IT & Help Desk Technician
787 Networks Inc. - London, ON

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Position: IT & Help Desk Technician

Start Date: ASAP
Hours: Evenings 5pm-2am (Full Time, 37 hrs/wk)
Salary: $35,000 ($18/hour)
Vacation: 2 weeks paid after 6 months

DO YOU LOVE SOLVING TECHNICAL PROBLEMS AND ENJOY HELPING OTHER BUSINESSES TO SUCCEED? ARE YOU TIRED OF WORKING IN A CALL CENTER? UPGRADE TO A FULFILLING CAREER IN A YOUNG AND EXCITING WORKING ENVIRONMENT WHERE YOU'RE EMPOWERED TO SUCCEED!

Company Description:

787 Networks is a software + services company which develops custom entertainment products for themed entertainment venues throughout North America.

Job Description:

We are looking for a highly organized, results-driven, technical support specialist to join our Customer Service and Support Help Desk for the evening shift (5pm – 2am), some weekend hours will be required. We are open to interviews with entry level candidates as well as experienced professionals.

Responsibilities of the position will include:

  • Servicing and supporting current subscriber base of over 1500 businesses.
  • Computer systems building.
  • Technical systems maintenance, expansion and administration.
  • Supporting networks, hardware, and software.

The candidate must be an organized individual who excels with procedures, task lists and follow-up. Must have a healthy aptitude, be a quick learner and thrive on exceeding expectations.

Skills and Experience:

  • Friendly customer service. Must be out-going, and have exceptionally good telephone manner.
  • Ability to accurately and consistently execute documented procedures and policies.
  • Computer troubleshooting, including an in-depth knowledge of Microsoft Windows based client operating systems.
  • Experience with audio/video equipment is an asset.
  • Internet and networking understanding. Knowledge in Internet streaming technologies is an asset but not required.
  • Additional programming or IT abilities would be beneficial but are not required.

If you are interested in becoming part of a successful, fast growing, and exciting entrepreneurial company, we encourage you to submit your application via email with the subject: “Help Desk Technician”.

Only applications selected for an interview will be contacted.


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About this company
787 Networks is a software + services company which develops custom entertainment products for themed entertainment venues throughout North...