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Job Post Details

SECURITY SYSTEMS FIELD SPECIALIST (CCTV, Access Control & Customer Service) - job post

SEQ Security Surveillance service Inc.
Richmond Hill, ON L4B 3H6
$30–$38 an hour

Job details

Pay

  • $30–$38 an hour

Location

Richmond Hill, ON L4B 3H6

Full job description

SECURITY SYSTEMS FIELD SPECIALIST
(CCTV, Access Control & Customer Service)
Compensation: $30-$38 per hour (based on experience)
Company Vehicle Provided
Performance Bonus Program
Guaranteed Minimum Weekly Hours

ABOUT SEQ SECURITY

Most security companies install equipment.

We believe our job is much bigger than that.

At SEQ Security, we help businesses, property managers, and homeowners protect what matters most. We believe customers deserve more than a technician. They deserve a trusted partner who takes pride in their work, solves problems, and genuinely cares.

Internally, we call our field team members "Partner Crew" because we believe our role is to be a partner to our customers, not just another service provider.

WHO WE ARE LOOKING FOR

We are looking for someone who enjoys working with their hands, takes pride in quality workmanship, and genuinely enjoys helping people.

You do not need to be a computer programmer or networking expert. We have an internal technical support team that handles programming, advanced troubleshooting, and system configuration.

What we need is someone who can represent SEQ professionally in the field, install equipment properly, troubleshoot basic issues using our procedures, and leave every customer feeling well taken care of.

If you naturally ask: "While I'm here, is there anything else I can help with?"

then we would love to meet you.

WHAT YOU WILL DO

  • Install security cameras and related equipment
  • Install intercom systems
  • Install access control devices including readers, electric strikes, and maglocks
  • Install and service Ajax alarm systems
  • Perform service calls and preventative maintenance
  • Test and replace faulty hardware
  • Take photos and document completed work
  • Maintain a clean and organized service vehicle
  • Communicate professionally with customers
  • Identify opportunities to improve customer security and safety

WHAT YOU WILL NOT BE RESPONSIBLE FOR

  • Programming access control systems
  • Configuring servers
  • Advanced networking
  • Writing quotes
  • Scheduling appointments
  • Billing customers

Those functions are supported by our internal Mission Control team.

WHAT MATTERS MOST

We can teach technical skills. We cannot teach attitude.

We are looking for someone who:

  • Takes pride in their work
  • Is dependable and honest
  • Enjoys helping people
  • Communicates professionally
  • Takes ownership when things go wrong
  • Wants to learn and grow
  • Works well independently
  • Represents the company professionally

EXPERIENCE THAT HELPS

  • CCTV systems
  • Access control systems
  • Intercom systems
  • Alarm systems
  • Cabling
  • Construction
  • Electrical work
  • Service industry experience

YOUR CAREER PATH

At SEQ Security, this is not just another technician job, you can build your career by this ladder

Field Apprentice
↓
Partner Crew Field Specialist (this posting start you from here)
↓
Senior Partner Crew Specialist
↓
Partner Crew Lead
↓
Partner Crew Builder

As you grow, your responsibilities, compensation, and influence within the company grow with you.

HOW SUCCESS IS MEASURED

Success is not measured by how many tickets you close.

Success is measured by:

  • Customer satisfaction
  • Quality of workmanship
  • Reliability
  • Documentation
  • Teamwork
  • Ownership
  • The trust you build with customers

ABOUT OUR CULTURE

We believe in ownership over blame.

We believe in helping before selling.

We believe customers should feel supported, not pressured.

We believe the best team members are those who care about the customer as much as they care about the technology.

If that sounds like you, we'd love to hear from you.

Pay: $30.00-$38.00 per hour

Benefits:

  • Casual dress
  • Company car
  • Dental care
  • Extended health care
  • Flexible schedule
  • Vision care

Experience:

  • CCTV, Access Control: 4 years (required)
  • Customer service: 2 years (required)
  • Electrical wiring, data wiring: 3 years (required)
  • Alarm panel wiring: 3 years (required)

Language:

  • fluent in English (required)

Licence/Certification:

  • scissor lift, working at height, G drivers license (required)

Location:

  • Richmond Hill, ON L4B 3H6 (preferred)

Work Location: On the road

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