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    • Reporting to Customer Service Lead.
    • Providing exceptional service to our Clients and our Associates at our Cash Desk.
    • A comprehensive flexible benefits package.
  • View similar jobs with this employer
    • Receive incoming merchandise from warehouse, vendors, and other stores.
    • Follow quality control and receiving processes for all incoming goods.
    • Accurately control and process client transactions through the POS system with efficiency.
    • Collect new client contact information and update/maintain existing…
    • Focus on recruitment, coaching, and development of high-performance teams.
    • Foster an inspiring shopping experience that results in product knowledge training…
    • Knowledge and expertise in alterations of luxury menswear garments including jackets, pants and shirts.
    • Ability to use and maintain a variety of industrial…
    • Train and Develop Logistics team members to achieve operational excellence.
    • Work with Operations leadership to hire, onboard, and retain talent.
    • Lead by Example, focus on the achievement of sales goals within the shoe department.
    • Personal Sales and Holistic Selling in-store, building relationships with…
    • This role plays a critical part in the day-to-day administration, coordination, and continuous improvement of HR systems, programs, and communications,…
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    • As a Clothing Advisor, you’ll be responsible for building and developing a clientele that recognizes their key role in delivering a superior service experience…
    • Lead by Example , focus on the achievement of sales goals managing a designer brand/ department.
    • Delivering product knowledge training to Advisors, develop…
  • View similar jobs with this employer
    • The successful candidate will be responsible for the following knowledge and expertise in luxury menswear, footwear, and experience in retail:
    • Lead by Example, se concentrer sur l'atteinte des objectifs de vente au sein du département chaussures.
    • Ventes personnelles et vente holistique en magasin, en…
    • The Tailored Clothing Leader exists to drive performance and sales results in tailored clothing and made-to-measure by building capability, confidence, and…
    • Coach Clothing Advisors and Specialists to maximize personal sales productivity.
    • Develop and maintain in-store and after sales service standards.
    • Préparez-vous pour chaque rendez-vous et rencontre client en planifiant les produits à présenter et en créant des occasions de ventes supplémentaires.
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Job Post Details

Harry Rosen logo

Customer Service Representative - job post

Harry Rosen
3.2 out of 5 stars
100 City Centre Dr, Mississauga, ON L5B 2C9
$17.60 an hour - Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $17.60 an hour

Job type

  • Part-time

Location

100 City Centre Dr, Mississauga, ON L5B 2C9

Benefits

Pulled from the full job description

  • RRSP

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Customer Service Representative

Part-Time Permanent

Reporting to Customer Service Lead

Heartland Town Centre, Mississauga

Your Style, Your Career

Harry Rosen is a retailer of fine quality menswear with store locations across Canada. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.

We are looking for a Customer Service Representative to join our Store team. In this role you’ll be responsible for:

· Providing exceptional service to our Clients and our Associates at our Cash Desk

· Performing daily cash handling functions including opening/closing registers and processing all sales transactions

· Bagging and tissuing purchased product on behalf of customers

· Answering store phones

· Maintaining the Service desk

· Updating and maintaining client information files including membership in our Club Harry Loyalty program

· Assisting with Inter-store transfer processing and e-commerce requests and shipments

· Assisting clients who have purchased on-line but are picking up products in-store

Successful candidates will require:

· 2 years’ experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.

· A strong service orientation – a demonstrated desire to wow our customers!

· Detail oriented

· Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function

· The ability to work effectively as part of a team

· Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service

· Strong communication skills

What are the perks of the job?

· Opportunities to additionally earn monthly and annual Team bonuses

· Best in industry discounts and special purchase opportunities

· A comprehensive flexible benefits package

· Pension and Group RRSP Programs that grow with you

· A modern, digitally advanced workplace

· A coach committed to supporting the achievement of your personal career goals

· A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council

· An employer that values internal growth and promotion and is committed to succession planning for your future

  • Compensation: $17.60/hr + opportunity for bonus

We thank you for your interest in this opportunity.

Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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