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    • This is an operations-driven position with real responsibility*.
    • People who want to grow, take ownership, and be part of something well-run.
    • Ensure all project staff and direct reports understand and comply with applicable code of conduct policies (Aecon and customer policy).
    • Compensation includes: base salary, commission program, company vehicle, medical, 401K and paid vacation.
    • Background in the areas which would be helpful include…
    • Develop a thorough knowledge of the entire property, so you can direct rental guests and new owners to amenities.
    • Must have G2 or G Driver’s License.
    • Develop a thorough knowledge of the entire property, so you can direct rental guests and new owners to amenities.
    • Greet and assist boaters upon arrival.
    • Competitive vacation plan + two additional "Wellbeing Days" each year.
    • Be responsive and receptive to owners' needs, goals, and objectives.
    • Ensure all project staff and direct reports understand and comply with applicable code of conduct policies.
    • Accountable for work planning and execution on the…
    • Negotiate or approve rental or lease of properties on behalf of property owner.
    • 3 weeks paid vacation (to start).
    • Ability to efficiently obtain quotes.
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Job Post Details

Operations & Guest Experience Coordinator - job post

Harmony Whistler Vacations
Whistler, BC
$23–$26 an hour - Permanent, Part-time, Full-time

Job details

Pay

  • $23–$26 an hour

Job type

  • Part-time
  • Permanent
  • Full-time

Location

Whistler, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Commuter benefits
  • Casual dress
  • Extended health care
  • Wellness program
  • Company events

Full job description

This is not a typical guest service role. This is an operations-driven position with real responsibility

At Harmony, we run a high-performance, boutique vacation rental business. We work with premium homes, high expectations, and owners who trust us to operate at a professional level.

We are building a team of people who want more than a seasonal role.
People who want to grow, take ownership, and be part of something well-run.

What You’ll Be Doing

You’ll be at the center of the guest and property experience:

  • Supporting guests from booking through departure
  • Solving real-time issues with calm, clear decision-making
  • Coordinating with cleaning, maintenance, and inspections
  • Ensuring homes are consistently delivered at a high standard

You are not just responding to messages.
You are helping run the operation.

What This Role Leads To

This role is a starting point, not a ceiling.

Strong performers can move into:

  • Property management & inspections
  • Revenue management & pricing strategy
  • Owner relations
  • Marketing & social media

We promote from within when possible.

What We’re Looking For

You don’t need property management experience.

But you do need:

  • Strong judgment and problem-solving ability
  • High personal standards and attention to detail
  • Ability to stay calm under pressure
  • Organized, reliable, and self-directed
  • Comfortable with basic tech and communication tools

Assets:

  • Customer service or hospitality experience
  • Local knowledge of Whistler
  • Driver’s license

You must be able to legally work in Canada for at least one year.

The Reality of the Role

This is a fast-paced environment where things can change quickly.
You’ll be solving problems in real time and helping ensure guests have a smooth, well-managed stay.

If you enjoy staying organized, taking ownership, and seeing the direct impact of your work, you’ll do well here.

We work as a team and support each other, but this role is best suited to someone who is comfortable with responsibility and a dynamic workday.

Compensation & Perks

  • $23–$26/hour based on experience
  • 24–40 hours per week
  • Flexible scheduling (3–5 shifts/week)
  • Extended medical + $1,400 annual health credit
  • Use of company vehicle
  • Access to local activities and experiences

Why Join Harmony

We are a small, focused team.

We care about:

  • Doing things properly
  • Supporting each other
  • Building something long-term

You won’t get lost here.
You will be trusted, challenged, and supported.

How to Apply

Please send your resume to us. Only shortlisted candidates will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $23.00-$26.00 per hour

Benefits:

  • Casual dress
  • Commuter benefits
  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Paid time off
  • Wellness program

Application question(s):

  • Do you currently live in the Whistler, BC area and have secure accommodation?

Work Location: In person

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