Verint Systems Canada jobs

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Business Project Analyst
E-Comm 911 - Vancouver, BC
Previous use of Nice and/or Verint systems. Avaya / Contact Centre Manager system experience. The minimum residency in Canada to qualify for this position, as...
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Contact Center Technical Consultants

Nu Echo - Montréal, QC
Nu Echo’s customers include fortune 500 and public companies across Canada and the US. This includes complex integrations with telephony systems, CRM...
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Business Project Analyst

E-Comm 9-1-1 | Emergency Communications for Britis... - Vancouver, BC
$78,690 a year
Previous use of Nice and/or Verint systems. Avaya / Contact Centre Manager system experience. Is responsible for the analysis of potential improvements,...
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Category Manager, UTE, Billing and CCS

Rogers Communications - 831 reviews - Brampton, ON
Order-to-cash and data management functions under Business Support Systems (BSS) including Billing Systems, Converged Charging System (CCS) and Real-Time...

Workforce Analyst

Skybridge Americas - 54 reviews - Winnipeg, MB
Skybridge Americas has Headquarter Offices in Minnesota, USA and Manitoba, Canada. Maintain accurate agent rosters across all WFM systems and tools Schedule...
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Manager, Desktop Process Analytics Implementation

RBC - 1,434 reviews - Toronto, ON
Experience with Verint Solutions (or other eWFM solutions). Lead trend analysis and investigates changes in DPA trigger and process outputs, troubleshoots...

Workforce Manager

Scotiabank - 1,980 reviews - North York, ON
Experience using Workforce Management applications such as Aspect, Verint or IEX. Advanced knowledge of call center systems, processes, staffing models, call...

Bilingual Quality Assurance Analyst

CIBC - 1,467 reviews - Toronto, ON
Ability to work quickly and efficiently while maneuvering through the BCC systems. Proficiency in the use and operation of business software including Microsoft...

Manager, Sales Consultants

BANQUE SCOTIA. - 1,980 reviews - Scarborough, ON
Identifying system issues and enacting back-up procedures as necessary. Actively reviewing the CMS and Verint reports constantly for short, medium and long...

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