ADP Employee Reviews in Canada

Found 69 reviews matching the search
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ADP had a wonderful work environment and treated the employees fair.
Telephone Service Representative (Former Employee) –  Toronto, ONMay 20, 2015
I worked part-time providing payroll input in the Small Business Solutions Department.

With over 9 years working as a Telephone Service Representative I've learned interpersonal and customer service skills.

Management was always open to hearing my ideas and concerns when it came to making improvement in the department.

By developing a relationship with each individual, we worked together to resolve even complex issues. You will find that my work ethic is well developed, and I consistently pay attention to detail whether working as an individual, or as part of a team.

On a personal note, working with others is a highlight of my past roles, as it gives me great personal satisfaction.
Pros
On high volume days healthy lunches were provided to us.
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Great Company
Payroll Administrator (Current Employee) –  Montréal, QCJanuary 5, 2015
At ADP you work hard,they are extremely dedicated to their clients needs, and ensuring that each and every clients payroll is complete by deadline no matter what amongst other things. It's a very rewarding company to work for they offer great work life balance, constant focus on your career growth, good pay, benefits, and all the little things they do for each and every employee.
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Very Good
Pilot (Current Employee) –  Toronto ONJune 18, 2015
I am extremely satisfied working for ADP
Very good work culture,open atmosphere
friendly coworkers
goof work life balance
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Work for ADP PURELY for the income!
Director, Digital Product Marketing (Former Employee) –  etobicokeApril 2, 2015
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.

The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.

Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.

Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!

Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
Pros
Some cool ADP Chachka - occasionally
Cons
culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
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Excellent place to work
QA Analyst (Current Employee) –  Toronto, ONJuly 30, 2015
ADP is a great organization to work with- very employee centric and good work life balance. Learnt a lot and enjoying working here.
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Dynamic and enjoyable place to work at
Senior Oracle DBA (contract) (Former Employee) –  Mississauga, ONNovember 9, 2015
Enjoyed working in an Agile team with some great people, on a complex payroll application using a range of technologies. People across the board willing to help out and share knowledge.
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Good for junior BA.
Implementation Specialist (Former Employee) –  Calgary, ABJuly 14, 2015
Learn to implement systems and deal with clients. Good training ground. Salary can be improved. If they have the time co-workers can be helpful. Do not let difficult clients annoy you.
Pros
Average support from co-workers.
Cons
Difficult clients
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Worst company
Client service representative (Current Employee) –  Montréal, QCMarch 24, 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
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Payroll
Payroll Administrator (Former Employee) –  Dartmouth, NSJune 3, 2015
• Keyed payroll accurately kept up with the current legislations changes.
• Wrote and delivered manual records of employment for clients, meeting mandatory 5 business day deadline consistently after employment was terminated
• Administered service according to Stellar Service guidelines, maintaining customer satisfaction expectations while enhancing reputation of company.
• Offered excellent customer service by accurately and efficiently helping clients enter payroll information, ensuring satisfaction during each call.
Pros
Love working for company
Cons
no cons about this company
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Great benefits, free parking, potential to grow your career with lots of opportunities coming up in the Dartmouth office.
Client Services Advisor (Current Employee) –  Dartmouth, NSFebruary 26, 2013
Great position for those who are starting their career and/or looking to grow within a company with alot of growth opportunity currently in the Dartmouth office.
Pros
free parking, great benefits, tuition incentive plan
Cons
salary on the low side of market; shift work
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great place to start your career
District Manager (Current Employee) –  Burnaby, BCOctober 6, 2014
7-6 kind a job
business administration, sales, marketing, coaching
had a great mentor who draw the map for me
worked with so many co-workers, really young age team
long hours
recognition
Pros
amazing training
Cons
management
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Dynamic Culture
Sales Consultant, Insurance Solutions (Current Employee) –  Toronto, ONMarch 30, 2015
Great dynamic culture. ADP focuses on people as its most important resources however, different departments work in silos and collaboration across departments is poor to non-existent.
Pros
fast paced environment
Cons
people can be overworked
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Decent place to work at.
District Manager (Inside and Outside Sales) (Former Employee) –  Burnaby, BCNovember 28, 2012
Alot of staff does not attain their sales targets.
For the SBS department; the management is the primary reason for VERY high staff turnover.
The salary is low and benefits are standard. Commission structure is horrible.
Pros
half day on your birthday and a small giftcard
Cons
low pay and horrible commission structure.
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Colleagues are great team players
Customer Service Representative, Payroll (Current Employee) –  Vancouver, BCMarch 24, 2015
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch
Extremely busy period from December to February, therefore no vacation allowed to be taken
Busy most of the day dealing with incoming calls
By the end of the day you'll want to veg out by doing something totally non work related
Colleagues are great to work with
Hardest part is analyzing and resolving client issues
If you don't know the programming very well it will slow you down
Best to ask one of your colleagues for assistance
Most enjoyable part is resolving a client's issue quickly and to their satisfaction
Unfortunately most of these jobs are becoming off-shored
Pros
Colleagues
Cons
Off-Shoring
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Productive place to work in
Customer Service Representative (Former Employee) –  Toronto, ONFebruary 20, 2014
Professional environment to work in. There is much room for career growth, even workshops and courses to guide you through.
Pros
benefits for part time employees
Cons
irregular days
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Great place to work
Sales Recruiter - Canada (Contract) (Former Employee) –  Toronto, ONFebruary 23, 2015
I truly enjoyed my time with ADP as contract recruiter, I would highly recommend anyone looking to take their career to the next level to consider ACP
Pros
virtual office
Cons
virual office
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Interactive team envrionment
Human Resources Administrative Assistant (Former Employee) –  calgary, AlbertaJanuary 9, 2013
I would come to my office job and prepare for a day of working with teams. I have learned how to be a team player, work indiepedently and develop my skills in administration. My coworkers were easy to get along with and very helpful to guide me through my job. The hardest part of the job was the long hours and demanding projects. The most enjoyable part was to work with a great group of people
Pros
working with skilled people
Cons
very long hours
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Bad managment
Client Service Representative (Former Employee) –  Montréal, QCMay 20, 2014
Bad management. not much room for advancement. Wrong mentality.
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Productive and enjoyable place to work
Business Analyst (Former Employee) –  Toronto, ONMay 30, 2015
Work was very challenging and fun.
Co workers were supportive and ready to lend a helping hand when needed.
Promoted education.
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Good team work
System Administrator / Implementation Eng (Current Employee) –  MississaugaMay 20, 2015
Enjoying good team work and learning new thing by resolving issues
every other week having team lunch and going out for team building exercises.
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Overall rating

3.9
Based on 1,528 reviews
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