Front Desk Receptionist
3301-35th st - Whitecourt, AB

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  • Greet, register, and assign rooms to guests of the motel.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys.
  • Conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

*Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
*Clean and maintain lobby and common areas, such as restocking supplies and watering plants.