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Capacity Planning; Real Time Analyst

RSA - 68 reviews - Mississauga, ON
• Experience utilizing a major ACD system. RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group...

Capacity Planning; Real Time Analyst

Johnson - 98 reviews - Mississauga, ON
• Experience utilizing a major ACD system. RSA group of Companies is strongly committed to diversity and welcomes applications from visible minority group...

Quality Assurance

ComputerTalk - Canada
Some software development, system analysis, large scale system integration/implementation/maintenance. We’re not just growing fast, we’re growing smart and we...

Senior Service Representative

First West Credit Union - Rutland, BC  +2 locations
$46,200 a year
Spex Banking System. Monitors cash holdings, and services and balances the ATM and ACD. We are seeking a Senior Service Representative within our Valley First...
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Technical Administrator / Specialist - Information Services 

Sunnybrook Health Sciences Centre - 43 reviews - Toronto, ON
Network, System and Telecom support. Create detailed design and deployment documentation from technical architecture designs for communications systems,...

Technical Pre-Sales Solution/Business Requirements Analyst

Symmetrics Business Intelligence Solutions - Vancouver, BC
ACD and/or other contact center systems from Avaya, Cisco or other major vendors. As a Technical Pre-Sales Solution/Business Requirements Analyst for Symmetrics...

Supervisor, Service Delivery, External Services

Impark - 52 reviews - Vancouver, BC
Working knowledge of ACD, IVR and related call center technology. Tenacious problem solving skills and a desire to know Impark Systems & Process inside-out....

VERIFICATION ENGINEERING SPECIALIST

Mitel - 41 reviews - Kanata, ON
IVR, ACD Call Flows and Agents, Multimedia, CRM. Bachelor’s Degree in Engineering or Computer Systems Engineering....

RENTALS MANAGER, TORONTO

Vistek - Toronto, ON
Works to improve and maintain a high standard of overall service levels with phone system and specifically the ACD call service levels, providing phone reports...
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Network Lead Admin - L3 with IP Voice Exp

CSI - Toronto, ON
Remote system administration. Strong in ACD configuration. Network – IP Voice ( IP Telephony)*....
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