I worked in the in-bound sales position in their Toronto office - You Move Me - In-bound Sales agent. It's important to keep in perspective that this is a new company (born: Feb, 2013) and that their 'real' objective is to increase franchises first and foremost. This fact takes precedence over anything and all else. Upper management in the corporate is not that sharp. Their marketing is awesome - created outside the corporate entity. Important to keep in mind... "It is what it is" ... an inbound sales center with well lubricated turnstiles for doors.