Acd Systems jobs

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Service Desk Team Leader
Alphanumeric Systems - Montréal, QC
$17 an hour
Provide Real Time monitoring of the ACD system to ensure that adequate staffing is available at all times. Team Lead experience in a call center environment...
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Content Creator and Graphic Designer

ACD Systems International Inc. - Victoria, BC
One of the most established tech companies in Victoria BC, ACD Systems International Inc. We thank all candidates for their interest in ACD Systems, but can...
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Quality Assurance

ComputerTalk - Canada
Some software development, system analysis, large scale system integration/implementation/maintenance. We’re not just growing fast, we’re growing smart and we...

Professional Services Technician

SENSUS Communication Solutions - Oakville, ON
Microsoft operating systems, Networking, SQL, Security and VoIP technology. Document and maintain Sensus system specifications (Site Documentation) across all...
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Unified Communications Engineer

Arvato digital services Canada, inc. - 195 reviews - Kitchener, ON
Responsible for maintaining the legacy ACD (Aspect) until system retirement. Resolving Level 1 & 2 system incidents, upgrades, maintenance tasks on the systems...

Solution Architect

Shaw Communications - 198 reviews - Calgary, AB
Traditional IT type systems - Legal, HR). • Experience with ICM environments including ACD, PG, IVR PG, IPCC, and CTIOS, CVP....

Customer Service Specialist

YRC Reimer - Winnipeg, MB
Review of automated reporting on ACD queue management, time-in-queue, etc.Other duties as assigned._. _Knowledge of YRC Reimer products, services and freight...
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Solution Architect

Shaw Cablesystems G.P. - 2 reviews - Calgary, AB
Traditional IT type systems – Legal, HR). Experience with ICM environments including ACD, PG, IVR PG, IPCC, and CTIOS, CVP....
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VERIFICATION ENGINEERING SPECIALIST

Mitel - 44 reviews - Kanata, ON
IVR, ACD Call Flows and Agents, Multimedia, CRM. Bachelor’s Degree in Engineering or Computer Systems Engineering....

Technical Pre-Sales Solution/Business Requirements Analyst

Symmetrics Business Intelligence Solutions - Vancouver, BC
ACD and/or other contact center systems from Avaya, Cisco or other major vendors. As a Technical Pre-Sales Solution/Business Requirements Analyst for Symmetrics...

Analyst, Workforce Optimization, Service and Sales

Tangerine Bank - 42 reviews - North York, ON
Fundamental understanding of workforce management programs and ACD (Automated Call Distribution) systems, with sound understanding of Genesys WFM & Genesys...

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