ADP Employee Reviews

Found 114 reviews matching the search
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ADP , Great place to work
Senior Process Associate (Current Employee) –  ADP Inida8 March 2017
ADP has really a very good work culture.Good place to work with diversified culture.

I have spent 6 years with ADP which is very valuable time for me in my life.
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Excellent
Business analyst (Current Employee) –  Canada16 February 2017
Excellent growth , work culture , employee benefits , carrer enhancement, job enlargement, knowledge , great place for work , learning opportunities are vast
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Great place to work
Payment Operations Coordinator (Former Employee) –  Toronto, ON10 February 2017
ADP is a great place to work. Lots of support for development within the company through job shadowing, and the like. Great support from management for a better work life balance. A really great work culture.
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If you're a 'yes man', this is the place for you
Field Enablement (Former Employee) –  Toronto, ON1 February 2017
Leadership says they want change but then do not empower or enable their team members to actually do it and are wholly out of touch with what it takes to change a static and slow moving organization. Ideas are top down, and you do best if you agree with whatever your leader has to say. Recent changes in leadership have promoted the most exemplary 'yes men' to executive leadership positions, and their primary focus is making themselves look good in front of the new president. Big egos, arrogance and scant on new ideas, the leadership in field enablement (and service) are singularly focused on old ideas and get their teams to act on them, piling more and more work on to people that are maxed out. If you disagree, it doesn't bode well for you. But, if you have a great idea, they appropriate it as their own and don't share credit.

Overall a de-motivating environment. Working late in the office and then resuming the work at home is the norm, and it is never appreciated or acknowledged. The victims of this staid and undynamic environment are the clients and the people that work there. ADP's position in the industry is facing a significant erosion because the organization just can't get the servicing of clients right due to poor leadership lacking ideas, vision, or the confidence to let others bring new ideas to the table. The company is great at celebrating its market leading position, but its competitors are beating them at every turn when it comes to servicing and communicating with clients.
Pros
salary
Cons
self serving leadership
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not good
District Sales Manager (Former Employee) –  Mississauga, ON31 January 2017
it was ok they had good jobs but the management was not good and thats why I left then I realized that this was not the place for me
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Great Work Life Balance
Relationship Manager (Current Employee) –  Dartmouth, NS26 January 2017
The company has been so accommodating and feels like a family at times. Great work life balance, as I now have the option to work from home or in the office.
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Sales Culture Lacks Leadership
District Manager (Current Employee) –  Mississauga, ON16 January 2017
In my humble opinion and experience ... the sales culture on the Small Business side is vastly different from that of Major Accounts and it all comes down to leadership.

Politics are an issue when they shouldn't be.
Pros
Professional work environment
Cons
Politics
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Good life work balance.
Senior Director, GlobalView (Former Employee) –  Toronto, ON13 January 2017
Management was in another country which made it difficult to drive the decision process if a Senior Manager was required. Great people and excellent client base. Nice location away fro downtown business but accessible from outside of the region.
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I enjoy work life balance
Payroll & Benefits Specialist (Former Employee) –  Toronto, ON10 January 2017
Very Long hours and no time to enjoy the amenities ADP offers.
Enjoyed working with all staff, very multicultural and also you get to learn a lot about payroll and the new software they introduce
Cons
Long hours
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Lousy management
Manager (Former Employee) –  Toronto29 December 2016
in-fighting and bullying at the most senior levels pretty much says it all. Execs are so busy trying to look good they really don't care what it takes. No promotions, no real feedback.
Pros
Good benefits
Cons
executives
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Stay away
Marketing (Former Employee) –  Toronto29 December 2016
Unfocused, scattered, upward focused executives spend most of their time arguing and undermining each other to get ahead. Workloads are killer and new roles are almost always filled by outsiders, usually friends of execs. The salary is pretty good but not worth the stress and lack of recognition.
Pros
good salary
Cons
Terrible senior leadership team
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Good learning place
Systems Engineer (Former Employee) –  Mississauga, ON25 December 2016
Good place to start with...Recommend working here, good learning on the new technologies and polishing your technical skills especially in WINTEL environment.
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investigation department
Investigation Officer (Former Employee) –  Toronto, ON23 November 2016
do journal entry on adp, processing of incoming wires. investigate incomplete wires received through email, phone, fax. looking after common mail box.
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Good workplace with many opprtunities to work with contemporary IT/Network Technologies and Hardware.
Network Engineer (Current Employee) –  Mississauga, ON18 November 2016
The ADP company is good place to work at for recent IT and Network technologies. Global Network Services Engineers deal with multiple network engineering issues during regular hours, afterhours during maintenance window and on-call rotation. I have learned many new technologies related with latest IT/Network hardware/software solution. Training and certification courses were available.
Pros
Work remotely from Home-office..
Cons
On-call shedule for weekends and nights..
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Great company & culture - Sadly too many politics
DISTRICT MANAGER (Current Employee) –  Mississauga, ON15 November 2016
Great place to work with excellent training. ADP fosters a great culture and there are opportunities to advance your career within sales if you are successful and if you have a strong "brand".

