Pros: discount on food, free drinks, great working environment
Cons: long hours
My employment at A&W lasted for about 1 yr & 1/2, and my position was mainly Cash.
I mainly opened at A&W, and there is usually a list of what to do for opening. I am kept busy with serving customers, cleaning, and finishing my opening to - do -list.
The working environment professional, but productive and I thought was the perfect place for me to have my first job. Crystal, the manager at the time, always gave us constructive criticisms, was always on top of things and worked efficiently. I aspired to be almost as fast as she was on Cash, and her attitude towards work was enough of an incentive to make me work harder in each shift.
My co-workers became friends, and being comfortable with them helped me to become assertive when there is a rush and food needed to be passed down more quickly.
A&W valued customer service. Its main goal is to serve their food in the quickest way possible, but also in its best quality. Throughout my employment there, I enjoyed reaching for that goal constantly, but also being able to grow as an employee.
The hardest part of my job was to stay calm. Some customers would become very upset when their order has been made incorrectly, but I have learned to remain calm when dealing with a displeased customer.