High pressure to sell, but nice to work from home
Eldercare Advisor (Former Employee) – New Jersey – 17 May 2012
When I worked there, I LOVED MY JOB. I enjoyed working with families, giving them much needed information and the reward of helping a family find the right place for a parent was beyond monetary.
However, the financial balance is tipped in favor of the company - your commission percentages are based on your month's sales, although the company continues to receive the same fee (albeit with more since your share is less...). And as much as it is inferred that what's best for the family is best for the company, when a family takes a "subscription" option, not only do you get only a set fee (of a few hundred $$'s at best), it doesn't count towards your quota for the month, although you worked just as hard to help that family as any others. I can see a possibility of pushing for the assisting living option, even though Mom or Dad would be perfectly fine at home.
I understand they are going to a salary + commission model now, and although that would seem better, I also understand that the quotas will be quite a bit higher (and that "subscription" options still won't count!).
My coworkers were wonderful, warm people, some of whom I continue to keep in touch with, my direct management was stellar.
Working at home is a blessing and a curse. Great to be home, tough when you are close to quota deadline so you end up working 12 hour days.
I'm glad I'm out.