Location - Winnipeg, MB
Application Deadline - ASAP
Terms of Contract - Full Time, Part Time
Rate of Pay - Starting at $10.00/HR - 14.00/HR, Health/Vision/Dental Benefits.
Award Winning Contact Centre 24-7 Intouch, we are currently seeking passionate Customer Service Representatives who want to be part of this explosive growth.
Come work for 24-7 Intouch.
- Provide exceptional customer service and problem solving by responding to all inbound calls
- Assist customers with new and existing accounts, website navigation, and account billing -- NO SALES
- Be an active listener who can show empathy and patience in a non-scripted environment
- Communicate information to a variety of non-technical and technical customers
- Resolve customer inquiries
- Work in a fast paced, high volume, changing environment
- Learn and strives to gain new knowledge about product and service changes
- Provide technical assistance with devices such as PC, Mac, Xbox 360, Playstation 3, and the Wii,
- Stellar attendance and punctuality are a must
- Minimum 1-year customer service experience preferred
- Ability to receive and implement ongoing feedback / coaching
- Exceptional customer service and interpersonal phone etiquette skills
- Strong computer application skills
- Strong oral/written communication skills. FRENCH/SPANISH Bilingual an Asset.
- Must be results oriented
- Motivated to be a consistent performer
Please note, only applicants selected for an interview will be contacted. No phone calls please.