Contact Centre Manager jobs in Toronto, ON

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Manager, Customer Service & Retention
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...
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Customer Experience Specialist Toronto – Full-Time Daytime
Greenwich Associates - Toronto, ON
Reporting directly to a Contact Center Manager, the *Customer Experience Specialist*. Utilizing the interview script, the CES may make limited decisions while...
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Business Operations Specialist
IFDS Group - 4 reviews - Toronto, ON
Maintain content management for the Contact Centre. The Business Specialist is responsible for the onboarding of all new Contact Centre employees with respect...
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Manager, Customer Contact Centre

Walmart Canada - 85,606 reviews - Mississauga, ON
Design, develop and execute 1-3 year business development strategy to align all customer touchpoints (VOS and VOC) into one best in class Customer Contact...

Omni-Channel/Contact Centre Engagement Manager

PwC - 3,073 reviews - Toronto, ON
Omni-Channel/Contact Centre Engagement Manager. IP enables capabilities such as chat, co-browse, call-me-now, call-me-later into contact centre organizations;...

Manager, Customer Service & Retention

Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...

MANAGER, Customer Contact Strategy

TD Bank - 2,384 reviews - Toronto, ON
Provide thought leadership and be a Centre of Excellence for contact strategies. Manager, Customer Contact Strategy, the Manager will work closely with key...

Centre Manager

LASIK MD - Toronto, ON
The Centre Manager at LASIK MD is a highly influential manager. Your mission as a Centre Manager. The Centre Manager understands and is able to communicate the...

Customer Success Manager

Exinda - 2 reviews - Toronto, ON
Presentations, etc) to senior leadership and key customer contacts. Previous experience as a Customer Success Manager, plus an additional 5....

Contact Centre Supervisor

Numeris - 36 reviews - Toronto, ON
Contract
As a Contact Centre Supervisor, you will be in charge of supervising our Interviewers within the contact centre department....

Customer Success Manager

Saint Elizabeth Health Care - 94 reviews - Markham, ON
If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at hresources@saintelizabeth.com at your...

Regional Operations Manager, GTA

Motion Specialties - 25 reviews - Toronto, ON
The Regional Operations Manager, (β€œROM”) is responsible for managing all aspects of the business including Administration, Front Line Sales Staff and the...

Manager, Contact Centre Training

World Vision Canada - 49 reviews - Mississauga, ON
Work closely with managers to plan regular training for contact centre staff. Implement effective processes and continually search for streamlining...
Service Delivery Manager
IFDS Group - 4 reviews - Toronto, ON
Excellent working knowledge and experience of Infrastructure support, Data Centre and IT operations support....
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Project Manager- Infrastructure
IFDS Group - 4 reviews - Toronto, ON
Extensive experience in direct customer contact and presentations. Demonstrated experience with delivering Infrastructure, Data Centre and business applications...
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