Acd Systems jobs

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Director Workforce Management & Reporting
ADP - Etobicoke, ON
Champion for all ACD routing and Workforce Management systems changes and enhancements. Director, Workforce Management & Reporting....
Sponsored by Automatic Data Processing - 20 days ago

Support Analyst

Eastlink - Dartmouth, NS
Knowledge and proven experience with ACD, IVR, SQL, CTI, e. Develop, design and create, skills based routing and call control tables for all applications within...
6 days ago - save job - more...

Intraday Analyst

Tangerine - Canada - +1 location
Familiar with ACD (Automated Call Distribution) systems. Experienced with Workforce Management systems, processes, and software....
15 days ago - save job - more...

Communications Programmer\Analyst Advisory

Scotiabank - Scarborough, ON
5 - 10 years technical work experience (Avaya, CMS, ACD, Vmail, UC (unified communications), embedded languages, CTI (integration, predictive dialers)....
15 days ago - save job - more...

Cisco ICM Consultant

Beachhead - Toronto, ON
5+ Years of experience with Aspect ACD (Automatic Call Distribution). Ideal candidates will have experience working with enterprise-wide call routing systems...
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30+ days ago - save job - more...

Workforce Management Intraday Analyst

CAA South Central Ontario - Thornhill, ON
New hires/termination/status changes are processed in the workforce system. Workforce system is kept up-to-date with vacation entitlements and personal account...
6 days ago - save job - more...

IT Service Desk Team Lead

Sheridan College - Mississauga, ON
$38,090 - $44,160 a year
Rich experience with a wide variety of technology, its support and use cases as well as established leadership experience is also required as is familiarity and...
2 days ago - save job - more...

Leader, Customer Care Service

Western Financial Group - Winnipeg, MB
Working knowledge of telephone systems or other ACD technology an asset. Because it takes great people to make a great company!...
12 days ago - save job - more...

Helpdesk Lead

Progressive IT - Montréal, QC
Knowledge of Automatic Calls Distribution system, computer systems and call tracking systems. Knowledge of Windows NT operating system, Hardware, Software, PC...
24 days ago - save job - more...

Unified Communications Administrator

Inspired Staffing Inc. - Montréal, QC
Ensures that system hardware, operating systems, software systems, and related procedures adhere to regulatory requirements and internal policy/procedures....
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16 days ago - save job - more...

Senior Systems Administrator

GuruLink - Toronto, ON
Aspect ACD Experience. We are looking for Systems Administrator to join our team of consultants working on site with a large banking client in the Downtown...
15 days ago - save job - more...

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