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On-Site Desktop Support Analyst (Waterloo, ON)
Options IT - Waterloo, ON
Support Desk call logging tools – HP service centre / Remedy / JIRA. Work with VIPs, providing a white glove service where necessary....
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Service Desk Analyst
Compugen - 75 reviews - Richmond Hill, ON
Provide Service Desk support to users either via phone, email or desk side as required. Attend and be involved during Service Desk Team meetings....
IT Support Administrator
Charger Logistics Inc. - Brampton, ON
Provide Service Desk support to users either via phone, email or desk side as required. Perform post-resolution follow-ups to help desk requests....
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Help Desk Analyst

BMO Financial Group - 566 reviews - Mississauga, ON
The TPS Client Services Help Desk Analyst. Provide response to customer questions received via telephone calls, callbacks, emails, and help desk requests....

IT Services Technician

University of Guelph - Guelph, ON
Your primary duties and responsibilities as an IT Services Technician will include providing remote and desk side support for a broad range of technologies for...
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IT Help Desk Technician

Gardiner Roberts LLP - Toronto, ON
Investigate and resolve Help Desk issues and escalate as necessary. We are currently seeking a Help Desk Technician who possesses thorough knowledge of...
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Technical Support Specialist I

Wilfrid Laurier University - 78 reviews - Waterloo, ON
Ensures that service requests and incidents are logged, assigned, and resolved in accordance with service level agreements and service management best practices...
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IT Service Desk Analyst

OpenText - 115 reviews - Waterloo, ON
Troubleshooting for all types of technical inquiries, service requests and issues involving computers, network, smartphones / tablets, AV systems, enterprise...

Applications Support Analyst

The YMCA of Greater Toronto - Toronto, ON
$42,346 a year
Good judgment and decision-making skills with a strong emphasis on customer service. Provides Help Desk Support to end users including receiving and logging...

Service Desk Analyst

The Salvation Army - 4,847 reviews - Toronto, ON
$35,000 - $40,000 a year
Service Desk Calls:. Escalate Major Incidents to the Manager, Service Desk. The Service Desk Analyst is the first point of contact for users....

Applications Support Analyst

YMCA of Greater Toronto - 13,947 reviews - Greater Toronto Area, ON
$42,346 a year
Information Solutions Service Delivery Manager. Support analyst or IT help desk support:. Good judgment and decision-making skills with a strong emphasis on...
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IT Support Technician

Innovative Food Brands - Oakville, ON
Customer Service oriented. Customer service experience involving technical support. Computer literacy is required on Linux products and services....
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Service Desk Specialist

Agfa - 22 reviews - Waterloo, ON
Agfa Healthcare is currently looking for a full time permanent position Service Desk Specialist to join their team....
Service Desk Manager
CompuCom - 1,096 reviews - Mississauga, ON
Service Desk Managers are responsible for delivery of service desk services as described in the Statement of Work (SOW) in collaboration with CompuCom’s Service...
Service Desk Special Delivery-NON
CompuCom - 1,096 reviews - Mississauga, ON
Basic understanding of Service Desk metrics/SLA’s. Service Now, Remedy) to manage and track incidents preferred....

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