ADP Employee Reviews

Found 73 reviews matching the search
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Good place for experience and growth.
Payroll Administrator (Current Employee) –  Montréal, QCNovember 3, 2015
Good place for experience and growth... Good benefits plan and they offer the CPA... However they offer Low Salary and its not easy to deal with all payroll coordinators as some are very rude and they lack knowledge of payroll tasks
Pros
good experience
Cons
low salary and its not easy to deal with all payroll coordinators
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Great place but they fill your workload past capacity
Implementation (Former Employee) –  Montréal, QCOctober 29, 2015
Great environment and co-workers but you'll be overburdened with work, and there seems to be a downward trend with employee-care but continued success with meeting their sales estimates.

Even nice managers will be hard-strung when bringing up nitty-gritty details for your performance reviews, for yourself, and your co-workers.
Pros
Benefits
Cons
Management
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Great environment
Inside Sales /Account Manager (Former Employee) –  Mississauga, ONOctober 22, 2015
Fun sales environment
Management needs to communicate better
Great co workers
Online solution at the time was out of date
Pros
Great sales team
Cons
Low compensation
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Excellent place to work
QA Analyst (Current Employee) –  Toronto, ONJuly 30, 2015
ADP is a great organization to work with- very employee centric and good work life balance. Learnt a lot and enjoying working here.
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Good for junior BA.
Implementation Specialist (Former Employee) –  Calgary, ABJuly 14, 2015
Learn to implement systems and deal with clients. Good training ground. Salary can be improved. If they have the time co-workers can be helpful. Do not let difficult clients annoy you.
Pros
Average support from co-workers.
Cons
Difficult clients
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Great Work Place
District Manager (Current Employee) –  MississaugaJuly 6, 2015
ADP is a great company to work for. They have allowed me the opportunity to grow and build success while giving me the needed support. Career opportunities can be endless although the salary pay is relatively low from an industry standpoint.
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Very Good
Pilot (Current Employee) –  Toronto ONJune 18, 2015
I am extremely satisfied working for ADP
Very good work culture,open atmosphere
friendly coworkers
goof work life balance
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Payroll
Payroll Administrator (Former Employee) –  Dartmouth, NSJune 3, 2015
• Keyed payroll accurately kept up with the current legislations changes.
• Wrote and delivered manual records of employment for clients, meeting mandatory 5 business day deadline consistently after employment was terminated
• Administered service according to Stellar Service guidelines, maintaining customer satisfaction expectations while enhancing reputation of company.
• Offered excellent customer service by accurately and efficiently helping clients enter payroll information, ensuring satisfaction during each call.
Pros
Love working for company
Cons
no cons about this company
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Productive and enjoyable place to work
Business Analyst (Former Employee) –  Toronto, ONMay 30, 2015
Work was very challenging and fun.
Co workers were supportive and ready to lend a helping hand when needed.
Promoted education.
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Good team work
System Administrator / Implementation Eng (Current Employee) –  MississaugaMay 20, 2015
Enjoying good team work and learning new thing by resolving issues
every other week having team lunch and going out for team building exercises.
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ADP had a wonderful work environment and treated the employees fair.
Telephone Service Representative (Former Employee) –  Toronto, ONMay 20, 2015
I worked part-time providing payroll input in the Small Business Solutions Department.

With over 9 years working as a Telephone Service Representative I've learned interpersonal and customer service skills.

Management was always open to hearing my ideas and concerns when it came to making improvement in the department.

By developing a relationship with each individual, we worked together to resolve even complex issues. You will find that my work ethic is well developed, and I consistently pay attention to detail whether working as an individual, or as part of a team.

On a personal note, working with others is a highlight of my past roles, as it gives me great personal satisfaction.
Pros
On high volume days healthy lunches were provided to us.
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Work for ADP PURELY for the income!
Director, Digital Product Marketing (Former Employee) –  etobicokeApril 2, 2015
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.

The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.

Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.

Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!

Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
Pros
Some cool ADP Chachka - occasionally
Cons
culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
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Dynamic Culture
Sales Consultant, Insurance Solutions (Current Employee) –  Toronto, ONMarch 30, 2015
Great dynamic culture. ADP focuses on people as its most important resources however, different departments work in silos and collaboration across departments is poor to non-existent.
Pros
fast paced environment
Cons
people can be overworked
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Worst company
Client service representative (Current Employee) –  Montréal, QCMarch 24, 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
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Colleagues are great team players
Customer Service Representative, Payroll (Current Employee) –  Vancouver, BCMarch 24, 2015
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch
Extremely busy period from December to February, therefore no vacation allowed to be taken
Busy most of the day dealing with incoming calls
By the end of the day you'll want to veg out by doing something totally non work related
Colleagues are great to work with
Hardest part is analyzing and resolving client issues
If you don't know the programming very well it will slow you down
Best to ask one of your colleagues for assistance
Most enjoyable part is resolving a client's issue quickly and to their satisfaction
Unfortunately most of these jobs are becoming off-shored
Pros
Colleagues
Cons
Off-Shoring
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good place to work
Data entry for accounts receivables (Former Employee) –  Grande Prairie, ABFebruary 26, 2015
enjoyed the customer service with helping customers as they always had regulars come in and pick up there packages as such and the people you worked with were team players
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Great place to work
Sales Recruiter - Canada (Contract) (Former Employee) –  Toronto, ONFebruary 23, 2015
I truly enjoyed my time with ADP as contract recruiter, I would highly recommend anyone looking to take their career to the next level to consider ACP
Pros
virtual office
Cons
virual office
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Good culture, bad management
Senior Outside Sales Associate (Current Employee) –  Burnaby, BCFebruary 3, 2015
ADP is like many fortune 500 companies, there is lots of red tape and they do a great job of getting in their own way.

Politics and management blunders are very high here and if you can avoid those traps ADP can be a great company to work for. Expectations are average.
Pros
good work life balance
Cons
no room for advancement
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Typical Day
CSR (Current Employee) –  Dartmouth, NSJanuary 14, 2015
I take phone calls and help payroll professionals with ADP software.
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Great Company
Payroll Administrator (Current Employee) –  Montréal, QCJanuary 5, 2015
At ADP you work hard,they are extremely dedicated to their clients needs, and ensuring that each and every clients payroll is complete by deadline no matter what amongst other things. It's a very rewarding company to work for they offer great work life balance, constant focus on your career growth, good pay, benefits, and all the little things they do for each and every employee.
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Overall rating

3.9
Based on 1,630 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.5
Management
3.5
Culture
3.7