Acd Systems jobs

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TECHNICAL CONSULTANT

Mitel 31 reviews - Kanata, ON
This includes systems configuration, ACD and IVR programming, testing, implementation and post-cutover support....

Customer Service Representative (Product Support)

Multi-Health Systems Inc. - Toronto, ON
Permanent
Knowledge of ACD and CRM systems will be an asset. Knowledge of Microsoft operating systems and technology. As a member of the Client Relations Department, this...
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ISL 21R - Technical Analyst

BC Public Service - Victoria, BC
$53,906 - $61,496 a year
Information Systems R21. Enhanced voice services such as VoIP, Unified Communications and Messaging, contact center services, interactive voice response systems...

Information Officer

Socan 6 reviews - Montréal, QC
Full-time, Permanent
The IO should expect that quality will be monitored and managed through the ACD system, side-by-side coaching, and random follow-up calls to Members....

Senior Manager, Customer Support

NUANCE COMMUNICATIONS 121 reviews - Waterloo, ON
Strong technical knowledge of Networking, Windows Operating Systems and Print environments. Establishes effective systems and processes for responding to...

Sr. Technical Support Analyst

Genesys 16 reviews - Markham, ON
Contact Centre, CTI, PBX, ACD, IVR, CRM. Maintain the customer incident tracking system (Siebel) with regular updates and resolution details....

Bilingual Customer Service Representative

Stafford Communications - Montréal, QC
Ability to navigate between several computer screens (e.g., CRM Software, ACD System, Email and Web Browser) while actively listening and entering customer...
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Information Officer

SOCAN (the Society of Composers, Authors and Music... - Toronto, ON
The IO should expect that quality will be monitored and managed through the ACD system, side-by-side coaching, and random follow-up calls to Members....
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Programmer Analyst

Eagle Professional Resources Inc. - Halifax, NS
Contract
Network ACD Call routing systems. Our client, a leader in their Industry, is currently looking for a Programmer Analyst to join their team for a five (5) month...

Reporting Analyst (Workforce Optimization)

The Economical Insurance Group 7 reviews - Kitchener, ON
Produces analysis by extracting/exporting data from Call Centre/ACD system, trouble ticketing/case management system, customer database and other platforms....
Network Administrator - WATERLOO
Robert Half Technology 41 reviews - Waterloo, ON
$61,201 - $72,000 a year
3+ years experience with managing telephony services, including PBX, SIP, PRI, VOIP, ACD, unified messaging technologies....
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With over 60 years of experience, Robert Half Technology connects IT professionals with project, temporary and full-time technology jobs.