Contact Centre Manager jobs in Hamilton, ON

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Call Centre Supervisor
Contact Point 360 - Mississauga, ON
Experience working in an Outsourcing or contact centre operation. Reports to the Operations Manager. To proactively maintain regular engagement with Operations...
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Contact Centre Supervisor
Greenwich Associates - Toronto, ON
Reporting directly to the Contact Centre Senior Manager, the Contact Centre Supervisor will lead a large team within our primarily outbound Contact Centre....
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Manager, Inbound Sales
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee escalations (This role is the 2nd point of contact for the...

Service Manager

Altruck International Truck Centers - Hamilton, ON
Reviewing service department CSI information monthly to ensure customer contact and response if required. What will make you a great fit....

Operations Manager (Contact Centre)

S&P Data, LLC - 16 reviews - Hamilton, ON
Managerial experience in a contact centre is an asset. Manage the overall profitability of the call centre. Experience designing incentives, establishing sales...
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Manager Contact Centre Planning & Support

Spectra Energy - 85 reviews - Brantford, ON
The Manager, Contact Centre Planning and Support is responsible for the overall Contact Centre systems, planning, forecasting, budget and quality assurance...

Clinical Leader

Hamilton Health Sciences Corporation - 55 reviews - Hamilton, ON
McMaster University Medical Centre. Should any applicant require accommodation through the application processes, please contact the Human Resources Service...

Operations Manager

Five Oaks Education and Retreat Centre - Paris, ON
As the organization shifts to an interfaith, intercultural centre with our new partners, the Operations Manager is tasked with considering aspects which are...
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Service Delivery Manager

Aspire Lifestyles - 32 reviews - Burlington, ON
5+ year’s progressive management experience in people management role, preferably in a contact centre / customer relationship centre....
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HR ADVISOR

McMaster University - 177 reviews - Hamilton, ON
$54,875 - $82,312 a year
If you require any form of accommodation throughout the recruitment and selection procedure, please contact the Human Resources Service Centre at 905-525-9140...

Director, Support Programs

Canadian Cancer Society - 85 reviews - Hamilton, ON
Strong people manager that can provide leadership, support and coaching as needed. Leads the development and oversees the implementation of a multi-year, multi...
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Manager, Client Services

InvestorCOM - Brantford, ON
Client service, contact centre management and relationship-management leadership experience ideally gained in the technology or financial services industry with...

Team Manager

Staples - 6,432 reviews - Mississauga, ON
Assist in achieving Contact Centre financial, service, quality and productivity targets by managing relevant metrics....
Manager, Technical Service & Quality Control
Simply Smart - North York, ON
Partners with other managers within Call Centre, Installations, Technical Service and Dispatch to ensure departmental & compliance objectives are met;...
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Manager, Customer Service & Retention
Comwave Group - Toronto, ON
College Diploma or Certificate in Call Centre Management. Survey team morale and resolve employee complaints (This role is the 2 nd point of contact for the...

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