TECH SUPPORT ANALYST II (Former Employee), Charlotte, NC – September 19, 2014
Pros: very diverse
Cons: the chances of reduction of force
ADP is a well diverse and easy company to work for. Throughout my tenure at ADP I always had colleagues and member of management that was very pleasurable to work for. Some days the job could be a little stressful but who doesn't have a stressful day here and there. The most enjoyable part of my job was being able to assist my clients when they needed – more... me the most and hearing the gratification in their voices. – less