"Brand" has a unique definition within the organization. At times this is based on strong sales results, working with ethics, supporting leadership, taking initiative on projects and helping your peers and leaders. At other times "brand" can refer to preferred treatment, friendships, and politics. If you don't do well with politics this may not be the place for you. If you are great at playing politics and are lucky to be preferred by your leader by agreeing with them holding your opinions and views to yourself and your focus is to help your leader this may be the right place for you. Certain employees are held to different standards, if you are liked this can be an amazing place to have a career. The role is demanding and there is a lot of pressure to achieve numbers and targets with limited support from the same leaders who hold you to those targets. Everyone is responsible to a number/target and your territory and leader determine the amount of opportunity you have.
Pros
Great organization, structure, job advancement
Cons
Lack of direct leadership, high pressure, politics, demanding
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Inside Sales
District Sales Manager (Former Employee) –  Mississauga, ON14 November 2016
Decent job.. treated only on your numbers. They say Integrity is everything but it's clearly not at all.. Like I said, numbers numbers numbers. A lot of work required for the pay.
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Great Company to work for
Customer Service Representative (Former Employee) –  Toronto, ON25 October 2016
Great company to work for with great opportunity to learn and progress.
The company give you also the opportunity to be promoted to better positions.
The benefits are great as well.
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Productive work place
Data Conversion Consultant (Current Employee) –  Mississauga, ON1 October 2016
Productive work place. Work environment is friendly. Co-workers are helpful. Typical day at work is busy.
Good Management
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Outsourced Payroll Expertise
Bilingual Payroll Specialist (Former Employee) –  Dartmouth, NS8 September 2016
Very well organized and employee focused company. A great place to work. Involves dealing with upset employees of client companies, but can be very rewarding when you are able to help them. Good hours, benefits, management.
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High volume and great place to learn
Payroll Specialist (Former Employee) –  Etobicoke, ON19 August 2016
Working in the COS department was extremely busy with unlimited workload. The most efficient employees are saddled with the most volume of work.

The learning opportunities are endless as there are regular online courses and internal training sessions offered. The employee education program is one of the best in the industry and certainly one of the strengths of the company. Through hands on training or by networking with other associates within the organization an individual can pick up the knowledge and experience that would take years or even decades to attain elsewhere. ADP is an unofficial payroll learning factory.

Management is very supportive when it comes to dealing with client concerns. There is an understanding that job quality will suffer due to the high volume of work. The mandate of management is to minimize or completely eliminate overtime pay. Employees are expected to balance between volunteering their time for free or let service levels suffer as the work cannot be completed within the standard working hours.

Another great strength of the organization is the employees. ADP has some of the hardest working, knowledgeable and most supportive employees in any company. Coworkers rally around each other to assist during peak periods. There is a very close bond between coworkers that is very special and unique. I would be happy to work with any of my former ADP colleagues should another opportunity arise.

The hardest part of the job is knowing you can either give 100% of your attention to 80% of your clients or provide 80% of the quality needed
  more... to your entire client base. It is a constant challenge to balance the level of customer service provided and to whom. Usually the loudest clients get the most attention since it is a very reactionary work environment.

Building relationships with clients and coworkers was by far the best part of the job. Some of the connections made could very well last a lifetime. The motivation comes from knowing a good job was performed with most of the acknowledgement coming directly from the client or fellow coworkers.

There is a recognition system “My Moment” which allows associates to recognize the effort of their coworkers which is quite nice. However, given the great financial success of the company the true measure of recognition should be reflected in the salaries and bonuses. This is an area that is sorely lacking as most employees could make 15% to 25% more on the open market given their skillset.

ADP is a great company to learn the craft and increase your value as a professional. The employee benefits and opportunities for growth are quite good. In the past there was a lot of job security but with many Canadian jobs being offshored to India and the Philippines it is similar to other large for profit organizations looking to cut the budget. Overall ADP is a decent place to work but it is not for everyone.
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Pros
Many opportunities for training and gaining a lot of experience in a short amount of time.
Cons
Long hours and low pay
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Overall rating

3.9
Based on 2,857 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.5
Management
3.5
Culture
3.7