1-800-GOT-JUNK? Employee Reviews

Found 25 reviews matching the search
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Management is incapable of managing
team leader (Former Employee) –  Hamilton, ON2 December 2016
Long hours, horrible management, bad upkeep on trucks which is the drivers problem if they get pulled over by mto. Good tips though, don't expect help from other staff and management
Pros
Good tips
Cons
Long hours
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Show up, have fun, book jobs, handle complaints, go home.
Customer Service Representative/Sales Associate (Current Employee) –  Toronto, ON29 November 2016
It's a tough transition from when you originally begin because you have to learn the business of junk removal and deal with customers' needs. The services aren't always affordable but they are ALWAYS worth it.

Really all you have to do is show up and try your best. If you are successful you get rewarded, if you struggle, we coach you until you get better!

You work with good people who actually WANT you succeed. You show up, book appointments and actually HELP people.


A lot of the bad reviews are from MALCONTENTS who already have terrible work histories and expect everything to come to them without effort. IN the early stages we hired "just anybody" but
Pros
Free Can of Beer every other Friday, Weekly pizza lunches, raises every year on your anniversary.
Cons
Mal-content bratty coworkers, the occasional late shift, we could get paid a little better.
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Good First Sales/Call Centre Job
Call Centre Agent (Former Employee) –  Vancouver, BC28 November 2016
I didn't have a lot of experience but I got trained pretty well and learned on the job even more. The captains are super nice and helpful, management is pretty good. The work gets a bit redundant but they try hard to keep it fun. Great culture.
Pros
Good Culture
Cons
A bit monotonous
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fun learning atmosphere, everyone works together at bettering themselves
sale agent (Current Employee) –  Vancouver, BC28 November 2016
this company has been one if the best places i've ever worked. there all about helping to become the best you can be. they give you tools and support. everyone is the office is super friendly and helpful. you can ask anyone for help and they are happy to do it. they give you the tools and support to move forward and better yourself. they believe in a work and play balance. this is the only job that i was happy to go to work on a monday. with any job theirs a learning curve but they set you up for success with their training and follow up support. they are the best in the business for a reason . GOT JUNK ROCKS!
Pros
working somewhere your proud to come to
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Friendly place to work in
Sales Agent (Current Employee) –  Vancouver, BC28 November 2016
I have been working at the call center for 5 months now and so far its been a really good experience. The people and the environment makes it easier to work here. We always are playing games for money and motivation. The 2 weeks of sales training was really helpful. The pay for the job is decent for what we do. The only thing is that you can'y really pick whats days to work since it is a 24/7 call center. We only have the option to pick the time we work but no option for the days we want to work. Overall its a great place to work.
Pros
games
Cons
Scheduling
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Honestly the best Sales Center I've ever worked in
Senior Sales Associate (Current Employee) –  Vancouver, BC28 November 2016
The work environment and people I'm surrounded by on a daily basis are AMAZING!! Management actually does care about the staff and works hard to ensure everyone is happy and really enjoys coming into work... From Daily Huddles, to First round Friday, to giant Gala events, it's a fantastic balance of work/life.
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Great place to Work
Sales Agent (Current Employee) –  Vancouver, BC28 November 2016
This place is great if you are looking for job that is fun and not very stressful. The managers are great and the team environment is super supportive.
Pros
Great people, free coffee, lots of fun at work
Cons
Changing schedules
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Great Job
Inbound Sales Representative (Current Employee) –  Vancouver, BC28 November 2016
This is honestly a great job. The office culture is friendly and a little quirky, there are always incentives and events going on. I'm excited to work here.
Pros
Friendly people, supportive management, snacks, events
Cons
unstable hours
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Great culture and people
Corporate (Current Employee) –  Vancouver, BC25 November 2016
It's one of the best places I've ever worked at. The people, culture and leadership team are great. There are lots of opportunities to learn and grow with the company as it is growing quickly.
Pros
Open office and great team
Cons
Better technology and resources
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Horrible management
Labourer (Current Employee) –  Calgary, AB25 October 2016
This franchise has a very high turnover rate because of the management. It has been very poorly managed for a long time and if it weren't for the fact that it is a global company with lots of public awareness, it would have been run into the ground a long time ago. It is a very expensive service and management refuses to see that raises their rates in the middle of an economic collapse will result in lost revenue and job conversion rates. Instead they blame their employees for not putting out enough "doorhanger" coupons. I wouldn't work here if I didn't absolutely have to.
Pros
4 day work week, finding cool stuff to keep, customers are generally very friendly and apprecaitive
Cons
no set end times to your days, people call in sick all the time and leave the rest of the team to pick up the mess
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Glorified garbage man
Truck Driver (Former Employee) –  Montreal-ouest, QC6 October 2016
Long days of 12 hours. Overwork and get underpaid.
Pay is $11 and, if you're lucky, the manager will make your route profitable where you're at about 15$.
Accept orders from very poor quality management. Keep junk and have some fun if you're lucky.

