Contact Centre Manager jobs in Scarborough, ON

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Manager, Customer Service & Retention
Comwave Group - 5 reviews - Toronto, ON
Manager, Customer Service & Retention. College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role...
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Corporate Facilities Manager
IFDS Group - 6 reviews - Toronto, ON
As the primary contact for day-to-day performance of the contract, responsibilities will include:. The Manager, Corporate Facilities is responsible for planning...
Service Delivery Manager
IFDS Group - 6 reviews - Toronto, ON
Technical operations Act as the point of contact for technical and operational issues related to technical incidents and post-implementations....
Call Centre Manager
Confidential - Financial Call Centre - Toronto, ON
Subject matter expert of the Call Centre contact platform, diagnosing reports and implementing improvements....
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Manager, Call Center and Support Services

University of Toronto - 550 reviews - Toronto, ON
$76,802 - $93,499 a year
The Manager, Call Centre and Support Services, provides leadership and professional expertise in the planning and implementation of operational processes to...

Manager, Call Centre

York University - 363 reviews - Toronto, ON
We are currently recruiting for a Manager, Call Centre to work with Advancement - Development for this exciting opportunity....

Service Desk Manager

Aviva - 781 reviews - Markham, ON
Call Centre/Contact Centre management & methodology knowledge. Grows general knowledge of current corporate, division, and facility-specific products,...

Manager, Customer Contact Centre

Allstate Canada - 4,742 reviews - Markham, ON
This role reports to the Director, Contact Centre. The Manager, Customer contact Centre is accountable for sales and client services through the direct sales....

Senior Manager, Donor Contact Centre

Canadian Cancer Society - 109 reviews - Toronto, ON
Senior Manager, Donor Contact Centre. Reporting to the Director, Donor Services, the Senior Manager, Donor Contact Centre is responsible for delivering...
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Manager, Customer Service & Retention

Comwave Group - 5 reviews - Toronto, ON
Manager, Customer Service & Retention. College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role...
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Manager, Contact Centre Design

Scotiabank - 2,566 reviews - Toronto, ON
Senior Manager, Contact Centre Design. IB Contact Centres. Delivering training programs to Contact Centre staff and managers, as required....

Senior Manager, Contact Centre

Equitable Bank - 17 reviews - Toronto, ON
Senior Manager, Contact Centre. Reporting to the Director, Operations and Contact Centre, the Senior Manager, Contact Centre is responsible for ensuring that...
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Customer Experience Manager (9 Month Contract)

HSBC - 8,949 reviews - Toronto, ON
Customer Experience Manager. Retail Banking and Wealth Management serves millions of customers worldwide through our branch network, call centres, and digital...

Operations/Sales Manager - Contact Centre

SinglePoint Group International Inc. - Toronto, ON
Contact Centre Manager:. Contact Center Operations/Sales Manager*. We are searching for a highly motivated, enthusiastic, and committed Contact Center...
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Welcome Coordinator
FirstService Residential Ontario - Toronto, ON
$30,000 a year
Other Resident and customer service related duties as assigned by the Property Manager. You may be required to travel to our Ontario Support Centre for meetings...
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Director, Canada Field Operations
Service Experts Heating & Air Conditioning - Toronto, ON
Conducting Centre audits on Operations processes. Working with the Centres to optimize dispatch operations. Monitoring licensing for vehicles, technicians, and...
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