ADP Employee Reviews

Found 79 reviews matching the search
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Trust Accounting at ADP
Trust Accounting Analyst (Former Employee) –  Etobicoke, ON25 January 2016
I learned in this job the multitasking to be able to meet the tight deadlines specially in task of forecasting.
Also be a team player as there could be days that co worker is very busy and would need assistance.
We act as a "police" thru our GL reconciliations as we ensure that other departments are processing the correct adjustments in our system.
The most enjoyable part is the flexibility in working hours.
Pros
Early work
Cons
Distance from Home
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Great Incentives!
District Manager (Sales) (Former Employee) –  Mississauga, ON11 January 2016
Typical day involves managing, growing and prospecting your territory to hit your forecasted revenue goal.
I have learned a lot of new sales techniques and styles.
Management in my experience was constantly changing.
Co-workers were great.
Hardest part of the job was with the implementation process.
The most enjoyable part of the job was the Sales Training week.
ADP offers some of the best sales incentives to their top performing employees.
Pros
incentives
Cons
high turn over
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Consistent change, fast pace
Program Manager (Former Employee) –  Toronto, ON8 December 2015
Good place to start your career and opportunity for development. Co-workers are engaged and partner well. Goals are expected to be set high and can sometimes be overwhelming.
Pros
Advancement
Cons
Management can often get lost in the weeds
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My Job
National Payroll Specialist (Current Employee) –  Etobicoke, ON17 November 2015
This company has an excellent work environment with an enthusiastic workers. Each day we have an opportunity to serve better to the several clients by given then information on time, paying the employees according to the legislation, processing and remitting all the statutory deductions, and so on. I have gained a lot experience balancing accounts, year end process, training the payroll administrator, supervising, and auditing the payroll reports to be processed.
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Dynamic and enjoyable place to work at
Senior Oracle DBA (contract) (Former Employee) –  Mississauga, ON9 November 2015
Enjoyed working in an Agile team with some great people, on a complex payroll application using a range of technologies. People across the board willing to help out and share knowledge.
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Good place for experience and growth.
Payroll Administrator (Current Employee) –  Montréal, QC3 November 2015
Good place for experience and growth... Good benefits plan and they offer the CPA... However they offer Low Salary and its not easy to deal with all payroll coordinators as some are very rude and they lack knowledge of payroll tasks
Pros
good experience
Cons
low salary and its not easy to deal with all payroll coordinators
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Great place but they fill your workload past capacity
Implementation (Former Employee) –  Montréal, QC29 October 2015
Great environment and co-workers but you'll be overburdened with work, and there seems to be a downward trend with employee-care but continued success with meeting their sales estimates.

Even nice managers will be hard-strung when bringing up nitty-gritty details for your performance reviews, for yourself, and your co-workers.
Pros
Benefits
Cons
Management
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Great environment
Inside Sales /Account Manager (Former Employee) –  Mississauga, ON22 October 2015
Fun sales environment
Management needs to communicate better
Great co workers
Online solution at the time was out of date
Pros
Great sales team
Cons
Low compensation
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Excellent place to work
QA Analyst (Current Employee) –  Toronto, ON30 July 2015
ADP is a great organization to work with- very employee centric and good work life balance. Learnt a lot and enjoying working here.
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Good for junior BA.
Implementation Specialist (Former Employee) –  Calgary, AB14 July 2015
Learn to implement systems and deal with clients. Good training ground. Salary can be improved. If they have the time co-workers can be helpful. Do not let difficult clients annoy you.
Pros
Average support from co-workers.
Cons
Difficult clients
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Great Work Place
District Manager (Current Employee) –  Mississauga6 July 2015
ADP is a great company to work for. They have allowed me the opportunity to grow and build success while giving me the needed support. Career opportunities can be endless although the salary pay is relatively low from an industry standpoint.
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Very Good
Pilot (Current Employee) –  Toronto ON18 June 2015
I am extremely satisfied working for ADP
Very good work culture,open atmosphere
friendly coworkers
goof work life balance
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Payroll
Payroll Administrator (Former Employee) –  Dartmouth, NS3 June 2015
• Keyed payroll accurately kept up with the current legislations changes.
• Wrote and delivered manual records of employment for clients, meeting mandatory 5 business day deadline consistently after employment was terminated
• Administered service according to Stellar Service guidelines, maintaining customer satisfaction expectations while enhancing reputation of company.
• Offered excellent customer service by accurately and efficiently helping clients enter payroll information, ensuring satisfaction during each call.
Pros
Love working for company
Cons
no cons about this company
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Productive and enjoyable place to work
Business Analyst (Former Employee) –  Toronto, ON30 May 2015
Work was very challenging and fun.
Co workers were supportive and ready to lend a helping hand when needed.
Promoted education.
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Good team work
System Administrator / Implementation Eng (Current Employee) –  Mississauga20 May 2015
Enjoying good team work and learning new thing by resolving issues
every other week having team lunch and going out for team building exercises.
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ADP had a wonderful work environment and treated the employees fair.
Telephone Service Representative (Former Employee) –  Toronto, ON20 May 2015
I worked part-time providing payroll input in the Small Business Solutions Department.

With over 9 years working as a Telephone Service Representative I've learned interpersonal and customer service skills.

Management was always open to hearing my ideas and concerns when it came to making improvement in the department.

By developing a relationship with each individual, we worked together to resolve even complex issues. You will find that my work ethic is well developed, and I consistently pay attention to detail whether working as an individual, or as part of a team.

On a personal note, working with others is a highlight of my past roles, as it gives me great personal satisfaction.
Pros
On high volume days healthy lunches were provided to us.
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Work for ADP PURELY for the income!
Director, Digital Product Marketing (Former Employee) –  etobicoke2 April 2015
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.

The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.

Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.

Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!

Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
Pros
Some cool ADP Chachka - occasionally
Cons
culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
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Dynamic Culture
Sales Consultant, Insurance Solutions (Current Employee) –  Toronto, ON30 March 2015
Great dynamic culture. ADP focuses on people as its most important resources however, different departments work in silos and collaboration across departments is poor to non-existent.
Pros
fast paced environment
Cons
people can be overworked
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Worst company
Client service representative (Current Employee) –  Montréal, QC24 March 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
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Colleagues are great team players
Customer Service Representative, Payroll (Current Employee) –  Vancouver, BC24 March 2015
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch
Extremely busy period from December to February, therefore no vacation allowed to be taken
Busy most of the day dealing with incoming calls
By the end of the day you'll want to veg out by doing something totally non work related
Colleagues are great to work with
Hardest part is analyzing and resolving client issues
If you don't know the programming very well it will slow you down
Best to ask one of your colleagues for assistance
Most enjoyable part is resolving a client's issue quickly and to their satisfaction
Unfortunately most of these jobs are becoming off-shored
Pros
Colleagues
Cons
Off-Shoring
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Overall rating

3.9
Based on 1,722 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.5
Management
3.5
Culture
3.7