1-800-GOT-JUNK? Employee Reviews in Canada

Found 11 reviews matching the search
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Eh
Customer Service Representative (Former Employee) –  112 Merton StMay 3, 2016
When you first start working for the company they will try to brainwash you that they are the best. They're not! Completely overrated, even though it's supposed to be inbound you still have to make sales. Company Truck Drivers are always late or don't show up to clients and your left to handle angry clients on the phone everyday. Benefits are ok, great dental. If you are visible minority watch your back. Pay starts at 13 then if you make it through 3 month probation 15.50. Some TEAM LEAD are complete idiots on a high and power trip. They will continuously tried to beat you down or speak to you in a condescending tone. Don't defend yourself. Manager looks like he's on steroids & uses it to try & intimidate people. My best advice is keep it low and don't make any "friends"
Pros
Mostly inbound but your still required to push sales calls and they keep track of yours sales
Cons
The place is a cesspool! They all sleep with each other & then continuously gossip about it at work
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Making the everyday business of Junk Removal extraordinary
TEAM CAPTAIN AND BILLINGUAL SALES AGENT (Former Employee) –  Toronto, ONMarch 16, 2016
For more than 25 years 1800GotJunk? has been helping people and companies clear up the clutter in there lives. Just point and junk disappears
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Telephone Sales Rep
Telephone Sales Representative (Former Employee) –  Vancouver, BCDecember 29, 2015
Call Center job expected to take 80 - 100 inbound sales calls per day. Shift times change all the time and commission fluctuates.Need to book a job for junk removal from a call where people think it's a free service but we charge $300 - $600+ per job.
Pros
pool table in lunch room
Cons
call center
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Very fun place to work but salary does not reflect work you do
Assistant Operations Manager/Truck Team member (Current Employee) –  Montréal, QCSeptember 23, 2015
Long hours, picking up garbage, people treat you like nothing. The management is disorganized. Never have 40hours for you. your making 11$/hr to pick up gar bage with a stupid bonus system
Pros
Work environment/employees
Cons
long hours, low pay, management sucks
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an interesting job best for students
Truck Team Member (Current Employee) –  Calgary, ABJanuary 26, 2015
this was a fun place to work but being a full time employee you must pick up the shifts the part time people can't work, meaning 6/7 days isn't un natural. 10 hr days.
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Reluctant...
In-bound sales agent (Former Employee) –  TorontoDecember 10, 2014
I worked in the in-bound sales position in their Toronto office - You Move Me - In-bound Sales agent. It's important to keep in perspective that this is a new company (born: Feb, 2013) and that their 'real' objective is to increase franchises first and foremost. This fact takes precedence over anything and all else. Upper management in the corporate is not that sharp. Their marketing is awesome - created outside the corporate entity. Important to keep in mind... "It is what it is" ... an inbound sales center with well lubricated turnstiles for doors.
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Monotonous and bad hours
Inbound Sales Agent (Former Employee) –  Toronto, ONDecember 1, 2014
Standard eight hour shifts start as early as 6:00 am. Low hourly wage and poor commission structure. Managers and co-workers were nice people to work with but upper management are egotistical. Good culture and fun work environment. Not a professional sales role, it is more of order taking and dispatching jobs to franchise partners.
Pros
good people
Cons
monotonous and low pay
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YOU overwork & get underpaid!
GM (Former Employee) –  BCSeptember 5, 2013
Unskilled Management. Zero benefits.
Overtime all the time. At hands of franchise owner that may or may not be invested in the success of the business you will end up frustrated. The head office is probably the only reason this company was rated in the top 100 places to work in BC.
My opinion: there are better jobs out there for the minimum wage paid by JUNK. AS well the lack of potential bonus / profit sharing as well as lack of future potential makes this an unsustainable job for most.
Pros
free junk
Cons
long hours, erratic scheduling.
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Fun work environment, great staff to work with
Sales/Driver/General Labour (Former Employee) –  Kitchener-Waterloo, ONFebruary 14, 2013
A fairly laid back atmosphere, where having fun and working hard went hand in hand. Dealing with customers, haggling over prices, navigating the streets of Kitchener/Waterloo and surrounding areas under tight deadlines was an excellent way to pay the bills. I knew I wouldn't be able to make a career out of it however, but until I returned to the Georgian Bay area, it was a great working environment. Most days followed a standard routine; clean and prep the trucks, review the schedule and sales with management, then roll out, perform on the spot sales with a colourful cast of customers, followed by a landfill or donation run. We also were required to invent and carry out various marketing duties when possible. As stated before, I left the job for a better career but was definitely sad to leave.
Pros
meeting new people, working hard and getting dirty.
Cons
not enough hours, tough to support a student girlfriend and myself
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Fast-paced, job that will whip you into shape and teach you essential skills for dealing with people
Driver/Navigator, Sales Rep (Former Employee) –  Toronto, ONNovember 24, 2012
You will quickly be surprised when you realize just how in-depth full-service junk removal can be. What most people don't realize about this job is its not simply slinging people's junk into a truck. A Driver/Navigator will learn sales, customer service, and marketing in a fun but competitive, fast-paced environment. You'll learn time-management skills, and be responsible to manage appointments while keeping customers happy. It offers exercise, sunshine, and free junk (you would be surprised to see some of the things people throw out). I will warn you, that if you have a sensitive sense of smell or can't lift a fridge out of a basement this job may not be for you.

You'll meet many interesting people; contractors, retail managers, hoarders, celebrities, seniors down-sizing, real-estate agents, just to mention a few of the types of people you'll come across. You will be helping overwhelmed people get rid of the things bogging them down, and while it can be challenging it is also very rewarding.

You'll always have a chance to improve yourself through metrics- and incentive-driven days, and there are enough in-office competitions to keep you on your toes. Your managers will drive you, often with a tough-love approach; their corporate team motto: "to empower each employee to reach their full potential" is very true, and they are every bit as fair and fun as your fellow truck-team members.

The culture is great and there wasn't a single guy that I didn't like working with (which is important when you're spending ten to twelve hours with the person). There are many fun events you
  more... can participate in, including the Junk-Indy, paintball, a basketball team, and 5k races to name a few. 1-800-Got-Junk? is very committed to giving back to the community by donating and recycling a large percentage of all junk hauled. Their annual yard sale for the cure raised $30,000 this year for breast cancer and continues to increase every year.

All in all it was a great experience, and I learned many skills that will be transferable to any future career.
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Pros
free stuff, exercise, sunshine, fun, interesting
Cons
unpredictable hours (usually long though)
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Terrible job
Truck Team Member (Former Employee) –  Montréal, QCMay 22, 2012
Awful management very difficult work and no clear schedule ever. Avoid at all costs
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