ADP Employee Reviews

Found 112 reviews matching the search
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Fun Place to work
Sr. Channel Manager - Financial Institutions (Former Employee) –  Mississauga, ON25 June 2017
Fun friendly environment. Management was very supportive and helped with development to move up within the organization. Very competitive environment.
Pros
great work life balance
Cons
Some managers under qualified
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Bad corporate atmosphere
Infrastructure & Operations Analyst (Current Employee) –  Mississauga, ON9 June 2017
Management is from the US. That being said there is little thought given to Canadian staff. There is little help to move up in the company. Management is not very engaged, especially when they're located in US.
Pros
Well known company
Cons
Bad corporate management
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Great place to work and rewarding!
client service representative (Current Employee) –  Burnside, NS5 June 2017
Currently I’m working as a client service representative where I've learned a lot regarding payroll and system access. I've had the pleasure to work with a great team, that helps out quite a bit.
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Innovative and high standards for customer service
National Account Customer Service Representative (Former Employee) –  Etobicoke, ON28 May 2017
What a welcoming company. So full of energy. The moment you arrive at your desk you were busy learning something new with either technology or payroll legislation. Given the highest standard of training and tools to accomplish high quality survey scores. I enjoyed working and learning with this company. You need to dedicate much of your personal time to excel. Management had an open door concept and was very approachable.
Pros
Spending time away from the office with some amazing people
Cons
Long hours can be straining for family oriented individuals whose family require time.
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A good company for compliance-focused employees
Learning and development consultant (Former Employee) –  Montréal, QC7 May 2017
A good place to work if you're looking for a stable, well structured, not too challenging, secure job.
Not as good a place to work if you want to advance in your career, especially is working in a remote office.
Pros
work-life balance, benefits, structure
Cons
long decision-making process, no room for personal initiative, demagoguery from management
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Good job but lacked opportunity
Office Manager (Former Employee) –  Sault Ste. Marie, Ontario4 May 2017
Only person in office
Management not very supportive
Installed new computer system while there
No benefits or advancement opportunities
Hardest part of job was trying to please management
Management didn't understand accounting
Pros
Being only person in office and left alone quite a bit
Cons
Lack of support from management
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Millennium1 Solutions
Timekeeper and Customer Service Representative (Former Employee) –  Ottawa, ON25 April 2017
• Opened customer accounts by recording account information
• Maintained customer records by updating account information.
• Resolved products or service problems by clarifying the customer’s complaint; determining the cause of the problem; expediting correction or adjustment; follow up to ensure resolution.
• Maintained financial accounts by processing customer adjustments.
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Nice place to work, excellent company culture!
System Specialist/Design Engineer (Former Employee) –  Mississauga, ON24 April 2017
I have spent more than 16 years working for ADP, a great company and a nice place to work. Should I get a second chance, I will select to work for this company again.
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okay place to work
Operations (Former Employee) –  Etobicoke, ON20 April 2017
- Work/life balance was good
- Salary was decent
- too much infighting and finger pointing. "Managers" tend to gang up to make themselves look better instead of working or managing or looking at the outside market.
- Projects were fun. The blend of new people and others were good on those projects. Enjoyed working with people who wanted change.
- A lot of employees are resistant to change
- Busy protecting their jobs versus evolving the job and themselves.
- If you haven't been there for 10+ years or your butt's not backed by the right person you're not getting far.
- Ideas only go up so far before they ever see the light of day.
Pros
Global Projects
Cons
Too much in fighting and "yes" people. Need a large cultural shift.
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Great place to work
Application Support Specialist (Former Employee) –  Mississauga, ON11 April 2017
Good people and great manager. Was a great experience. Great shift with a cafeteria on site. Close to movie theater and food amenities for those looking to eat on their lunches.
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Good place to work for
Senior Programmer Analyst (Former Employee) –  Mississauga, ON9 April 2017
Overall, a good place to work for. There are social events like summer picnic, Christmas event with family and other office activities to get employees involved.
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Good place to work
WorkForce Now Nationals Payroll Coordinator (Current Employee) –  Toronto, ON5 April 2017
Good place to work with good people, Good balance of work/life, compensation tends to be on the lower end of the scale in my opinion, otherwise it's a god environment.
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High-pressure working environment with excellent team skills
Small Business Soultion Representative (Former Employee) –  Toronto, ON5 April 2017
Working for ADP for nine years was a great opportunity. I learned a great deal about working both independently and as a team to accomplish our goals. I enjoyed the relationships I built with my coworkers and clients and I very much enjoyed the work.
Pros
Benefits and good working environment
Cons
Pressure to advance.
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ADP , Great place to work
Senior Process Associate (Current Employee) –  ADP Inida8 March 2017
ADP has really a very good work culture.Good place to work with diversified culture.

I have spent 6 years with ADP which is very valuable time for me in my life.
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Excellent
Business analyst (Current Employee) –  Canada16 February 2017
Excellent growth , work culture , employee benefits , carrer enhancement, job enlargement, knowledge , great place for work , learning opportunities are vast
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Great place to work
Payment Operations Coordinator (Former Employee) –  Toronto, ON10 February 2017
ADP is a great place to work. Lots of support for development within the company through job shadowing, and the like. Great support from management for a better work life balance. A really great work culture.
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Excellent workplace environment
Tableau Developer/Data Analyst (Former Employee) –  Hyderabad, Andhra Pradesh6 February 2017
ADP has flexible work schedule. I learned a lot about pharmacy system and computer system at this company. Nice company and good employees to work with.
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If you're a 'yes man', this is the place for you
Field Enablement (Former Employee) –  Toronto, ON1 February 2017
Leadership says they want change but then do not empower or enable their team members to actually do it and are wholly out of touch with what it takes to change a static and slow moving organization. Ideas are top down, and you do best if you agree with whatever your leader has to say. Recent changes in leadership have promoted the most exemplary 'yes men' to executive leadership positions, and their primary focus is making themselves look good in front of the new president. Big egos, arrogance and scant on new ideas, the leadership in field enablement (and service) are singularly focused on old ideas and get their teams to act on them, piling more and more work on to people that are maxed out. If you disagree, it doesn't bode well for you. But, if you have a great idea, they appropriate it as their own and don't share credit.

Overall a de-motivating environment. Working late in the office and then resuming the work at home is the norm, and it is never appreciated or acknowledged. The victims of this staid and undynamic environment are the clients and the people that work there. ADP's position in the industry is facing a significant erosion because the organization just can't get the servicing of clients right due to poor leadership lacking ideas, vision, or the confidence to let others bring new ideas to the table. The company is great at celebrating its market leading position, but its competitors are beating them at every turn when it comes to servicing and communicating with clients.
Pros
salary
Cons
self serving leadership
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not good
District Sales Manager (Former Employee) –  Mississauga, ON31 January 2017
it was ok they had good jobs but the management was not good and thats why I left then I realized that this was not the place for me
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Great Work Life Balance
Relationship Manager (Current Employee) –  Dartmouth, NS26 January 2017
The company has been so accommodating and feels like a family at times. Great work life balance, as I now have the option to work from home or in the office.
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Overall rating

3.9
Based on 2,750 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.8
Job Security/Advancement
3.6
Management
3.5
Culture
3.7