Contact Centre Manager jobs in Montréal, QC

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Bilingual Director of Culinary Development
Aramark - 10,962 reviews - Montréal, QC
Work collaboratively with the Aramark Culinary Innovation Centre on recipe development. Be responsible for client feedback on quality of food, and main contact...
Service Team Lead
Arjo Inc. - 105 reviews - Montréal, QC
Regularly communicate / discuss these situations with Regional Operations Manager. Ensure compliance with Corporate/Provincial/Federal requirements for vehicles...
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Manager, Forecasting
Call Centre experience. Understanding of queuing theory and Call Centre mathematics. Familiarity with Call Centre scheduling software such as IEX....
Financial Security Advisor, Contact Centre
RBC - 2,190 reviews - Montréal, QC
Proven professional sales experience, and success in meeting and exceeding sales targets in a contact centre environment....

Recruitment Manager, Call Centre & Retail

Rogers Communications - 1,461 reviews - Montréal, QC
Then this Recruitment Manager position is for you. The Manager, Recruitment Front Line will be based in Montreal and will be responsible for managing the...

Manager, Customer Service

Yellow Pages - Montréal, QC
3-5 years management experience, preferably in a customer service/ contact center environment. Strong knowledge of Call Centre tools, metrics, and CRM’s...

Customer Operations Manager/Directeur, Operations des client...

Ricoh Canada Inc - Montréal, QC
Customer Operations Manager*. The Customer Operations Manager is the primary contact for solutions and services for accounts supported by a Device Management...
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Senior Manager Customer Service and Partner Support Operatio...

National Bank - 357 reviews - Montréal, QC
Ensure engagement on contact centre teams (ImpAct/Broker Services) and the cross-sector estate team (releasing assets) within Operations Investments (OI) –...

Senior Manager Customer Service and Partner Support Operatio...

Banque Nationale du Canada - 357 reviews - Montréal, QC
Ensure engagement on contact centre teams (ImpAct/Broker Services) and the cross-sector estate team (releasing assets) within Operations Investments (OI) –...

Business Processes and Innovation Manager - Montreal

Air Canada - 540 reviews - Dorval, QC
Contact Centre Headquarters is looking for a Business Processes & Innovation Manager, reporting to the Manager, Contact Centres Processes & International...

Workday Senior Project Manager/Program Manager

KPMG Services Limited - 3,977 reviews - Montréal, QC
Workday Senior Project Manager/Program Manager. The rapidly expanding IT Advisory team is seeking Senior Managers, Managers and Senior Consultants for its...

Community Manager FT (Montreal DT)

Regus - 564 reviews - Montréal, QC
Cluster of Centres within Downtown Montreal. We are also investing substantially in innovative ‘incubator’ businesses such as express centres, pilots with...

Leasing Manager

First Capital Realty - Montréal, QC
Assesses the tenant mix of a centre in order to determine which tenants are best suited for the centre and identify any tenants/uses that are not represented in...
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Service Delivery Manager

Ricoh Canada Inc - Montréal, QC
Service Delivery Manager*. The Service Delivery Manager is the primary contact for solutions and services for accounts supported by a Device Management Control...
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Gestionnaire de Première Ligne - Fraude / Front Line Manager...
Capital One - 5,284 reviews - Montréal, QC
Gestionnaire de Première Ligne - Fraude / Front Line Manager - Fraud. Au moins 2 ans d’expérience dans un centre d’appel en gestion de personnel....
Manager, Security Regulations and Compliance - Montreal
Air Canada - 540 reviews - Dorval, QC
Provides regulatory security support to the Quality Managers Committee when required.. Ability to develop a network of contacts within the industry and within...