Krown Rust Control jobs

KROWN RUST CONTROL is the leading rust protection product worldwide. With well over 250 centers operating across Canada, the USA, and Europe.

Krown London South is looking for a professional, organized, and customer-focused
Automotive Office & Shop Coordinator to liaison administration between our office and shop now through December 19, 2026. This position has a strong potential of going full-time after December. This position plays a key role in customer service, seasonal hiring, operational coordination, and workplace safety. The successful candidate will be detail-oriented, dependable, and comfortable managing a variety of responsibilities in a fast-paced environment.

Current Hours - Monday - Friday 7:45 am - 4:45 pm
Starting September 1, 2026 - Monday - Friday 7:45 am - 4:45 pm and Saturday's 7 am - 12 noon. There will be over-time after 44 hours.

Core Responsibilities:

• Oversee day-to-day office and shop administration to support efficient and accurate operations.
• Coordinate customer warranty claims and repairs with Krown Head Office, ensuring procedures are completed accurately and in a timely manner.
• Manage accounts receivable by issuing statements, monitoring outstanding balances, and following up with customers and fleet accounts regarding payments.
• Monitor office and shop inventory, track supplies and products, and coordinate product orders through Head Office.
• Maintain accurate records for fleet accounts and product customers.
• Support marketing initiatives by coordinating social media activity, the Krown Reminder Program, and monthly promotional plans.

Seasonal Hiring, Onboarding and Training:

• Lead seasonal recruitment efforts by identifying staffing needs and peak periods requiring additional support.
• Post jobs on Indeed, community boards, Facebook, and Instagram.
• Screen applicants, conduct interviews, and verify licensing requirements where applicable.
• Prepare hiring letters and coordinate onboarding activities for new employees.

Front Desk:

• Provide professional front-desk and customer service support by greeting customers, explaining the Krown application process, and managing expectations during peak seasonal periods.
• Address customer concerns and service escalations in a professional and solution-focused manner.
• Answer phones, schedule appointments, prepare invoices, and process payments accurately and efficiently.

Health & Safety:

• Promote and ensure in workplace safety, environmentally sound and healthy behaviors and objectives at all times in support of Krown’s Health and Safety Policy/ Programs and best practices
• Creating and maintaining Health & safety procedures and policies
• Administrator in conjunction with owners Workplace Safety and Insurance Board (WSIB) claims and support early and safe return-to-work programs in accordance with company and regulatory requirements.

Qualifications:

• Strong organizational, administrative, and time-management skills.
• Excellent customer service and communication abilities.
• Ability to manage multiple priorities and problem solve in a fast-paced environment.
• Recruitment, hiring, or onboarding experience is must.
• Comfortable using social media and online job posting platforms.
• Professional, dependable, and detail-oriented.

Requirements

• Diploma/Certificate: Post-secondary diploma or certificate in business administration, office management, or a related field combined with a minimum of 2–3 years of experience in customer service, recruitment, onboarding, and office administration/management.
• Exceptional interpersonal skills; ability to build instant rapport with customers and staff.
• Strong time management and the ability to solve problems on the fly.
• Licensing: MUST have a FULL "G" license.
• Availability: MUST be available for Saturday mornings (7 am - 12 noon) from September to mid December

What We Can Do For You!

We value commitment and a great team dynamic. We provide a supportive, professional atmosphere where our staff can thrive.

• Overtime Hours
• Company Uniforms
• Safety Footwear Allowance
• Full time and overtime hours
• Paid training
• Competitive wages

We thank all applicants who apply, but only those candidates who meet the above qualifications will be contacted for an interview.

Experience:

• Automotive Industry: 1 year (required)
• Office/Business Adminstration: 2 years (required)

Licence/Certification:

• Class (Full) G Licence (required)

Work Location: In person