Contact Centre Manager jobs in Toronto, ON

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Shift Supervisor / Shift Leader
Wild Wing - 60 reviews - Mississauga, ON
Experience at a manager level . Be the first point of contact for employees questions or concerns. The team also installed new tools in the kitchen to...
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Manager, Customer Service & Retention
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...
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Call Centre Leader
Dawson Dental - 10 reviews - Newmarket, ON
Lead effective daily huddles, Lead strong bi-weekly call centre meetings. Job applicants with a disability who require reasonable accommodation for any part of...
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Customer Care Manager - Call Centre

CanadaHelps - 2 reviews - Toronto, ON
CanadaHelps is looking for a smart, thoughtful, and self-starting call centre Customer Care Manager with a passion for social change to join our team....
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Manager, Leads Generation, Customer Contact Optimization

BMO Financial Group - 575 reviews - Toronto, ON
Work collaboratively with Channel Managers (online, branch, customer contact centre) to schedule leads through those channels....

Supervisor, 311 Operations

City of Mississauga - 106 reviews - Mississauga, ON
Reporting to the Manager, 311 Citizen Contact Centre, responsible for:. Corporate Services / Communications / 311 Citizen Contact Centre....

Manager, Contact Centre (Specialized Customer Support)

Acklands-Grainger - 1,278 reviews - Markham, ON
Interacts frequently with Contact Centre support teams, other Managers across the organization. The Manager, Contact Centre is responsible for direct management...

Senior Operations Manager (Contact Center)

JD Talent Acquisition - Toronto, ON
Candidates with managerial experience in a contact centre will be given preferential consideration. Manage the overall profitability of the call centre....
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Senior Manager Performance Management and Operations

Scotiabank - 2,119 reviews - Toronto, ON
In this role, the Senior Manager is responsible for driving strategies and initiatives to support and accelerate digital sales, works closely with internal...

Team Manager, Direct Investing

RBC - 1,536 reviews - Mississauga, ON
Branch Manager and Options Supervisory Course. If you possess a client-focused mindset and have the ability to lead a Contact Centre team, this role gives you a...

311 Contact Centre Services Representative (Part-time)

City of Toronto - 343 reviews - Toronto, ON
$32.01 - $35.06 an hour
Knowledge of contact centre principles and practices. Join the award-winning Toronto Public Service as a part time 311 Contact Centre Services Representative...

Manager, Customer Service & Retention

Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...
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Digital Customer Support Manager

Rogers Communications - 882 reviews - Toronto, ON
This position will report into the Senior Manager, Digital Product Manager, in Toronto. Digital Customer Support Manager....
Operations Manager
Inspire is looking for a dynamic *Operations Manager*. As Operations Manager, you will own key aspects of Inspire life....
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Manager, Cineplex Call & Monitoring Centre
 Formal training in helpdesk / contact centre management / systems would be an asset. The Information Technology department has an immediate opening for the...
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