Acd Systems jobs

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Bilingual Customer Service Agent FT
Respond to all client inquiries within West’s ACD and email queuing systems that may include, but are not limited to:....
Middle/Data Tier Developer - 233079
Procom - 35 reviews - London, ON
Maintain systems by identifying and correcting software defects; Consult clients/colleagues concerning maintenance and performance of software systems;...
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Business Services Representative North America
Ansell Canada inc. - Cowansville, QC
Responsible for data accuracy, testing and maintenance of systems including ERP, CRM and ACD. Excellent system and process knowledge....

Quality Assurance

ComputerTalk - Canada
Some software development, system analysis, large scale system integration/implementation/maintenance. We’re not just growing fast, we’re growing smart and we...

IT Customer Support Technician

TMX Group Inc. - 2 reviews - Toronto, ON
Experience with Windows 7 Operating System. Answer phone calls as part of the Customer Support ACD Helpline on how-to questions and general inquiries including...

Cisco IT Telecom Administrator

D+H - 41 reviews - Mississauga, ON
CTI, IVR, PBX, ACD) and its integration with applications. Strong attention to detail with a demonstrated ability to deliver medium to large project results,...

Avaya Solutions Software Specialist

DXC Technology - 588 reviews - Toronto, ON
Creates and maintains documentation of Call Centre call-flows · Handle all requests or adds, moves and changes on Avaya ACD and ACD call flow objects such as...

Customer Care Specialist

YRC Freight - 340 reviews - Manitoba
Review of automated reporting on ACD queue management, time-in-queue, etc. Knowledge of YRC Reimer products, services and freight system including Customs/Bond...

BAND 4 - Director, Enterprise Communication Services

BC Public Service - Victoria, BC
$86,000 - $112,000 a year
The Director of Enterprise Communication Services is to manage the delivery of voice infrastructure application and services including all voice lines, IVR, ACD...

Contact Center technical lead

Progression3 - Toronto, ON
$80,000 a year
Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems....
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Customer Care Specialist (Bilingual French-English)

YRC Freight - 340 reviews - Winnipeg, MB
Review of automated reporting on ACD queue management, time-in-queue, etc. Knowledge of YRC Reimer products, services and freight system including Customs/Bond...

Telco Line Provisioning coordinator

Connect It Networks - Laval, QC
Knowledge of phone systems, cabling, Customer Service. Assist Customer Support Specialist as an overflow to the ACD calls. SCOPE of the Position:....
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Unified Communication Technician

Arvato - 915 reviews - Kitchener, ON
Assist in maintaining the legacy ACD (Aspect) until system retirement. Ability to diagnose, research and resolve problems as directed by engineers associated...
Works as a partner with internal Systems department to assist in developing new datasets or developing solutions to solve data problems....
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Technical Communications Analyst - 235824
Procom - 35 reviews - Toronto, ON
Familiarity of AVST Voicemail System and VOIP. Knowledge and practical experience administrating Voice messaging, Bell ACD, Bell Station CM, IVR, WIFI, LTE,...
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