Overall fun place to work if the scheduling wasn't done by a braindead drunkard who plays on tinder instead of working.
Pros
Free junk
Cons
Long hours, management and dirty
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Worst job I have ever had
Inbound sales (Former Employee) –  Vancouver, BC27 September 2016
This was by far the worst job I have ever experienced.
From the untrained leads and "captains" to the scheduler, I would never recommend this company to anyone.
Scheduler will give you start times you don't want, even when you ask them not to, even when other people want your start time.
The scheduler has forced many people to quit.
Pros
Free coffee in the lunch room, pizza now and then.
Cons
Scheduler, team captains, nowhere for employees to air grievances, oblivious owner, ridiculous start times. Unrealistic goals.
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Cocaine Addicted Management
Customer Sevice/Sales Representative (Former Employee) –  112 Merton street, Toronto6 July 2016
Team leads do/have done cocaine, and are constantly paranoid and very moody. They are two snakes hidden in tall grass. The office manager physically and verbally intimidates people. He is a scam artist who used to own a gym in Barrie called Ultimate Fitness, where he continuously charged members after they tried to cancel.

Former team leads were replaced due to inappropriate misconduct with their female subordinates. This is a very unprofessional company! You are essentially worhless and replacable.
Pros
convenient location by the subway
Cons
Management, terrible shift schedules, unprofessional
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Eh
Customer Service Representative (Former Employee) –  112 Merton St3 May 2016
When you first start working for the company they will try to brainwash you that they are the best. They're not! Completely overrated, even though it's supposed to be inbound you still have to make sales. Company Truck Drivers are always late or don't show up to clients and your left to handle angry clients on the phone everyday. Benefits are ok, great dental. If you are visible minority watch your back. Pay starts at 13 then if you make it through 3 month probation 15.50. Some TEAM LEAD are complete idiots on a high and power trip. They will continuously tried to beat you down or speak to you in a condescending tone. Don't defend yourself. Manager looks like he's on steroids & uses it to try & intimidate people. My best advice is keep it low and don't make any "friends"
Pros
Mostly inbound but your still required to push sales calls and they keep track of yours sales
Cons
The place is a cesspool! They all sleep with each other & then continuously gossip about it at work
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Making the everyday business of Junk Removal extraordinary
TEAM CAPTAIN AND BILLINGUAL SALES AGENT (Former Employee) –  Toronto, ON16 March 2016
For more than 25 years 1800GotJunk? has been helping people and companies clear up the clutter in there lives. Just point and junk disappears
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Telephone Sales Rep
Telephone Sales Representative (Former Employee) –  Vancouver, BC29 December 2015
Call Center job expected to take 80 - 100 inbound sales calls per day. Shift times change all the time and commission fluctuates.Need to book a job for junk removal from a call where people think it's a free service but we charge $300 - $600+ per job.
Pros
pool table in lunch room
Cons
call center
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Very fun place to work but salary does not reflect work you do
Assistant Operations Manager/Truck Team member (Current Employee) –  Montréal, QC23 September 2015
Long hours, picking up garbage, people treat you like nothing. The management is disorganized. Never have 40hours for you. your making 11$/hr to pick up gar bage with a stupid bonus system
Pros
Work environment/employees
Cons
long hours, low pay, management sucks
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an interesting job best for students
Truck Team Member (Current Employee) –  Calgary, AB26 January 2015
this was a fun place to work but being a full time employee you must pick up the shifts the part time people can't work, meaning 6/7 days isn't un natural. 10 hr days.
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Reluctant...
In-bound sales agent (Former Employee) –  Toronto10 December 2014
I worked in the in-bound sales position in their Toronto office - You Move Me - In-bound Sales agent. It's important to keep in perspective that this is a new company (born: Feb, 2013) and that their 'real' objective is to increase franchises first and foremost. This fact takes precedence over anything and all else. Upper management in the corporate is not that sharp. Their marketing is awesome - created outside the corporate entity. Important to keep in mind... "It is what it is" ... an inbound sales center with well lubricated turnstiles for doors.
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Monotonous and bad hours
Inbound Sales Agent (Former Employee) –  Toronto, ON1 December 2014
Standard eight hour shifts start as early as 6:00 am. Low hourly wage and poor commission structure. Managers and co-workers were nice people to work with but upper management are egotistical. Good culture and fun work environment. Not a professional sales role, it is more of order taking and dispatching jobs to franchise partners.
Pros
Good people
Cons
Monotonous and low pay
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Overall rating

3.3
Based on 39 reviews
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Ratings by category

Work/Life Balance
3.0
Salary/Benefits
2.8
Job Security/Advancement
2.7
Management
2.9
Culture
3.6