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1,197 reviews

ADP Employee Reviews

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Good for junior BA.
Implementation Specialist (Former Employee), Calgary, ABJuly 14, 2015
Pros: Average support from co-workers.
Cons: Difficult clients
Learn to implement systems and deal with clients. Good training ground. Salary can be improved. If they have the time co-workers can be helpful. Do not let difficult clients annoy you.
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Great Work Place
District Manager (Current Employee), MississaugaJuly 6, 2015
ADP is a great company to work for. They have allowed me the opportunity to grow and build success while giving me the needed support. Career opportunities can be endless although the salary pay is relatively low from an industry standpoint.
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Very Good
Pilot (Current Employee), Toronto ONJune 18, 2015
I am extremely satisfied working for ADP
Very good work culture,open atmosphere
friendly coworkers
goof work life balance
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Payroll
Payroll Administrator (Former Employee), Dartmouth, NSJune 3, 2015
Pros: Love working for company
Cons: no cons about this company
• Keyed payroll accurately kept up with the current legislations changes.
• Wrote and delivered manual records of employment for clients, meeting mandatory 5 business day deadline consistently after employment was terminated
• Administered service according to Stellar Service guidelines, maintaining customer satisfaction expectations while enhancing reputation of company.
• Offered excellent customer service by accurately and efficiently helping clients enter payroll information, ensuring satisfaction during each call.
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Productive and enjoyable place to work
Business Analyst (Former Employee), Toronto, ONMay 30, 2015
Work was very challenging and fun.
Co workers were supportive and ready to lend a helping hand when needed.
Promoted education.
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Good team work
System Administrator / Implementation Eng (Current Employee), MississaugaMay 20, 2015
Enjoying good team work and learning new thing by resolving issues
every other week having team lunch and going out for team building exercises.
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ADP had a wonderful work environment and treated the employees fair.
Telephone Service Representative (Former Employee), Toronto, ONMay 20, 2015
Pros: On high volume days healthy lunches were provided to us.
I worked part-time providing payroll input in the Small Business Solutions Department.

With over 9 years working as a Telephone Service Representative I've learned interpersonal and customer service skills.

Management was always open to hearing my ideas and concerns when it came to making improvement in the department.

By developing a relationship with each individual, we worked together to resolve even complex issues. You will find that my work ethic is well developed, and I consistently pay attention to detail whether working as an individual, or as part of a team.

On a personal note, working with others is a highlight of my past roles, as it gives me great personal satisfaction.
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Work for ADP PURELY for the income!
Director, Digital Product Marketing (Former Employee), etobicokeApril 2, 2015
Pros: Some cool ADP Chachka - occasionally
Cons: culture, excessive politics, failing products, massive backlog problems on implementation, HUGE customer dissatisfaction with new products
Regrettably, ADP Canada is a highly political, blame oriented organisation. If you are in a management, director role - you are given all the responsibility when it goes wrong, but none of the resources to fix things, and an overwhelming workload - with senior management merely shrugging when you tell them that something has to be moved off your plate. You are told that it is all your responsibility and nothing can be dropped.

The Canadian president works in the 1980's Bullying management style. It is a culture driven by fear.

Career advancement means finding a role that does not have prime responsibilities, then using all your time to smile, act in control, and use thick loads of political schmoozing for your own advancement. Also it will help if you can artfully take credit for yourself... and learn to blame others.

Before being fired, one VP Marketing (DM) blamed his staff of directors for the gross budget mismanagement. Sadly - his directors were excellent budgeters... but DM failed to accept responsibility for budgeting incompetence to the tune of $1M over for 2 years in a row (and $1M underbudget for the first year). Fortunately, he spent 100% of his time on politics and planning out his next career move. Great talker - incompetent leader/marketer!

Overall - ADP came from the banking industry, and has maintained the old 1980's culture and political system. You DEFINITELY want to avoid working here!
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Dynamic Culture
Sales Consultant, Insurance Solutions (Current Employee), Toronto, ONMarch 30, 2015
Pros: fast paced environment
Cons: people can be overworked
Great dynamic culture. ADP focuses on people as its most important resources however, different departments work in silos and collaboration across departments is poor to non-existent.
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Worst company
Client service representative (Current Employee), Montréal, QCMarch 24, 2015
I've never been so unhappy working for a company . The managers like to micromanage, they don't know what they are doing, and favour employees . No room for advancement , empty promises , and backstabbing . They do not do what's best for clients or even treat their employees with respect . I would not recommend even to my greatest enemy a job here . Don't be fooled by the pay, your sanity is worth way more than that .
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Colleagues are great team players
Customer Service Representative, Payroll (Current Employee), Vancouver, BCMarch 24, 2015
Pros: Colleagues
Cons: Off-Shoring
8-5 shift with 1 hr lunch, 8:30-5 with half hr lunch
Extremely busy period from December to February, therefore no vacation allowed to be taken
Busy most of the day dealing with incoming calls
By the end of the day you'll want to veg out by doing something totally non work related
Colleagues are great to work with
Hardest part is analyzing and resolving client issues
If you don't know the programming very well it will slow you down
Best to ask one of your colleagues for assistance
Most enjoyable part is resolving a client's issue quickly and to their satisfaction
Unfortunately most of these jobs are becoming off-shored
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good place to work
Data entry for accounts receivables (Former Employee), Grande Prairie, ABFebruary 26, 2015
enjoyed the customer service with helping customers as they always had regulars come in and pick up there packages as such and the people you worked with were team players
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Great place to work
Sales Recruiter - Canada (Contract) (Former Employee), Toronto, ONFebruary 23, 2015
Pros: virtual office
Cons: virual office
I truly enjoyed my time with ADP as contract recruiter, I would highly recommend anyone looking to take their career to the next level to consider ACP
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Good culture, bad management
Senior Outside Sales Associate (Current Employee), Burnaby, BCFebruary 3, 2015
Pros: good work life balance
Cons: no room for advancement
ADP is like many fortune 500 companies, there is lots of red tape and they do a great job of getting in their own way.

Politics and management blunders are very high here and if you can avoid those traps ADP can be a great company to work for. Expectations are average.
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good company. good management. good culture
Data Conversion Consultant (Current Employee), March, ONJanuary 22, 2015
good company. good management. good culture
good company. good management. good culture
good company. good management. good culture
good company. good management. good culture
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Typical Day
CSR (Current Employee), Dartmouth, NSJanuary 14, 2015
I take phone calls and help payroll professionals with ADP software.
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Great Company
Payroll Administrator (Current Employee), Montréal, QCJanuary 5, 2015
At ADP you work hard,they are extremely dedicated to their clients needs, and ensuring that each and every clients payroll is complete by deadline no matter what amongst other things. It's a very rewarding company to work for they offer great work life balance, constant focus on your career growth, good pay, benefits, and all the little things they do for each and every employee.
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GM
GM Access (Former Employee), Edmonton, AbJanuary 5, 2015
Worked for GM. Looked up GM parts for customers and technicians. It was good to look up parts with schematics to get precise parts.
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very good working environment with coworker
Data Processing, General Office Clerk (Former Employee), Mississauga, ONNovember 19, 2014
Definitely loved the challenge of learning new projects.
Management was absolutely great and supportive
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National Sales Support
(QC) - National Sales Support (Former Employee), Montréal, QCOctober 23, 2014
Main Tasks :
Provide administrative and logistis support to the Sales department
Generate prospect list and follow up on leads
Create quotations followed by contracts in two languages
Apply ADP policy on contracts
Place orders and do the follow up
Issue financial reports on sales status on monthly basis

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About ADP

Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource – Read more