Customer Service / Inside Sales Representative
ACP Chemicals - Montréal, QC

CUSTOMER SERVICE / INSIDE SALES REPRESENTATIVE:

We are looking for dynamic, enthusiastic, results-oriented individuals to join our Sales Team. This position is base salary, with yearly bonus opportunities. Full and complete training is given to all new employees. If you are a highly autonomous individual who enjoys the challenge of identifying new business, conquering objectives and closing deals, send us your resume. The main purpose of this position is to build and strengthen customer relationships, increase sales within the assigned territory, provide excellent service to customers and prospect new accounts. This position focuses equally on both prospecting new business and maintaining & servicing existing customers. The position is inside sales with all sales calls conducted over the phone. We service customers in all sectors of activity including industrial, environmental, biotech, pharmaceutical, food and dairy, health care, educational and all levels of government.

DUTIES & RESPONSIBILITIES:

Sales Analysis & Prospecting:
o Maintaining existing accounts and relationship building
o Identify customer needs and offer solutions
o Promote the company, explain benefits
o Make regular phone calls to customers to follow up and stay in contact
o Analyze customer accounts and contracts
o Qualify/Quantify lost sales and find new opportunities
o Utilize sales reports to develop business and promote sales
o Generate Sales from new and inactive customers
o Research and identify new potential client options

Team Work:
o Pre-qualifying leads and working collaboratively with Outside Sales Representatives (OSR) when applicable
o Discuss existing accounts with OSR and strategize on how to increase business
o Assist with planning OSR visits to maximize visibility and account contact
o Provide leads and referrals to visit

Quotes/Contracts:
o Follow-up of existing quotes for renewals
o Prepare quotes, pricing requests, tenders and contracts
o Enter daily sales orders

QUALIFICATIONS AND REQUIREMENTS:

  • One (1) to four (4) years of Sales/Customer Service experience
  • University degree in a Science field a strong asset
  • Excellent Bilingual communication skills, written and spoken
  • Good command of MS Office
  • Advanced time management and organization abilities
  • Autonomous, accountable and customer-oriented
  • Good telephone mannerism, self-motivated

If you feel that you have the skills required for this position, apply now by sending your cover letter and resume to:

Sabrina De Cristofano – Inside Sales Manager
tel: 514-327-0323, ext. 115
fax: 514-327-8474

We thank all applicants for your interest, however, only candidates to be interviewed will be contacted.


Indeed - 15 months ago - save job - block
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