Customer Service Agent
24-7 Intouch Contact Center - Winnipeg, MB

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Location - Winnipeg, MB
Application Deadline - ASAP
Terms of Contract - Full Time, Part Time
Rate of Pay - Starting at $10.00/HR - 14.00/HR, Health/Vision/Dental Benefits.

__________________________________________________________________

Award Winning Contact Centre 24-7 Intouch, we are currently seeking passionate Customer Service Representatives who want to be part of this explosive growth.

Come work for 24-7 Intouch.

RESPONSIBILITIES:

  • Provide exceptional customer service and problem solving by responding to all inbound calls
  • Assist customers with new and existing accounts, website navigation, and account billing -- NO SALES
  • Be an active listener who can show empathy and patience in a non-scripted environment
  • Communicate information to a variety of non-technical and technical customers
  • Resolve customer inquiries
  • Work in a fast paced, high volume, changing environment
  • Learn and strives to gain new knowledge about product and service changes
  • Provide technical assistance with devices such as PC, Mac, Xbox 360, Playstation 3, and the Wii,

QUALIFICATIONS:

  • Stellar attendance and punctuality are a must
  • Minimum 1-year customer service experience preferred
  • Ability to receive and implement ongoing feedback / coaching
  • Exceptional customer service and interpersonal phone etiquette skills
  • Strong computer application skills
  • Strong oral/written communication skills. FRENCH/SPANISH Bilingual an Asset.
  • Must be results oriented
  • Motivated to be a consistent performer

Please note, only applicants selected for an interview will be contacted. No phone calls please.


Indeed - 13 months ago - save job - copy to clipboard - block
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