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    • . Strong experience with customer service.
    • As a member of our team you will be responsible for completing daily reports, maintaining customer accounts,…
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    • You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
    • Employee and family assistance program.
    • Respond to basic technical questions from customers;
    • They are responsible for managing client requests and ensuring the delivery of high-quality customer…
    • Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.
    • High level of commitment to exceptional customer service.
    • Respond to customers’ requests and inquiries in a timely manner.
    • Experience in customer service and sales (retail or outdoor industry preferred).
    • Schedule:* 4 days on, 3 days off (full-time).
    • Have a valid Class 5 driver’s license, and the capability to work at different Belron Canada locations within your specified geographic area.
    • A valid class 5 driver’s license may be required to travel for job-related activities.
    • Full, valid, and current driver’s license.
    • Build lasting customer connections in store.
    • Providing repair updates to customers via phone, text and/or email.
    • Extended Health, Dental and Vision Coverage.
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    • Set an example to other associates for excellent customer service.
    • Ability to be exposed to cold or warm temperatures performing occasional work in a walk-in…
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    • Customer service and advisory experience.
    • You’ll have a positive impact on clients with your listening skills and your empathy.
    • Able to perform and complete tasks on their own manner.
    • Experience in sales/ retail / customer service.
    • Customer service: 1 year (preferred).
    • Available to work any day of the week, including mid-day, evening, weekend, holiday, and closing shifts.
    • Friendly, helpful, and customer-focused.
    • The successful candidate will work closely with U.S. sales agents, direct electrical distributors, internal customer service teams, pricing, production planning…
    • Previous customer service or call center experience preferred.
    • Answer inbound phone calls, emails, texts, and online inquiries.
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Job Post Details

Leon's Furniture -Truro logo

Full-time Front Office Customer Service Associate(maternity leave) - job post

Leon's Furniture -Truro
3.0 out of 5 stars
Truro, NS
$18.50–$20.00 an hour
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • $18.50–$20.00 an hour

Location

Truro, NS

Full job description

LOOKING FOR A GREAT CAREER OPPORTUNITY?

WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude and we will provide the tools for your success. Join us today!

LEON’S IS CURRENTLY HIRING A FULL-TIME FRONT OFFICE CUSTOMER SERVICE ASSOCIATE

Leon’s is currently looking for a Front Office Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is a vital part of our business! As a member of our team you will be responsible for completing daily reports, maintaining customer accounts, responding promptly to customer inquiries and assisting our customers with after sales service. You will be responsible for ensuring warranty claims are processed as well as deal with manufacturers parts and service

.You will also take payments, enter finance applications, and enter sales . Our collaborative approach to our business ensures a helpful, positive environment for all and maintains the high standard of customer service excellence that has made Leon’s the envy of our competitors for over a century.

Why Leon’s?

· On-going training and development to ensure your success

· A fast-paced, dynamic, and fun environment with a great team

· A generous employee discount program

· Flexible schedules

What are we looking for?

Availabilty days, evenings and some weekends

· Ability to communicate clearly, both written and orally

. Ability to deal with reconciling daily reports, cash balancing, inventory management

. Strong experience with customer service

· Fun, friendly, confident personalities

· Strong problem solving and analytical skills

· Exceptional organizational skills

· Ability to work collaboratively with fellow colleagues

· Ability to interact professionally with our customers

Pay: $18.50-$20.00 per hour

Expected hours: 25.0 – 35.0 per week

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Vision care

Education:

  • AEC / DEP or Skilled Trade Certificate (required)

Experience:

  • Customer relationship management: 1 year (required)
  • Cash management: 1 year (required)

Work Location: In person

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